National Retail Solutions Opiniões 

457
TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I would like to appreciate the support provided by Saad alam khan during the system re-installation process. He was very patient, calm, and polite while guiding me through each step. The explanation... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I was having issues with my NRS pos I called for technical support they answered me within five minutes tech name Rahul Singh ,super nice and helpful, stayed with me until the issue was completely res... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Erik from pos support was awesome and great we talked to over 6 different people and they all just seemed confused and didn’t know what they were doing. Erik was awesome with us and i am very satisfi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Darcy is so good at helping each and everything in the easiest possIble way. I appreciate it a lot.

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de terminais de pagamento automático
  2. Serviço de empresa para empresa

Escrito pela empresa

The ultimate Point of Sale solution for your business. The NRS POS+ bundle comes with everything you need to run your store including a set of reliable hardware & state-of-the-art software with store management tools to help your business grow!


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

457 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 81% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(457)

101 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Muhammad Arief excellent work

Muhammad Arief was very helpful and prompt with responses. Extremely knowledgeable with the system.

5 de outubro de 2024
Opinião espontânea
logótipo da National Retail Solutions

Resposta da National Retail Solutions

Hello!

We built our Customer Care Team to provide the best possible service to every customer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Classificada 5 em 5 estrelas

This gentleman was ON POINT 100%.

This gentleman was ON POINT 100%.
He made this experience sooo smooth.
He took time 2explain EVERYTHING that I needed 2kno regarding my pos.
I HIGHLY RECOMMEND HIM 4A RAISE,ANY AND EVERYTHING that a PROFESSIONAL like him is entitled 2.
Thank u Mr. Joel 4ur time & help with my NOW solved issue.

4 de outubro de 2024
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Resposta da National Retail Solutions

Hi, Roal!

We are so happy to hear that you had a great experience with our Customer Care specialist. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to continue to serve you.

Classificada 5 em 5 estrelas

had a problem with pos

had a problem with pos. Helped me in one call.

3 de outubro de 2024
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Resposta da National Retail Solutions

Hi Raj! It makes us incredibly happy to know that we were able to help you. We'll continue working hard to provide you with an excellent experience.

Classificada 1 em 5 estrelas

I had a very bad experience with NRS…

I had a very bad experience with NRS company; after a long wait for a solution, it turned out to be nothing more than a waste of money and time. You end up tied to them, forced to compromise by paying them. I have proof to show what I've been going through with NRS, and I never received a solution for my issues with NRSPOS, NRSPAY, NRSPETRO.

30 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently added a Purchase Order (PO)…

I recently added a Purchase Order (PO) add-on to my system, and I had an excellent experience thanks to the Swarupa.

30 de setembro de 2024
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Resposta da National Retail Solutions

Hello! Thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated.

Classificada 5 em 5 estrelas

Joel linares very knowledgable

Joel linares was the gentleman I spike with concerning a new pos register at the peru smoke shop where I work, he was very informative and patient while we worked thru the issue I was experiencing. Would recommend.

19 de setembro de 2024
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Resposta da National Retail Solutions

Hi, Rob!

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at NRS receives your feedback. On behalf of the entire team, thank you for allowing us to serve you.

Classificada 5 em 5 estrelas

wow the customer service was too…

wow the customer service was too excellent , we very much appreciate the patience and professionalism of the customer service .

12 de setembro de 2024
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Resposta da National Retail Solutions

Thank you so much for sharing your feedback about the service that you received. We’re glad to hear that our team’s performance exceeded your expectations and will make sure that our agent receives the recognition they deserve. Thank you again, Jos, have a great day!

Classificada 5 em 5 estrelas

Got it sorted out quick

Got it sorted out quick. Mohamed arif took care of all the queries that I had.

9 de setembro de 2024
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Resposta da National Retail Solutions

Your comments are much appreciated and have been shared with our team at NRS. When we hear from happy customers like you, we spread the positivity around! We hope to continue to provide you with exceptional service.

Classificada 1 em 5 estrelas

Absolutely Terrible Service – Avoid At All Costs!

I rarely write reviews, but my experience with NRSPLUS has been so infuriating that I feel compelled to share. I initially reached out to their customer service months ago regarding a refund, and the whole process has been nothing short of a nightmare.

Their customer service is a black hole where inquiries disappear without a trace. Despite multiple follow-ups and promises of resolution, I’ve yet to receive a single update on my refund status. It's clear that once they have your money, they have no interest in resolving issues or communicating effectively.

I’ve contacted their support team numerous times and each interaction has been a lesson in frustration. Every response is either a generic template or a complete non-answer. It feels like they’re deliberately avoiding providing any concrete information.

If you’re considering doing business with NRSPLUS, think again. The lack of transparency and accountability is astounding. I would strongly advise against using their services unless you want to experience the same level of incompetence and disregard for customer satisfaction.

In summary: Terrible service, unresponsive support, and zero accountability. Save yourself the headache and look elsewhere.

3 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great service and lot of patience he…

Mohammed provided Great service and lot of patience and through knowledge of his job.

1 de setembro de 2024
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Resposta da National Retail Solutions

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our valued customers, and we are glad that this commitment was reflected in your interaction. We look forward to the next time we’re able to assist you again. Have a wonderful day!

Classificada 5 em 5 estrelas

I just had a call with Joel Linares…

I just had a call with Joel Linares from NRS since was printer was not working. He was so gentle and nice on the phone while he was assisting me. The call took like 3 minutes. Very fast assistance and my printer started to work again.

Thanks NRS for having Mr. Linares on board. He's the best.

30 de agosto de 2024
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Resposta da National Retail Solutions

It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at NRS receives your feedback. On behalf of the entire team, thank you for allowing us to serve you.

Classificada 5 em 5 estrelas

Swarupa

Swarupa
My call was related to set up some feature on my POS and Ms. Swarupa was quick and efficient to give and resolve the issue.
Thank you so much

28 de agosto de 2024
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Resposta da National Retail Solutions

Just wanted to let you know how much your review means to us here at NRS. We do all that we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, and we hope to make all your interactions just as positive.

Classificada 5 em 5 estrelas

Mild2Spicy Indian restaurant

Mild2Spicy Indian restaurant, very happy with the NRS POS system and terminal, Mohit has done an excellent job and has helped me in every step of the way. I highly recommend NRS and Mohit, to any mom and pop shop or retailer!!

28 de agosto de 2024
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Resposta da National Retail Solutions

It’s lovely to hear your kind words of appreciation for our hard-working and dedicated staff at NRS. Thank you for choosing us. We hope to continue to support you to further support your business.

Classificada 5 em 5 estrelas

Very polite and patient.

Very polite and patient.
Best experience I've had calling NRS.

26 de agosto de 2024
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Resposta da National Retail Solutions

We built our Customer Care Team to provide the best possible service to every customer. We can’t thank you enough for taking the time to share your feedback with us and reminding us why we do what we do.

Classificada 5 em 5 estrelas

Joel is very helpful...he solves the…

Joel is very helpful...he solves the problem easily.
Thank you.

10 de julho de 2024
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Resposta da National Retail Solutions

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for allowing us the opportunity to assist you. Have a wonderful day!

Classificada 5 em 5 estrelas

Buen servicio de soporte técnico.

El asesor Milton Pinzon respondió y ayudó con soporte técnico de la manera más eficiente y respetuosa. Muchas felicidades.

20 de agosto de 2024
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Resposta da National Retail Solutions

¡Gracias por tomarte el tiempo de dejarnos una calificación de cinco estrellas! Estamos encantados de que hayas tenido una experiencia positiva con nosotros. Si alguna vez tienes preguntas o necesitas más ayuda, no dudes en ponerte en contacto.

Classificada 5 em 5 estrelas

Milton is very helpful

Milton is very helpful
He solved our problems easily
Thanks

14 de agosto de 2024
Opinião espontânea
logótipo da National Retail Solutions

Resposta da National Retail Solutions

Thank you for the fantastic review! We put a lot of effort into making our service as user-friendly and enjoyable as possible, so we are thrilled to hear that you are enjoying it.

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