Our experience started off quite poorly as we discovered an issue that hadn’t been brought to our attention prior to buying the vehicle. This meant the car had to be returned to them to fix. What was... Ver mais
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Leia as opiniões dos outros
Got a genuine and fair offer from these guys at Nova Motor and accepted it, can’t lie it was kind a nervous as it was my first time selling a car like this to a brokerage but paddy at nova was really... Ver mais
I recently used Nova Motor Group in Sunderland to sell my Moondust Silver 2017 Ford Focus ST-2, and the entire process was absolutely fantastic. A massive thank you to Paddy, who handled my sale and... Ver mais
I was pretty sceptical when I was initially contacted by Paddy at Nova after my Autotrader ad was going nowhere. But I've been consistently impressed since, by their low-pressure patient dealing with... Ver mais
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 44% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
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It was an amazing experience with them…
It was an amazing experience with them very professional
5 start service! .....smooth seemless…
5 star service.....smooth seemless transaction, great set of lads would definately reccommend this company.
Serve by Philip
Serve by Philip , went I. For a car on finance and he actually secured me a better deal saved me money . Polite , no haste and not pushy . Top man
Bought my first car with Nova Motor…
Bought my first car with Nova Motor Group, great experience! Everything was immaculate as described and Phil was very friendly and welcoming! Would return in the future! :)
Excellent service and easy to deal with…
Excellent service and easy to deal with at a competitive price.
Amazing service
Great salesman
Absolutely lovely company really fair with prices
Found them online to get a car
Found them online to get a car, from the car, test drove it, was exactly as it was described.
Very good experience, highly recommend.
Lack of transparency- Unprofessional
They made an offer to buy my car through Carwow. Obviously, many photos of the car were provided. On the day of inspection and collection, their representative called to confirm the appointment then, last minute called again to reschedule.
Surprisingly, he told me that they now noticed a damage on the front bumper which I am not aware of by the way and cannot spot! But anyway, he said that the price needs to be negotiated and to knock a few hundred pounds off the price!!
I would expect- from a professional point of view at least- to examine the photos very carefully before making an offer and then if something comes up at inspection that wasn't clear in the photos, renegotiate!
I to cancel a sale based on photos that you have previously examined thoroughly without even inspecting the car in the first place.
Very inconvenient and unpleasant experience that wasted time and frankly money I’ve put to reserve another car.

Resposta da Novamotorgroup
Excellent service
Excellent service. Very polite and relaxed from the sales staff. Purchased a discovery for a very good deal
The best looking,youngest salesman-very…
The best looking,youngest salesman-very slim and easy to talk-great place!Would highly recommend it!
Great experience from start to finish
Great experience from start to finish . THANK PHIL FOR ALK YOUR HELP !!
very happy with my new car
Paddy handled the selling of my…
Paddy handled the selling of my Porsche, offered a very fair price for it and kept me up to date throughout the whole process. Would definitely recommend.
Car sold in 48 hours
Got on contact with Adnan, sent him pics and info on my car, he gave me a consignment quote and a time frame he thought it would take to sell the car. My car was collected from home and Adnan managed to sell my car within 48 hours of uploading photos. I got paid the full amount quoted, it was quick and easy. I can’t complain, thanks Adnan.
Adnan was very friendly & professional…
Adnan was very friendly & professional and made sure my car sale process went smoothly, regularly updating me on the progress of my car.
Unlike places like Facebook marketplace where you’ll find multiple “tyre kickers” who will waste your time for weeks on end.. Novamotor Group has helped me sell my BMW Hassle Free within a week or 2 with an instant payout!
Would highly recommend this company to anyone who wants to Sell or even Buy a car as you’ll without a doubt be in good hands🙌🏽
Excellent service from Phil start to…
Excellent service from Phil start to finish even picked me up from station as was travelling a distance to collect
Very Happy Indeed
Everyone wants their car to sell quicker than it does but I was very pleased with the timescale and communication during the process. The images on the website looked superb. Once a sale had been agreed the transaction was handly quickly by Paddy. Would certainly use again.
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