We found everyone we met from Northstar, from MD to van driver to be wonderful, professional and to have a great sense of humour. They needed it to contend with our move! The team moving us out in... Ver mais
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Fantastic service from Darryl, David & Rodney. Really efficient & careful. Many thanks. Made a stressful day so much easier.
Fantastic job. Nothing was too much trouble. All the boys were polite and extremely helpful. They made this stressful time much easier. Wouldn’t hesitate to recommend Northstar to anyone. So quick & e... Ver mais
Honest: last minute early finish at 14.00 hours without any room for negotiation meaning everything was very rushed the next day and not completed by 2.00 pm normal completion time when they rushed... Ver mais
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Northstar Removals – London’s Premier Removals & Storage Specialists At Northstar Removals, we provide discreet, professional moving and storage services for discerning homeowners, executives, and businesses across in most of London’s most prestigious neighbourhoods — including Pinner, Northwood, Stanmore, Harrow on the Hill, Hampstead, St John’s Wood, Primrose Hill, Highgate, Belsize Park, Maida Vale, Mill Hill, Swiss Cottage, Kensington, Mayfair, Chelea, Knightsbridge, Ealing, Moor Park, Loudwater, Chorleywood With over 20 years of industry-leading experience, we specialise in premium domestic relocations, white-glove removals, and bespoke storage solutions tailored for high-value properties and complex moves. From penthouse apartments to heritage estates, our fully trained team is trusted by professionals, families, and including high-net-worth individuals who expect care, punctuality, and precision. Our reputation for excellence is built on: • Award-winning customer service and decades of satisfied clients • Expertise in handling fine art, antiques, luxury furniture, and pianos • Fully insured, detailed planning and discreet execution of every move • Secure storage solutions and including climate-controlled storage for high value items • Customised packing and protective wrapping for high-value belongings • International relocations with customs guidance and full export packing As verified Elite members of the National Guild of Removers & Storers, Northstar is committed to delivering a seamless, stress-free experience. Whether you're relocating within London or abroad, you can trust us to protect your assets and your time. If you value professionalism, attention to detail, and white-glove care - choose Northstar Removals of London, for a move that reflects your standards.
Informações de contacto
Unit 1, Leeway House, Leeway Close, Hatch End, HA5 4SE, London, Reino Unido
- +44 (0)20 8868 9414
- info@northstar-removals.com
- northstar-removals.com
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First Class Service
“We had Northstar recommended to us and we’re so glad we chose them. Communication was excellent from start to finish, and Denis and Paulina were both incredibly professional and great to work with. The removal team on the day were fantastic — nothing was too much trouble and everything was handled smoothly and efficiently. Overall, a fantastic service and great value for money!”

Resposta da Northstar Removals
Great company, a very good experience.
What can I say – your guy’s Chris & Mason are absolutely brilliant. They worked endlessly – they were totally efficient, helpful, practical & charming. I think they are worth their weight in gold for the reputation of your company. Moving is horribly stressful but working with your company was easy from start to finish. Thank you

Resposta da Northstar Removals
Your wonderful team made our move super…
Your wonderful team made our move super smooth. Thank you for making everything organized. Everyone was friendly, polite and professional. Much appreciated!

Resposta da Northstar Removals

Resposta da Northstar Removals
Great team
Great team, considerate, polite, cheerful and very careful. Well pleased.

Resposta da Northstar Removals
Smooth moving.
I recently used Northstar Removals & Storage for a local move, and I was genuinely impressed by their professionalism, efficiency, and courtesy throughout the entire process.
Having relocated many times around the world during my career, I’ve dealt with numerous moving companies — and I can say without hesitation that this one was one of the smoothest and most organised moves I’ve experienced.
A comprehensive, on-site survey was conducted prior to the move to ensure an accurate quotation, which I was pleased to accept a few days later.
The visit of a company representative was a decisive factor in our choice — as we have often moved overseas and abroad, we truly value personal contact before entrusting someone with our entire home.
The team was punctual, careful with every item, and highly respectful. Communication was excellent, and everything ran exactly as planned.
As I mentioned on their quality questionnaire: “Absolutely great team! Thank you very much!”
Alexandre

Resposta da Northstar Removals
Great service
We had Northstar recommended to us and we’re not disappointed. Great communication from start to finish, the team were super professional. If I were to do it again I’d be more specific about how I wanted boxes/rooms labelled, but all in all great service & value for money.

Resposta da Northstar Removals
Excellent professional removal company
I moved from London to Bristol and can honestly say Northstar Removals provided a superb service. From the initial assessment, to the administrative staff to the packers on the day they were very professional and worked quickly and carefully packing up my personal possessions and transporting them. They were polite and helpful. I would certainly use them again and will recommend them to my friends.

Resposta da Northstar Removals
Northstar Removals provided a fantastic…
Northstar Removals provided a fantastic service from start to finish.
This was a large move from Harrow to Manchester, and they kept us well informed throughout the entire process — nothing was too much trouble.
On the first day, as promised, extra team members were provided to help with the loading, which was especially challenging as it involved a 2nd-floor property with no lift. The four men who delivered all our belongings to Manchester the following day worked exceptionally hard and handled everything with great care.
I can highly recommend Northstar Removals. Not the cheapest, not the most expensive — but absolutely the best value for the quality of service provided.
A promise well delivered!

Resposta da Northstar Removals
Great service from a very professional…
Great service from a very professional outfit, very helpful and went over and above for us.
Packing was done the previous day and the boys were really polite and courteous.
Would not hesitate to recommend Dennis and the team and would definitely use them again
Thanks from the Worshipful Company of Plumbers

Resposta da Northstar Removals
Honest review
Honest: last minute early finish at 14.00 hours without any room for negotiation meaning everything was very rushed the next day and not completed by 2.00 pm normal completion time when they rushed off again without warning.My family had to finish the job for them.
All collected items were to be taken either for my home or storage. It was only after a direct question to Greg that this was confirmed as having been completed.

Resposta da Northstar Removals
Really good
The guys were really helpful and knew clearly what they were doing. They did an amazing job. Thank you so much

Resposta da Northstar Removals
Great Experience!
We had a great experience with Northstar. Everyone was friendly efficient and very patient with us as we kept moving our dates.
The boys on the day were helpful and kind. We would definitely recommend them.

Resposta da Northstar Removals
Brilliant service by Kris and Victor
Brilliant service by Kris and Victor, who were professional, and super careful with everything. Made my move feel effortless. Would absolutely use them again.

Resposta da Northstar Removals
Superb
Superb. Very happy and professional. Nothing too much. Fully recommend

Resposta da Northstar Removals
Great each time!
Used them for a second time and it was a very smooth and professional experience each time. Their pricing is outstanding, they deliver on promises, take care of your stuff, and are good with communication. Highly recommend!

Resposta da Northstar Removals
Unfortunate experience with Northstar
Unfortunate experience with Northstar. They forgot our TV and we had to go back and get it ourselves. We take responsibility that we should have triple checked everything but moving day is stressful and we trusted it would be done. When booking they said large items like sofas, TV and bed would be packaged by their movers but the TV was not. They reassembled our bed completely wrong and even left screws on the floor but the director now a month after the move has said he can send someone to fix it which is of no use to us as we fixed it ourselves. They also damaged our bed, mattress and TV unit and we are awaiting confirmation from the insurers. They asked for more money from us at the end despite it being within the 3 hour time slot (Paulina called to ask for more money and we have proof of this. We declined but said as a compromise we would tip the drivers which we didn’t feel comfortable doing and was not exactly voluntary but we did it just to get the job finished). We even moved most of the boxes out into the hallway for them to make it easier as we recognise the stairs are challenging and wanted to make it as smooth as possible.
I have now received an email threatening to sue me for defamation if I don’t delete this review. This review is completely truthful and honest of my experience therefore I will not be deleting it.

Resposta da Northstar Removals
Thank you to the Northstar team
Thank you to Chris, Victor and the rest of the team They were patient, helpful, organised and extremely good at their job. I would thoroughly recommend them as they guided me through a big move with over 30 years of accumulated stuff - some useful, some not so! I would thoroughly recommend them.

Resposta da Northstar Removals
Northstar are stars!!
The removal guys are excellent. They were personable, helpful & patient. They helped with some of the packing nothing was too much trouble. I wouldn’t hesitate to recommend them. Very happy customer!!”

Resposta da Northstar Removals
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