Outstanding service from Ria. Over a couple of weeks I asked her to provide details and costs on two different cruises. Both involved back to back cruises with family members joining us for a second w... Ver mais
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Leia as opiniões dos outros
Lovely friendly staff. Patient and cheerful. Very informative, showing maps and explaining where things are within the resort. Overall a positive experience. I’ve now booked two holidays with you in t... Ver mais
Now Let’s Travel in Wallsend Forum have been so helpful to us this week. The staff have helped us to arrange two holidays and taken away any stress by having the answers to our questions at their fing... Ver mais
Just finished holiday of a lifetime to Japan. NLT organised everything flights, hotel and cruise so well and they made any adjustments as we requested well before travel dates which made for a stress... Ver mais
Informações sobre a empresa
Escrito pela empresa
Welcome to the review website for Now Lets Travel. We are a Cruise & Travel Agency based in the North East of England with 5 Travel Stores located in Newcastle upon Tyne, Jesmond, Wallsend, Cramlington & Peterlee together with our Call Centre and Head Office which are based in Sunderland. We are a family run business which offers our customers great deals and exclusive holiday experiences from our own dedicated product team who work with major travel suppliers such as cruiselines, airlines and hotels to provide our customers with exclusive offers not available elsewhere.
Informações de contacto
Unit 72T, NE Business Innovation Centre, Wearfield, , SR5 2TA, Sunderland, Reino Unido
- 0191 300 9908
- nltadmin@barrheadtravel.co.uk
- nowletstravel.co.uk
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 25% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
As per normal your sales assistants…
As per normal your sales assistants make it an easy journey when booking a holiday. Everything is taken care off.
Full cancellation should be made available when booking a TUI CRUISE as this company are not people friendly ,
Cancellation policy not explained during making a cruise booking. Booked my first cruise with this company. I paid my deposit. Which I thought would be all I would loose if I cancelled!?
12 months before due to sail TUI sent the same cruise with the same package £400 cheaper so I thought due to the time of booking I would be able to get the better price . Which I was informed by NOW LETS TRAVEL . No chance! So my next plan would be to cancel travel loosing my £120 deposit and rebook at lower prices.
This I was informed was also I know go !
My £120 deposit was a low deposit ( good will deposit ) that to cancel this TUI would want £600 cancellation fee which is not in any paperwork I have received! Still waiting for Now let’s travel to forward this to me . Really feel let down with this situation. Never explained when making the booking
First class service.
First class service.Booked my holiday for 2027 no hassle.Would recommend Now Let's Travel Cramlington to all my family and friends .Thank you for perfect customer service.
Free balcony upgrade better price than booking direct with Marella
I had been watching a specific cruise for months and booked when a special offer came on Facebook for a free balcony upgrade , so got a better room for the price than on line with Marella . Tamsyn responded very quickly to my message and the booking process was very quick as Tamsyn had all the details before she rang me .
What can I say
What can I say. The staff were extremely helpful polite and absolutely lovely.
Leslie thank you for putting up with us all you were very patient 🤣
I would recommend this travel agents in Blaydon to everyone
Absolutely amazing 🤩
Surprise trip to Jersey.
I wanted to make a booking to join my daughter and her family on a trip toJersey as a surprise for my grandaughters.
Cherelle listened to what I wanted and thankfully prevented me from booking a flight from the wrong airport +
Thank you so much
Very friendly and knowledgeable
Very friendly and knowledgeable, explained everything in detail and I received an email promptly after.
Very pleasant and helpful
Natalie was fantastic
Natalie was fantastic, very helpful and patient, and the price was great
I went in to book holiday and Steph was…
I went in to book holiday and Steph was lovely told her what I wanted and she said this hotel is one of the best and a very good choice. She looked at all the flights and found the cheapest for us. Thanks Steph
Wow 🤩 where do I start
Wow 🤩 where do I start? Joe from the cramlington branch was absolutely amazing! He found the perfect break away ( from a long list of things we wanted) and was fabulous with me ( a very anxious traveller) he always answered my many emails and every question I had and literally couldn’t of been more helpful!! Also Helen who was there while I was booking was absolutely lovely! ! I will definitely be booking here again and highly recommend to anyone wishing to book a holiday thank you so very much amazing service and staff xx
Sara always goes that bit further to…
Sara always goes that bit further to make sure you get the holiday you want. I would not book a holiday with any other than Sara 🥰 Her attention to every detail, her knowledge of the travel business means you are guaranteed a fantastic holiday with out any stress
Absolutely fantastic
Absolutely fantastic. Ellie was so patient with us as we were on a budget and had some requirements. She was amazing with us. Needless to say, we left with an awesome holiday with pretty much everything we needed. Much appreciated. Thank you
Great service and good value
Just booked a holiday to Vegas and california coast cruise, Tasmyn was really good throughout and dealt with all my particular requirements quickly and efficiently (even though we kept making changes to our itinerary), got a really good value quote from her and would not hesitate in recommending her to anyone looking to book a holiday.
Polite and friendly
Polite and friendly. Took time to listen to what I wanted.
We always come here and always will
Tamsyn was great from the minute I…
Tamsyn was great from the minute I messaged to enquire about a holiday. She couldn't do enough for me. Would highly recommend.
Very friendly staff explained about the…
Very friendly staff explained about the holiday things to do and where to go better flights with different airline all good
Great service from Sara, as always!
Book with Sara for many years, I'd follow her to the ends of the earth! Lol, Thanks!
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