I always increase my Premium Bonds holding by doing a bank transfer using my debit card. I do a monthly increase of the same amount, so a standing order would make more sense. But using other methods... Ver mais
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Leia as opiniões dos outros
Regular wins all be it small ones that get reinvested for me. Love how I can see that I've won on the prize checking app and then they tell you by text message 3 days later, so for one heart stoppin... Ver mais
Used to be reliable but admin now very poor. Opened an ISA as wanted one quickly and had other accounts but amount transferred late so missed a whole year's allowance. Husband tried to open on... Ver mais
The system is very easy to use when you either put monies in or take monies out. Only issue I find is not enough time to review the transaction straight away as auto logs you out extremely quick... Ver mais
Informações sobre a empresa
Sobre NS&I
Escrito pela empresa
We’re the nation’s savings bank.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
At NS&I, we support savers to achieve what they aspire to in life. We are the nation’s savings bank, and the only savings provider backed by HM Treasury. This means your savings are 100% secure, no matter how much you have saved with us.
We’ve been supporting the UK’s savers for over 160 years. With easy access savings accounts, fixed term investments and the chance to become a Premium Bonds millionaire — we’re the safe home for your savings.
Why save with us?
Escrito pela empresa
- We're saving experts
- We've been supporting the nation's savers since 1861. Today, millions of customers trust us with their savings.
- We're the only savings provider backed by HM Treasury
- We guarantee 100% of your savings – no matter how much you save.
- We’re all about saving
- Saving. Nothing more, nothing less. Whatever you’re saving for, we offer a range of products to suit your needs.
- We're the home of Premium Bonds
- Every £1 you save gives you the chance to win tax-free prizes every month – from £25 up to the two £1 million jackpots!
Informações de contacto
We’re here for you
4,3
Excelente
11 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service is okay but opp to improve app…
Service is okay but opp to improve app and remove need to call the tel line. More functionality needed to contain journeys.
16 de abril de 2026
Technology, not always reliable
Actually, I said because it wasn’t that easy online and on the phone, it didn’t accept my details and all the additional questions mothers birthday that sort of thing. However, when I looked it up I had got the Details correct …your system didn’t work
2 de abril de 2026
Simple to access and easy to use with…
Simple to access and easy to use with the bonus of a decent interest rate.
12 de abril de 2026
Helpful advisor
The advisor I spoke to was very helpful knowledgeable and patient. She talked me through the process and waited until I throughly understood. I was very pleased with the service I received that day.
4 de março de 2026
smooth easy safe transactions.
15 de abril de 2026
Easy navigation
Easy to navigate and check monthly. NS&I informed me and paid within the time frame given. Only complaint was the winnings were not high enough, but nice nevertheless .
10 de abril de 2026
They always keep me informed of when…
They always keep me informed of when they have received my money every month. So easy to set up a standing order to by the bonds every month.
16 de abril de 2026
Basic web portal and poor information - to the point of being fairly useless
Took out a cash ISA and there was no obvious messaging to state that you couldn't add to it from other existing ISAs. The web site process did not not make that clear either, so I contacted the help desk, but they didn't know the answer as to whether it was possible, or if not why not... so eventually messaged and received a response that it is not possible - but no answer to other questions. When I pointed out that it wasn't clear and it would be better to make it more clear, I received a glib, patronising response about it being in the T&Cs - brilliant!!
18 de março de 2026
Opinião espontânea
All the dealings I have with you go…
All the dealings I have with you go through quickly and smoothly. Thank you.
2 de abril de 2026
Really good experience on user
Really good experience on user, website and the overall experience
16 de abril de 2026
Reliable service.
16 de abril de 2026
Transfer telephone service is…
The customer telephone service is great.
Transferring funds from premium bonds into my bank account is not automatic and the delay is not always convenient.
4 de março de 2026
Switch accounts
your system makes it difficult to talk to a human eventually when we were put through it was dealt with your agent professionally
15 de abril de 2026
I did nothing.
6 de abril de 2026
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