Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

It is a welcome experience to have (Palmetto State) a business treat you with respect. Your dollars don't come easy. Great service, price guarantees, and a diverse offering of products make Palmetto S... Ver mais

Classificada 5 em 5 estrelas

I honestly wasn't aware of the Norton 30 day lowest price guarantee as part of their online purchase protection until they sent me a reminder that it was up in 3 days. That's when I double checked an... Ver mais

Classificada 5 em 5 estrelas

I purchased my firearm from a reputable Gun store company on the layaway plan. Upon returning to the site to log the firearms information for my records (less than 2 hours later), I discovered the p... Ver mais

Classificada 1 em 5 estrelas

I was supposed to receive a rebate on a lower price match but after several weeks with nothing I contacted them. Very slow to respond and after verifying my address said a new check would be issued.... Ver mais

Informações sobre a empresa

  1. Fornecedor de soluções de e-Commerce
  2. Serviço de e-commerce

Sobre Norton Shopping Guarantee

Escrito pela empresa

Increase Trust and Confidence Online

Businesses partner with Norton Shopping Guarantee to increase trust and confidence in their online store. Look for the Norton Shopping Guarantee trustmarks and shop with confidence knowing the business is independently verified and your purchase is guaranteed.

Informações de contacto

4,3

Excelente

TrustScore: 4.5 em 5

75 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Norton / buysafe is A+, buy with confidence!

Norton / buysafe website was easy to navigate, direction succinct and clear / easy to follow, Tori responded within minutes to my request! I’m extremely appreciative of the service and assistance she has provided! This gives me increased confidence in making future online purchases and verifying they are Norton purchase protected! Thank you!

8 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Dollars Matter, Sales/Service do too

It is a welcome experience to have (Palmetto State) a business treat you with respect. Your dollars don't come easy. Great service, price guarantees, and a diverse offering of products make Palmetto State a top notch retailer in my book. Thank you

5 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

I have been trying to renew a client's…

I have been trying to renew a client's account since July and customer service has been doing nothing but just keep delaying to reactivate the account. This is for a merchant who used to use NSG for a few years.

Horrible experience, no results since July despite multiple attempts to fix the issue with payment.

I just sent them an email but I don't think they care. I guess they are making so much money, they don't care

9 de julho de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Tori McClain (Buysafe)

Dispute raised and secondary ticket raised as first was ignored.
Representative is: Tori McClain (Buysafe)
'Tori McClain
Associate Support Engineer'
Staff dishonestly informed that a week is needed for a merchant to respond after customer has reached out via their online support system which isn't mentioned when raising a complaint.
The system is possibly built on fabricated terms in itself as they claim perjury for inaccurate disputes which cannot be enforced from a non government website.
This particular site is allegedly a subsidiary of the Norton group however it facilitates it's grievances via a third party CSM system (Zendesk).
The aforementioned staff member responded again mentioning that I would need to provide them with the outside comms I've had with the unscrupulous vendor.
The comms were provided in the initial dispute. Support staff is refusing to acknowledge.

8 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

My order was lost and I never received…

My order was lost and I never received it. This review is for Brian from Xtech. He was the only one that made an effort to assist me. Jeremy and the people from Norton were not helpful. They said I would be reimbursed within a few days. However, 10 days later still no movement with my case. It was Brian that reached out to Norton to get my claim expedited. Thank you Brian, but I am never purchasing another item from Xtech.

1 de agosto de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

More problems

More problems. Actually got a return of $43.00 from them for a lower price dispute where the items I bought went on sale later.
When I went to deposit the checks the bank refused to honor them.
I was able to get them to send me the money via PayPal with the help of a very patient gentleman.
The reason why I’m writing this review is another matter.
I filed a claim on March 3rd. It’s now the 17th. I asked the patient guy to look into why I didn’t get any more refunds, he said the claim was filed, but they didn’t receive any screenshots. That was weird, I sent a ton and I remember deleting the emails from my sent file, so I know they went out.
I retook what screenshots I could. Of course, these were different from the first batch. But according to the shots, they owed me a little more than $70.00.
He wrote back and said I could only file for one of the claims and that today was the last day.
That’s when I just decided to give up. Going back through my orders at Jomashop would have been too difficult, I placed a ton of orders in the last two months.
If they were able to help their clients without making them jump thru so many hoops and being so strict with their policies, they would be a lot easier to deal with. But I suppose you have to be more tech savvy and agile at your computer than most of us over 30 are. Sign of the times I suppose. They are a Google company.

16 de março de 2025
Opinião espontânea

A Experiência Trustpilot

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As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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