Nous Opiniões 708

TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Nous identified the best energy supplier. Being a typical cynic I checked what I was being offered elsewhere! The change over was easy. Although early days we’ve had no problems so far. Thank you

Classificada 5 em 5 estrelas

Nous have potentially saved me £406 by changing my energy supplier.. I didn’t need to do anything they did everything for me.. they kept me updated and didn’t pressure me to move supplier’s until I wa... Ver mais

Classificada 5 em 5 estrelas

Everything was sorted for me, great to have the option to have a part or leave it completely to the team. Was all done super fast and was very happy with how I was updated throughout the whole proce... Ver mais

Classificada 5 em 5 estrelas

I have been using NOUS to sort out my electricity and broadband for some years now. I could not recommend them more highly. Excellent service, swift communication and great customer service

Informações sobre a empresa

Escrito pela empresa

We're helping households get smart and stay vigilant to the cost-of-living crisis.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

708 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 88% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Solid service, no complaints

Very easy to use, everything just seems to work, already got a Saving with my energy bills, and the cashback is incentivising.
Overall does what it's advertised too without over promising.

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Comms is great

Comms is great, and saves so much time and hassle in trying to find the best deal from a reliable supplier - they do all the hard work including making the switch, would definitely recommend

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service

Nous really does provide a great service - they have helped me switch energy, Internet and mobile providers. Ive saved money and they have taken all of the hassle out of it. The fact I can chat to them on whatsapp makes it really accessible and easy.

4 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Honestly....recommend

Honestly....recommend! An almost eerily efficient service that just does what it says. In a world where we are all used to bad service this was a revelation. I saved £244 effortlessly. Nous is now checking out my other possible switches and I am confident I will save lots more.

2 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Incorrect tariff when switched

Recently undertook an energy switch with Nose prior July the 1st. Gave a good month to initiate the change. The agents working for Noise provided a quote and suggested a tariff which I was happy with. They performed very poorly with the transfer and I have ended up on a higher tariff rate due to their incompetence. Furthermore, since the switch, I have reached out to nous via the app and email asking for assistance on why this has happened and I have been ghosted with messages left on unread.

I would not recommend this product as there seems to be something systematically wrong with there operation.

31 de maio de 2026
Opinião espontânea
logótipo da Nous

Resposta da Nous

Hi Simon,

Thanks for taking the time to share your feedback. I’m sorry to hear this has been frustrating, and that we weren’t able to get back to your WhatsApp messages as quickly as we would have liked after the weekend.

The tariff we originally recommended was based on the information available at the time of sign-up. Following the transfer, it became clear that your property has an Economy 7 meter rather than a standard meter. As a result, the supplier moved you onto an Economy 7 tariff, which is the appropriate tariff type for that meter. This tariff is cheaper than the tariff you were originally offered.

However, we appreciate that this may not have been what you expected, and we’re sorry if the change wasn’t communicated as clearly as it could have been.

If you have any further questions, we’re very happy to help.

Classificada 5 em 5 estrelas

Nous found me the best tariff

Nous found me the best tariff, therefore saving me hundreds of pounds. They were professional from start to finish. I’m truly grateful for the time and money they have saved me.

28 de maio de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

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Aqui estão 8 dicas para escrever óptimas avaliações.

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