I love my Notes Coffee but my Customer Experience has been poor. After being sent the wrong coffee due to a website, technical issue, I then emailed to sort. This was acknowledged within a couple o... Ver mais
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Leia as opiniões dos outros
Love the signature espresso. Can’t recommend enough. Works well as pre ground espresso in a basic DeLonghi espresso machine. Delivery is prompt and packaging great. I have found some of the sp... Ver mais
St John’s Wood branch was poor, toilets were in bad condition, the yoghurt and figs looked unappetising and the service was so slow. No establishment should be charging 12.5 percent service charge for... Ver mais
A empresa respondeu
As a coffee nob i am as picky as Austrailian cocaine addict. So i am thrilled to say how exquiste Notes roasters wholebeans are. Not too floral as that is over powering. Strong enough and tasty enough... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We have been sourcing, roasting and serving single origin speciality coffee since 2010. Building close ties with sustainable farmers, securing exceptional coffees year after year and small-batch roasting, allow the unique terroir and delicate flavours of origin to shine. Our beans are then lovingly roasted in East London, brewed by our talented baristas and finish their journey with you.
Informações de contacto
London, Reino Unido
- hello@notescoffee.shop
- notescoffee.shop
4,0
Bom
248 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 87% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
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Excellent service
Excellent service, easy to use and delivery already received, overnight - brilliant!
28 de setembro de 2021
Resposta da Notes Coffee Roasters
Get in Alexia! Thank you for taking the time to leave us a review! We hope you enjoy your coffee! ☺️
Coffee is brilliant smooth and very…
Coffee is brilliant smooth and very different to others in the high street this coffee shop is great
21 de setembro de 2021
Opinião espontânea
Resposta da Notes Coffee Roasters
Hi Lloyd, we're happy to hear you're enjoying the coffee in our stores. Thank you for taking the time to leave a review to show your appreciation. ❤️
Great tasting coffee!
Great tasting coffee! Have tried Yemen coffee for the first time and now would definitely order more.
The order arrived on time, well packed.
21 de setembro de 2021
Opinião espontânea
Resposta da Notes Coffee Roasters
Thanks for taking the time to leave such a stellar review Danielle! 😍
Best PODS ever!
There are no pods like Notes, tried the NEW Blackwall Estate pods and got the Notes coffee store experience at home, impressive!
16 de setembro de 2021
Opinião espontânea
Delicious coffee great service
15 de setembro de 2021
Opinião espontânea
The Notes pods are The Best…!
The Notes pods are the best quality in our experience. We love the Columbian. Also found the ordering and delivery really efficient!
15 de setembro de 2021
Opinião espontânea
Resposta da Notes Coffee Roasters
Hi Stéphane, thank you for your lovely review! ✌️
Quick service and great smooth coffee
13 de setembro de 2021
Excellent Service
It was easy to navigate and order from the website and my order arrived quickly. Thank you.
13 de setembro de 2021
Best coffee in London
Best coffee in London! I've been a customer for about 3 years and can say that with Notes you can't go wrong. Pretty much any coffee you choose is going to be amazing in its own right, they pre-select them very well. The only one I'm not really keen on is the "Black Label", but then again that's their only one which is not single origin. Notes coffee makes great gifts as well, I've received great feedback from my friends!
13 de setembro de 2021
Resposta da Notes Coffee Roasters
What can we say, we're very flattered by your review and so happy to hear that our coffee is such a hit with you and your friends! Thank you! ✌️
Excellent coffee and speedy service…
Excellent coffee and speedy service what more could you ask for?
These coffee pods got me through lockdown. I bought a cheap second hand nespresso machine and did not look back.
13 de setembro de 2021
Resposta da Notes Coffee Roasters
Shannon, you're lovely! Thank you. We're chuffed that we played a part in getting you through the last year. Stay safe! ❤️
Great service
Great service, recieved my goods in time and loved the Yemeni Coffee.
13 de setembro de 2021
Resposta da Notes Coffee Roasters
Thank you for your review Mazin! We're fans of the Badiat Al Ashiq ourselves too! 👏
Sends unsolicited spam.
27 de fevereiro de 2021
Opinião espontânea
Resposta da Notes Coffee Roasters
Hi Anonymouse,
We're sorry that we didn't see this review, we've only just verified our profile on Trustpilot! If you could send us your details we can make sure we remove you from our email database!
Thanks!
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