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Norton Finance Opiniões 

211
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dealt with Lee who was brilliant, fully explaining every stage. Even though I made a slight mistake with some of the details I provided, the loan completed less than 48 hours after the first contact... Ver mais

Classificada 5 em 5 estrelas

Excellent Customer Service and Steve kept us updated at every opportunity and when we hit a snag, through no fault of anyone involved, our He worked with us to have these rectified as quickly as possi... Ver mais

Classificada 5 em 5 estrelas

The team at Norton made the process of a remortgage so simple. They did all the research ensuring they got me a tailored product that matched my requirements. Communication was simple and fast, any ti... Ver mais

Classificada 5 em 5 estrelas

Brilliant Service from Norton Finance We have now used Norton Finance two or three times, and every single experience has been brilliant. On all three occasions, we have dealt with Liam Woods... Ver mais

Informações sobre a empresa

  1. Corrector financeiro
  2. Instituição financeira
  3. Corrector hipotecário
  4. Serviços financeiros não bancários

Escrito pela empresa

Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

211 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(211)

106 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Excellent communication throughout.

Excellent communication throughout.
Speedy smooth process. Both mathew and laura made the process stress free.
Have not one complaint. 5 star customer service.

27 de novembro de 2025
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Resposta da Norton Finance

Thank you for the 5* rating!

It’s great to hear that our communication and support made everything easy and we’ll make sure Matt and Laura see your lovely comments 🙂

Thanks again for choosing us.

Classificada 5 em 5 estrelas

Effective and efficient finance

Steve was ever present, reassuring and supportive throughout the whole process. Whatever the question, silly or not he guided us all the way. Now we are in a position to finance our renovations. Thank you!

27 de outubro de 2025
Opinião espontânea
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Resposta da Norton Finance

Thanks so much for your feedback. We’re so pleased Steve could support you throughout the process. Best of luck with your renovations! 😁

Classificada 5 em 5 estrelas

They found an option for us to sort our finances

They found an option for us to remortgage, which was a job to be fair. Being in our 70's, not everyone wants to assist. They were super efficient, friendly and fast. I would highly recommend them to help sort a problem. They were first class. If we needed financial assistance, they would be my No. 1 choice.

3 de outubro de 2025
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Resposta da Norton Finance

Thanks so much for your wonderful feedback. We’re really pleased we could help find the right option for you and make the process smooth and straightforward. It means a lot to hear you’d choose us again, thank you 😁

Classificada 5 em 5 estrelas

Louise Barnes made the experience a…

Louise Barnes made the experience a stress free uncomplicated one. Extremely knowledgeable and helpful to any queries

2 de outubro de 2025
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Resposta da Norton Finance

We really appreciate you taking the time to share your experience and it’s great to hear Louise made everything smooth and uncomplicated for you. We’ll make sure she sees your feedback! Thank you 😊

Classificada 5 em 5 estrelas

Steve Bacon was so supportive in…

Steve Bacon was so supportive in assisting us with this process. Information was given throughout the process and we were made aware of all areas of the loan we were requesting. Completed in a very quick time.

28 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding service from start to…

Outstanding service from start to finish!
I can’t recommend Norton Finance highly enough. Paul Wright, Laura Burgar and Amy Bugdol were an absolute pleasure to work with on our loan — knowledgeable, responsive, and consistently professional. Their dedication to meeting our timeline, combined with genuine client care, made the entire process smooth and stress-free. They are a true credit to the company. Thank you for going above and beyond!

25 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Experience with Positive Outcome

Louise, Laura and Jordan at Norton Finance were amazing. They always contacted me when they advised me that they would and the fast progress of my application was down to their diligence and professionalism. I have had a successful outcome and cannot thank them enough. I would definitely recommend anyone to Norton Finance.

14 de julho de 2025
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Resposta da Norton Finance

Thank you so much for your kind words! We’re happy to hear you had a great experience with us and felt supported throughout. It means a lot that you’d recommend us, and if you ever need anything in the future, we’re here to help 😊

Classificada 1 em 5 estrelas

SB = £5000 broker fee vs £500…

Dealt with SB £5000 broker fee (more than 6%) vs £495 lender fee. Be very careful, Left us worse off than ever with a crippling high interest product we cannot get out of.

12 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Dealt with Mr Steve Bacon

Dealt with Mr Steve Bacon - made the process easy and stress free. Communication was consistently clear and prompt which is helpful when going through an application like this. Would definitely use Norton Finance again.

11 de julho de 2025
Opinião espontânea
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Resposta da Norton Finance

Thank you for your lovely feedback! We’re so glad Steve helped make the process easy and took the stress out of it for you. It’s great to hear you’d come back to us again – we’d be more than happy to help!

Classificada 1 em 5 estrelas

Never get back to you.. waste of time

Queried about a loan 2 weeks ago had 1 call off callum, said he would get back to me next day never called
Called yesterday was told Lee was looking into it & was waiting for a reply from one more lender.
Called today line engaged for Lee spoke to a lady.
Feel like I've been fobed off with this company
No one gets back to you, you have to chase yourself.
Back to drawing board absoloutey disgusting customer service
Avoid !!!!
Don't bother

3 de julho de 2025
Opinião espontânea
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Resposta da Norton Finance

Thank you for your feedback and we're sorry to hear about your experience.

We always aim to provide clear communication and a smooth customer journey, so we're sorry to hear that you felt let down.

Having reviewed your case, your application was submitted on the 30th and progressed as soon as we received your documents on the 3rd. Everything was prepared by the 7th, but unfortunately we weren’t able to reach you to move things forward.

We understand you had concerns about fees and going directly to the lender. As we explained at the time, Pepper only accepts applications via a broker and our fees are clearly outlined from the outset and are only payable upon completion. You're under no obligation to proceed if you're not happy with the options provided.

We appreciate your frustration and are sorry we couldn’t find a solution that suited you on this occasion. If you’d like us to revisit your options, we’d be happy to help.

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