I judge things by when accidents happen and how the company responds. Yes the wrong item was sent but the customer service was on the ball and fixed the issue.I would absolutely buy AND refer this com... Ver mais
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Leia as opiniões dos outros
I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did. While it... Ver mais
They made contact regarding a possible problem with our address. Contact again when order was processed and shipped. This is a great feature when dealing with a new company.
Ordered a slanted jigsaw puzzle board in good faith in early August. Received an order confirmation but no updates or tracking information. Follows up and they sent me bogus tracking information tha... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Novelty Place endeavors to create the best shopping experience by bringing fun and novelty items with exceptional quality to your parties. We provide a wide spectrum of toys, accessories, gadgets, and unique decorations for the party.
Informações de contacto
323 S Fernwood st, 91791, West Covina, Estados Unidos da América
- 4246526539
- orders@noveltyplace.com
- noveltyplace.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good product
The gift arrived in a timely manner. The item looked exactly as pictured. The recipient was thrilled with the punching bag, and played with it for hours.
Product was as I expected
Product was as I expected and I am pleased. Only complaint is shipping time.
Everything is good
Everything is good. Delivery, quality and price. Thank you. Bonnie
Items were good quality at an excellent…
Items were good quality at an excellent price! Quick shipping as well!
Beautiful looking little candles!
Purchased 12 pack battery operated votive candles. They look very cool and romantic when turned on!
Will definitely be buying more soon! The price is also great and well worth it!
Someone Not Paying Attention!
I asked Novelty Place if they could do a special order for me where an item was all one color. I was encouraged to send them an order directly rather than ordering on Amazon, which I did.
While it was explained to me that due to USPS delivery times being delayed it did NOT help that when I got my order it was the STANDARD and not special order I requested. When I asked them to fix it I was told, 'Oh, for that kind of order you'd have to order in quantity.'
As a customer service rep myself for over 11 years somebody did NOT know what was going on here.
The only saving grace was that I did not need to return the order and my charge was refunded.
No delivery. No customer service.
You said you delivered. You didn't. When I try to go figure out where, or why there is no information. If I had known this was a Chinese company, I would have steered clear. I can't stand this lack of accountability and thievery.
I ordered this for my sons birthday and…
I ordered this for my sons birthday and I’m still waiting for it to arrive 2 weeks later.
Good price little flimsy but will do…
Good price little flimsy but will do the trick. Delivery to Canada took a bit of time.
Poor service..regret buying from here
Got overcharged
Got overcharged
The total we were charged did no equal the invoice we received.
Item not received
Haven't received it yet.
This is the third or fourth request for a rating but I haven't received the product yet. Please ask me later.
Item is as described
Item is as described, packaged well and shipped promptly. Thanks.
I have not received the item yet and am awaiting a status update.
I have not received the item yet and have received no updates regarding the status of my order since receiving confirmation on the day I placed it.
Arrived quickly
Arrived quickly. My grandchildren love the ducks!
In contact with every step
They made contact regarding a possible problem with our address. Contact again when order was processed and shipped. This is a great feature when dealing with a new company.
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