Novuna Vehicle Solutions Opiniões 

Lizzie Long has been excellent with helping me placing the order of my car of choice. Whenever I had questions, she always gave me clear and simple answers that I did not need to follow up on. She is very knowledgeable, helpful and prompt. I would recommend her to my colleagues when they want to place an order for a new car. She is now my go to person!

Spoke to Michelle about an end of contract enquiry. She was extremely helpful and knowledgeable. She was able to answer all of my questions. Highly recommend.

Ash was great, very polite and precise

From start to finish i had no issues everything ran smoothly from picking the car to ordering the spec for the BMW IX1 20, Lizzie long was great help from our first conversation on which she explained everything in good detail & her emails were very prompt.

Very quick service
Michelle was very knowledgeable and polite and got my issue solved

Really impressed with the service spoke with one of your colleagues called Sheila Clements who helped and guided me through on installing the pay by phone app and made sure I was registered which saved BG/Me from getting a parking ticket. Really nice and friendly,
Excellent service 10-10

I can't comment on the delivery process or the overall outcome of the car purchase just yet. However, I can say that the customer service I've received so far, particularly from Lukas Machelski, has been outstanding.

The information Lukas provided over the phone to help narrow down my car selection was clear, detailed, and incredibly helpful. His follow-up communication has also been excellent, always timely, professional, and straight to the point.

I've certainly asked my fair share of questions throughout the process, but every one of them has been answered promptly and positively. At no point have I felt like I was being a nuisance, and nothing has been left unanswered.

So far, the experience has been seamless, and I can only hope that the delivery and completion of the deal are just as smooth as the service I've received up to this point.

The driver was simply wonderful. Went literally the extra mile to help us. Ten stars out of five!

Appreciate that they offered a fairly wide range, but I feel that 7 months is too long to wait for a lease car. Sometimes when I asked questions regarding time scales, I had to wait nearly 5 days for a response.

Very good customer service when I spoke to them regarding a payment concern. It was easily sorted by the customer service agent Andy. He was very polite and keen to resolve my issue

Kate was an absolute delight and dealt with me professionally and courteously. Made a difficult day a bit easier

Very friendly and helpful, whilst also professional and knowledgeable.

5* service throughout the process from Lizzie Long. Friendly and knowledgeable. Thank-you!

Great communication and kept updated

Great experience again, quick and painless. Very helpful

Very helpful, understanding and sympathetic of our circumstances

Good service and catered for all my needs

friendly, helpful.
Absolutley on the ball.

Lizzie Long helped in the process from start to end and I really appreciate the prompt replies. Thank you. Great customer service.

Spoke to both Samantha Evans and Nic Robbins today who were incredibly helpful. I was super anxious about returning the vehicle for a few reasons but personal circumstances have made it difficult to stay on top of everything vehicle related but the two were so understanding and reassured me on a few different matters. I felt really in the dark about some of the financial penalties but the guys were so helpful with information provided and put a lot of my worries to rest. Thank you so much!