NRLA ok fees keep going up but so does inflation I guess. However their partner GoodLord should be called OH LORD terrible service not a patch on the previous referencing company used. I have emai... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
This was my first NRLA training course. The property development course delivered as expected. Henry (the trainer) had a way of sharing important lessons in a laid back manner. I truly enjoyed the... Ver mais
A empresa respondeu
I don't have to call very often as there is so much clear advice and information available on the NRLA website but when you do call in the agents are so helpful. They know their business and if ever... Ver mais
A empresa respondeu
Every time I have a question or are unsure of anything to do with Periodic Contracts or any issues that I have with tenants the NRLA are so knowledgeable and have always given me such good advise. D... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
We are the UK's largest membership organisation for private residential landlords, supporting and representing over 85,000 members. Our members own and manage around 10% of the PRS, equating to half a million properties. We provide the expertise, support and resources needed for a rental sector that works for all. We represent our members and actively recognise the contribution landlords make to the rental sector and the wider society, in the provision of safe, legal and secure homes.
Informações de contacto
Suite 323, Tootal Buildings, Broadhurst House, 56 Oxford Street, M1 6EU, Manchester, Reino Unido
- 0161 962 0010
- membership@nrla.org.uk
- nrla.org.uk
4,2
Bom
3 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 89% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The course was very interactive and…
The course was very interactive and relevant.
17 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
We are really happy to hear this Emmanuel, thanks for your review.
A whistlestop tour of property investing
A whistlestop tour of all the information you need as a property investor from an experienced property investor and developer.
17 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
We're really pleased to hear you enjoyed the course and found it informative Philip, thank you for taking the time to let us know.
Best advice
Best advice, Accurate Information, Great Customer service, pleasant experience all in one.
15 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review Mark, always happy to help!
A must have for any landlord or to be…
A must have for any landlord or to be landlord of any size. The value of service and protection to cost is phenomenal. Get one and thank yourself later.
13 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review, always here to help and support our members!
Excellent advice re query about EICR
I contacted NRLA with a query about landlord's obligation to send copy of EICR to local authority. The lady I spoke to was very helpful and professional and advised me on the exact actions I need to take.
Excellent service and advice from NRLA.
8 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review, we are so pleased to hear you are happy with the support you have received from us, we are always here to support our members!
Resposta da National Residential Landlords Association
Thank you for your review Ayad, always happy to help!
Personal professional service over the…
Personal professional service over the phone with a reply by email quickly. The question was answered completely. Efficient service.
3 de janeiro de 2025
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review Heidi, our Landlord Support Team are more than happy to help!
Resposta da National Residential Landlords Association
We are sorry you are having difficulties with your landlord.
To clarify, the NRLA is not a landlord or an agent. We are a trade association and provide help and support for landlords.
You can seek advice from Citizens Advice or Shelter.
For complaints about letting agents, you can seek advice from the independent complaints body by contacting the relevant redress scheme or the Property Ombudsman.
Letting agents should be a member of one of:
• The Property Ombudsman
• Property Redress Scheme
You can ask your letting agent which body they belong to or check on the relevant website. If your letting agent isn’t a member of a complaints body you can get help from Citizens Advice.
Deposit Protection Disputes:
If you don't agree that your landlord or agent should have kept all or part of your deposit, or you disagree with some of the costs that they have taken out of it, then you can contact the tenancy deposit protection scheme your landlord, or agent has used, who will offer a free service to help resolve disputes.
We hope the above information is helpful.
It was great. Absolutely professional advice
It was great. Very helpful and professional advice.
15 de dezembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review, we are so pleased to hear you are happy with the support you have received from us, we are always here to support our members!
Advice line that provides no useful advice
Never found any useful advice from the ‘advice’ service. Just refer you to legal advice as they are not legally trained. Given almost all property questions are going to have a legal or regulation element, what is left that can be actually answered.
19 de dezembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your feedback. Our Landlord Support Team is equipped to assist with a wide range of queries, including those involving legislative and legal implications. However, in certain situations where specialised legal advice is necessary, we may need to refer you to a qualified solicitor.
We are sorry to hear you have not had a positive experience with us and you should have received a request for further information in order to help us identify your account and investigate this further.
A really amazing and helpful…
A really amazing and helpful organisation. As a landlord they are our go to when we are not sure what to do, or need confirmation on a matter. Their advice, support and helpfully library of documentation is such a valuable resource, not to mention the news letters and updates on the changing property rental market.
2 de dezembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review Stephen, we are so pleased to hear you are happy with the support you have received from us, we are always here to support our members!
Great service
Great service. Every time we have had to call them for help and advice they have been extremely professional, helpful, and polite.
12 de dezembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thanks for you review, that's great to hear!
As always great service
As always great service, advice and knowledge. I would not be a landlord without having membership of the NRLA. Worth every penny and more.
3 de dezembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review, we are so pleased to hear you are happy with the support you have received from us, we are always here to support our members!
Calling the NRLA membership helpline.
My call was answered promptly and the NRLA advisor explained my queries and concerns about 2 tenancies.
22 de novembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
So pleased we could help! Thanks for your review Leon
Resposta da National Residential Landlords Association
That's great to hear! Thanks so much for you review.
They knew the answers to my most stupid questions…
They knew the answers to my most stupid questions when I was at my most vulnerable moment, thank goodness. Just a kind voice makes such a difference when things are getting on top of us.
15 de novembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review Jill, we are so pleased to hear you are happy with the support you have received from us, we are always here to support our members!
Excellent advice provided for the…
Excellent advice provided for the situation in hand.
13 de novembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thank you for your review, always happy to help!
Totally screwing tenants
My child and friends rented an apartment via openrent. The landlord failed to handover the apartment, citing financial distress and she was forced to sell the apartment to a cash buyer (without the tenancy agreement!!!) She refused to return the 6 months advance rental and 5 weeks deposit paid. My child complaint to NRLA, the reply they got is they act for landlord, not tenants. They do not entertain complaints made by tenants against landlord and asked my child to seek legal advice!
5 de outubro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
We are sorry to hear you are experiencing issues with the landlord, however The NRLA is not a regulatory body for either landlords or agents, we provide help and support for landlords. We operate a code of conduct for our members to follow however we cannot intervene when it requires the involvement of formal processes, regulatory bodies, or legal matters and this is the reason we provided information and advice of how to correctly proceed with the complaint.
I have been a member for several years…
I have been a member for several years and now more than ever I appreciate the solid support, resources, and up to the minute information given the multiple challenges facing the Private Renting sector. their professional support is priceless.
11 de novembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
Thanks for you review Nora, that's really great to hear!
The NRLA Landlord Helpline is always my first call…
The NRLA Landlord Helpline is always my first call when needing legal or Technical advice with Tenant problems.
Each year the advice I get from the NRLA is worth many times the cost of annual membership
7 de novembro de 2024
Opinião espontânea
Resposta da National Residential Landlords Association
We are so pleased you are happy, thank you for your review Christopher.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.