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Norton Finance Opiniões 

211
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Dealt with Lee who was brilliant, fully explaining every stage. Even though I made a slight mistake with some of the details I provided, the loan completed less than 48 hours after the first contact... Ver mais

Classificada 5 em 5 estrelas

Excellent Customer Service and Steve kept us updated at every opportunity and when we hit a snag, through no fault of anyone involved, our He worked with us to have these rectified as quickly as possi... Ver mais

Classificada 5 em 5 estrelas

The team at Norton made the process of a remortgage so simple. They did all the research ensuring they got me a tailored product that matched my requirements. Communication was simple and fast, any ti... Ver mais

Classificada 5 em 5 estrelas

Brilliant Service from Norton Finance We have now used Norton Finance two or three times, and every single experience has been brilliant. On all three occasions, we have dealt with Liam Woods... Ver mais

Informações sobre a empresa

  1. Corrector financeiro
  2. Instituição financeira
  3. Corrector hipotecário
  4. Serviços financeiros não bancários

Escrito pela empresa

Norton Finance are a leading provider of low cost loans and mortgages. We're a broker, not a bank, allowing us to search wider to find the perfect mortgage, secured, business or personal loan to suit your requirements. Get your FREE quote today.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

211 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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4,8

Todas as opiniões

(211)

106 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not suitable for an individualised referral or assessment of your needs

I was interested in getting a small loan and hoped that Norton finance would look at my financial position and excellent credit score and refer me to some credible and competitive lenders. I was referred to two. Both of which said that they only lend to people with poor credit scores and would lend to me at 35%! I explained that I could go to any bank and get a better rate than that. They stated that they couldn't compete as they ONLY loan to people with credit problems!

So- do not use Norton Finance- they do not treat you as an individual- they merely take your confidential details and share with companies at random. I also noticed that they seem to take a huge financial cut from referring you. I asked for £15,000- but the amount I would get was £14,000- (due to fees- I assume?).

1 de julho de 2025
Opinião espontânea
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Resposta da Norton Finance

Thanks for your feedback; we’re sorry to hear you were disappointed with the options provided.

We work with a wide panel of lenders, including specialists in helping customers with complex credit profiles, and an excellent credit score alone doesn’t always guarantee access to the lowest rates. Lenders also consider factors such as affordability, outstanding credit, and other customer circumstances.

We would never share customer details without explicit consent. As a broker, we share information with our panel of lenders to try and find the best deal for a customer’s circumstances. Any fees are only charged upon completion and are clearly outlined in the documents we send and on our website. Customers are under no obligation to accept any recommendation and we pride ourselves on our customer service.

If you’d like us to take another look at your options, we’re happy to help.

Classificada 5 em 5 estrelas

Customer Service at it's best!!

From the start of the application with Paul Wright who was very knowledgeable, helpful and professional along with his colleague Laura Burgar who kept in touch until completion of property.
I cannot fault their service, this was customer service at its best!!

30 de junho de 2025
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Resposta da Norton Finance

Thank you so much for your lovely feedback!

We’re really pleased to hear Paul and Laura provided such great support and kept you updated throughout, that’s exactly the service we aim for.

Wishing you all the best with your new property 😁

Classificada 5 em 5 estrelas

A really efficient and fast service…

A really efficient and fast service with excellent support from Steve. He went out of his way to keep us informed of progress and gave really good guidance. The only downside is the size of the fee, but otherwise I’d happily recommend Norton to others looking for a second charge mortgage.

18 de junho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The consultant (Steve B) who handled…

The consultant (Steve B) who handled our application was beyond amazing. He was supportive and carried us along through out the entire process. Without him honestly the application would have fallen through.He followed up with a third party company who were holding up the application and kept us informed every step of the way. Thank you! Thank you! Thank you!

30 de maio de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Our very positive experience with Norton Home Loans Laura Evans

Our experience with Laura Evans, one of the managers at Norton Home Loans, was truly positive. From our initial telephone calls, she demonstrated a commendable level of professionalism combined with patience and friendliness, making the process of discussing our needs, wants, and affordability feel comfortable.

Although the appointments were lengthy, Laura took the time to ensure we understood every aspect of the process, which we greatly appreciated. Additionally, her follow-up through phone calls and emails provided us with valuable reassurance, showing her commitment to excellent customer service. The whole thing was completed in a 2 week window.

Norton Home Loans is fortunate to have Laura as part of their team, as she represents the company well. Overall, we had a very positive experience and couldn’t have asked for better support.

14 de março de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Positive experience Steve Bacon kept us…

Positive experience Steve Bacon kept us in the loop and was clear about requirements. Only issue was the lender Tandem kept asking for more and more information. Think the initial review of the application should be more detailed. Preventing a lot of back and forth.

13 de janeiro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Norton Finance Brilliance

The experience with Norton Finance was very good, professional and helped us achieve consolidation of our finances. From start to completion it was great and the communication method kept us informed the entire process. We would highly recommend Norton Finance and their partners along with the staff to get the deal you need. With thanks!!

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Thankyou liam at Norton Finance.…

I can not thank Liam enough at Norton finance, he went above and beyond for myself and my husband and got us a deal suitable for us! Nothing was ever too much trouble! any question we had he was always at the end of the phone. Thanks Liam!

29 de novembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Absolutely shocking false advertising

Poor performance from a company falsely advertised products.

J#### S#### has informed that you need good credit for loans. But there advertising says they support bad and poor credit so obviously luring in the prey.

Absolutely shocking.

28 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great, swift, insightful service. No stress at all.

I called Norton after reading their reviews online one evening, the girl was really professional and took all my details. I was then contacted in the timeframe I was told I would be by Steve Bacon. He again was really helpful, went through everything fully and once we decided on the product that suited us best went ahead. Everything was dealt with from start to finish in around 2 weeks. Anytime I emailed Steve I would receive a reply within 10 mins. No waiting around and no being left in the dark. I would have no hesitation in using Steve and Norton again.

26 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, Steve Bacon could not have been more helpful. Sorted loan out extremely fast even with a house valuation. Kept us informed regularly. Would highly recommend.

18 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I wasn't to know but having Liam answer…

I wasn't to know but having Liam answer my initial enquiry was extremely fortunate. He was both professional and enthusiastic - His communication throughout was excellent and it resulted in a speedy and efficient outcome. I hope you have many more Liam's working with you!

19 de novembro de 2024
Opinião espontânea

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