GREAT COMPANY I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timefram... Ver mais
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Leia as opiniões dos outros
The heating hose was sent to an address, for me to "pick up." I am elderly & have no ability to pick things up, especially when it is to a town hundreds of km from where I live. How ever, what ever ca... Ver mais
As a regular buyer of CPAP equipment over the years via NSW CPAP. My latest purchase - Löwenstein Prisma20A Automatic CPAP Package was offered at a great price, and when I picked up the package the st... Ver mais
NSW CPAP staff were very reassuring when my CPAP part wasn't delivered to my unit last week. I couldn't go to the letter box for the units, as I'd had a spinal procedure performed that AM, and been to... Ver mais
Informações sobre a empresa
Escrito pela empresa
We are Sydney’s trusted independent CPAP retailer NSW CPAP is Australia’s most trusted name in sleep apnea machines, masks and accessories. Our four conveniently located clinics around Sydney covering all points of the compass with 6 locations and a commitment to delivering unmatched customer care, our sleep specialists are here to help you find the right equipment to suit your needs, budget and lifestyle. Whether you are new to CPAP therapy or just looking to update your existing equipment, NSW CPAP is your one-stop-shop for quality sleep apnea machines and accessories.
Informações de contacto
Level 1, Suite 3, 49 Grosvenor Street, 2025, WOOLLAHRA, Austrália
- 1300414190
- sales@nswcpap.com.au
- nswcpap.com.au
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 17% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Service was quick with excellent product knowledge…
Service was quick with excellent product knowledge and subsequent advice.
My only complaint is I was unable to use EFTPOS and had to tap.
All items arrived safely,
All items arrived safely,, well packaged. However, I felt delivery time was a little slow.
Mistake solved, to a perfect ending.
The heating hose was sent to an address, for me to "pick up." I am elderly & have no ability to pick things up, especially when it is to a town hundreds of km from where I live. How ever, what ever caused that mistake, seems like no one knows. Once that mistake was corrected, I received my parcel in a couple of days - so all is good, now.
The website was so easy to navigate
The website was so easy to navigate. I had to follow up as to the time it was taking to dispatch the order, this was responded to promptly with an explanation. Thank you NSW CPAP
I ordered the wrong product and they…COAP Mask
I ordered the wrong product and they were very helpful and quick resolving the issue
Nathalie was helpful as usual
Nathalie was helpful as usual. Her product knowledge is excellent.
Easy
Easy, seamless purchase, discounted prices for Resmed autoset 11 with mask.
Unit arrived on time in good condition.
GREAT COMPANY
GREAT COMPANY
I have never had any issues ordering items from NSW CPAP over the years. Very prompt response when order sent in. Great communication during entire process. Very quick delivery timeframe. Items always arrive in brand new condition and securely packed and sealed.
Good service
Good service, product range and pricing makes NSW CPAP my "go to" CPAP supplier.
it took a very long time compared to…
it took a very long time compared to last time
several unclear communications as to where in the chain the goods were
why were they shutting back and forth ?
Poor service
Calling the store was so difficult, was advised someone from the main number would call me back which took hours. Only one member of staff in the shop to serve customers. The customer service member was polite, but I felt rushed and as though I wasn't given all the information on products I was interested in. I decided that next time I will go to ResMed at Macquarie, where I have been before and their service experience was far superior. Several members of staff to serve, privacy rooms, lots of time was given to explaining various products, fittings/trials, mini service/clean on my machine was free whilst I was there and also they check on my sleep quality and give me a report, again free of charge.
Good service
Every thing went well, delivery was quick set up was easy, Maria was very helpful and the price was very good
Friendly staff
The Port Macquarie store
The Port Macquarie store, especially Ben have always gone that extra in their service. Polite, obliging,prompt and professional!
Helpful and efficient
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