NS&I Opiniões 10 857

Easy to use and understand

The transactions on my account were fine and easy to handle. My complaint is that I am unable to get anywhere with my late wife's accounts at NS&I, which were to be directed to me under her will. She died well over a year ago. When I spoke to an assistant a while ago (*) he refused to help, despite my solicitors having given NS&I full probate details.
Subsequently, I asked the solicitors to have these accounts closed and the proceeds transferred to their client account. They completed your form, which I signed and they then submitted it a few weeks ago, To my knowledge, my wife's funds have still not been released to the solicitors. Given these experiences, I think an award of 2 stars is being generous. (*) I'm not 100% sure of the exact date, but it was around Christmas last year.

I have spoken to a couple of people at NS&I recently (end of last year and early this year) and they have been so helpful and friendly. What could have been a headache, turned out to be a positive experience. Thank you.

Easy way to save money .. bank transfer an amount of £25 or more each month and watch your money grow with chance of winning! Tax free !

It was not long it was good time

Pop your savings into premium bonds interest rate at your bank or building societies is not great Stop doing the lottery and online draws. Just squirrel your pounds into bonds they go in the draw every month and you never loose your money. When you want to draw some out it just takes a couple of days. Because you know you might miss out on a prize you are reluctant to draw on it so helps save. I can’t wait for the results every month. Fingers crossed.

It is easy to use and I find the security reassuring.

Very helpful and professional - quick and easy transaction - everything you hope for.

I find your website easy to use as it is simply displayed and not complicated to use!

Dealt with my query quickly and super efficiently

It was so easy to invest the software take you to your bank straightforward and does the transfer …
Great

I have the App, and it it is really easy and simple to use.
It also keeps me up to date with my transactions

It’s nice and easy but I always dream of a big win.it is my dream.

I rarely win anything so I feel it’s dead money nor does my son

I always increase my Premium Bonds holding by doing a bank transfer using my debit card. I do a monthly increase of the same amount, so a standing order would make more sense. But using other methods means my funds go into the ether for a few days, which is a nonsense for an electronic payment. So I will continue with the transfer method as it is pretty much instantaneous.

I transferred premium bonds into my main account to pay some bills, but it took either five or six days before it dropped into my bank account.
I've a couple of bank accounts, if I transfer money to my revolute account, the money is there in 10mins.

Ts always very easy transactions with NS&I website. Never a problem to cash in or add to our account.

Requested sale of bonds and monies were transferred to my bank account quicker than expected. Very efficient.