Nursem Opiniões 

108
•
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

All my life I’ve suffered with eczema, especially on my hands. When I started working in healthcare they become unbearable. For years I’ve tried very thing, endless prescribed creams and steroid cream... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

As a retired nurse & health visitor I would have valued having a product like Caring Hand Cream during those years of relentless hand washing. My daughter introduced me the Nursem products and I... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

A fantastic product which is sold without exaggeration as to its efficacy, it does exactly what they say it will. It is a wonderful hand cream that is a must for anyone whose hands are seemingly, fore... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Honestly I am so pleased I’ve finally found a cream that actually helps my very dry hands!! I have suffered with very dry skin especially on my fingertips for years (since my little one was in the... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fábrica de cosméticos

Escrito pela empresa

Nursem is a UK-based skincare brand dedicated to supporting the hands of healthcare professionals. Our mission is to create high-quality, effective, and naturally derived hand care to help soothe sensitive skin. Through the Nursem Promise, we also offer healthcare professionals free hand cream to care for their hard-working hands. Nursem combines ethical sourcing, cruelty-free formulations, and a dedication to sustainability, earning trust across the UK’s healthcare sector. Whether for personal use, gifting, or supporting a team, Nursem delivers skincare that truly cares for those who care for others.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

108 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

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4,7

Todas as opiniões

(108)

60 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Simple products which 'do what they say…

Simple products which 'do what they say on the tin!' I buy for my adult son as a treat and he is always happy so this time I bought for myself

25 de junho de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Barbara,
Thank you so much for your lovely review of Nursem.
So lovely to hear that your son enjoys our products and absolutely a great shout to treat yourself!
All the best
Antonia

Classificada 5 em 5 estrelas

Absolutely fantastic product for dry hands

Absolutely fantastic product! I've suffered with very dry and sore hands due to washing my hands so much from baking, and have been relying on heavy hand cream to try and keep my hands moisturised. This cream is so light, smells lovely and a little goes a long way. I haven't been suffering with dry hands since using it. The hand cream itself is a great size and fits perfectly into my handbag. If I do feel my hands are getting a bit dryer the night treatment works great in getting them back to normal.

22 de junho de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Jennifer,
Thank you so much for your incredible review!
I am SO glad to hear how well our products have helped you, especially for such a hand intensive job as baking.
Wishing you all the best
Antonia

Classificada 5 em 5 estrelas

This cream has changed our son’s life

This cream has changed our son’s life! No it’s not an exaggeration. His hands, back of his knees and in the fold of his arms were so sore, getting worse in winter. We tried every cream, even steroid ones from the doctors. Nothing helped. Then after searching online I came across Nursem. We saw a massive difference within a short period of time and now it’s the only cream we need. Before we had tears with cracked hands and bleeding fingers and now we have a happy teenager. Thank you!

6 de junho de 2026
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Resposta da Nursem

Oh wow! This review has certainly made me smile.
This must have been really hard / sore for him but it'a absolutely incredible to hear the difference Nursem has made for him.
Wishing you and your Son all the best and long may his happy skin continue.
Love Antonia

Classificada 2 em 5 estrelas

Poor customer service

Whilst the products are good, the customer service and trying to resolve an order issue is impossible. I’ve had to escalate to my credit card company to hopefully get a refund. I’d order from Boots in future rather than directly from Nursem.

21 de maio de 2026
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Resposta da Nursem

Hi Gaynor,

Thank you for your review, and for bringing this to our attention. I am sorry to hear you have had difficulty reaching our customer care team.

Having looked into this further, we found that your original email was unfortunately filtered into our spam folder, and therefore did not reach our customer service system as intended. We are very sorry this was missed and completely understand your frustration.

Our team are pleased to have located your email this morning and have since responded with a resolution.

We sincerely apologise for your experience and appreciate you taking the time to highlight this issue.

Best wishes,
Cima from the Nursem Team x

Classificada 5 em 5 estrelas

Very effective products

Very effective products. The caring skin fix has really helped with sore and itchy skin conditions in my family. Would wholeheartedly recommend.

24 de maio de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Elizabeth,

Thank you so much for your lovely review!

We’re really pleased to hear the Caring Skin Fix has helped with your skin, and made your symptoms improve.

It means a lot that you would recommend us!

Best wishes,
Cima x

Classificada 5 em 5 estrelas

Fantastic products

Fantastic products - I use the fragrance free hand cream and my husband is using the Skin Fix for psoriasis. Instant comfort on dry skin, absorbed quickly and great hydration.

25 de abril de 2026
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Resposta da Nursem

Hi Eve,
Apologies for the delay in saying a huge thank you for your lovely review of your Nursem.
I'm so glad to hear how much it has helped you and your Husband.
Wishing you both all the best
Antonia

Classificada 5 em 5 estrelas

Quality products

This company sell a quality product that works well. The hand cream is excellent - it doesn’t leave a greasy or sticky residue and works really well. The hand wash is also very good. I can recommend these products.

22 de abril de 2026
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Resposta da Nursem

Hi Carole,

Thank you for taking the time to share this - it’s lovely to hear you’re enjoying both the hand cream and hand wash. We’re so glad the hand cream is working well for you without leaving any greasiness.

Thanks so much for the recommendation.

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Great fast service

Great fast service.
The products are really good.
I am a baker which means my hands get very sore and dry, I use the hand cream everyday and night. Also use other products as I get itchy skin strangely when I am tired these products help for this all.

I have tried assorts but nothing seem to work, Nursem products work really well.
Thank you.

22 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Nicky,

Thank you for sharing this, it’s great to hear the products are working so well for you, especially with how tough baking can be on your hands.

Really glad they’re helping keep your skin comfortable day to day.

Thanks so much for your kind words.

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Excellent high quality hand cream

Excellent high quality hand cream. I have dry skin on my hands that sometimes used to crack and be rather painful. I've tried a number of standard hand creams with differing results. Nursem Hand Cream and Caring Skin Fix have been the best I've tried and I've had no issues with dry skin since I started using them daily. Would recommend.

22 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Chris,

Thank you for your review! It's really great to hear both the Hand Cream and Caring Skin Fix have made such a difference for your dry skin, especially after struggling with cracking before.

Really pleased you’ve found something that works consistently for you.

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

The hand cream is the best

Thought I would try the hand cream as have problems with dermatitis. It's great so ordered more and some for my granddaughter who is a nurse in Southampton University hospital. Really pleased that my purchases are also helping nurses.

19 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Diane,

Thank you for sharing this, it’s so lovely to hear the hand cream has worked well for your dermatitis and that you’ve been happy enough to reorder.

It’s also really special to hear you’re sharing it with your granddaughter, and we’re so grateful for your support of our work with nurses.

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

I was introduced to Nursem by a friend…

I was introduced to Nursem by a friend who gave me a Christmas hamper with Nursem products last year. I suffer from Pompholyx, a chronic skin condition presenting with small, intensely itchy, fluid-filled blisters on the palms and fingers of my hands. I have been prescribed various medical products by my GP but found them of little help, as well as containing substances I am allergic to, e.g. SLS. Then I tried Nursem and found it the best product so far for my hands. I love that it is entirely natural, has a great consistency, the handwash is great, and best of all, not only is it competitively priced, I am helping nurses with a free Nursem product a month. These guys have my full support.

17 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Uta,

Thank you so much for your review and for sharing a bit about your skin journey. I’m really pleased to hear Nursem has been helpful for your hands, especially after trying so many other products.

It’s lovely to hear your feedback on the formula and consistency, and we really appreciate your support for the Nursem Promise too.

Best wishes,
Cima x

Classificada 5 em 5 estrelas

This hand cream is one of the best I…

This hand cream is one of the best I have used, as my hands deal with a lot of water and feel the cold which makes them very dry.
The ingredients are natural and pure, which gives the thumbs up for usage.
I have just purchased the bottle with pump, to put in my cloakroom for my friends to try. I keep the tube by my bed. Very pleased with my purchase!

17 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Laraine,

Thank you for sharing this, it’s lovely to hear the hand cream is working so well for your dry hands, especially with how much they’re exposed to water and the cold.

We also love that you’ve got it in different places around the house for easy use (and to share with friends too!).

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Quality products from a caring company

Easy to use website with quality products and a great ethos.

15 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Sue,

Thank you so much for your positive review.

We’re really glad you’ve had a positive experience with us, and it’s great to hear you’re enjoying both the products and the overall experience.

Warmest wishes,
The Nursem Team

Classificada 5 em 5 estrelas

Easy to order

Easy to order
Good offers
Speedy delivery

6 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Emma,

Thank you so much for your lovely review.

We’re really pleased to hear you found the ordering process easy and that your delivery was speedy - and it’s great to know you’ve been happy with the offers too.

Thank you for your support!

Warmest wishes,
The Nursem Team

Classificada 5 em 5 estrelas

The Little Pot That Saved My Winter Hands!

I’ve been trying since February to heal the broken skin on my hands. I have an autoimmune condition that leaves my skin especially vulnerable in cold weather, and this winter really took its toll. After 12 weeks of trying every cream, potion and lotion I could get my hands on, nothing made a real difference.

Then — EUREKA — my sister (a Staff Nurse who swears by Nursem) told me to try the Caring Skin Fix pot.

After just one week of diligent application, my hands are almost completely healed. The difference is remarkable. The texture, the comfort, the way it protects without feeling heavy — it’s the first product that has genuinely helped my skin repair rather than just soothe it temporarily.

I’m honestly so grateful to have found something that works after such a long, painful stretch. If you have very dry, cracked or compromised skin, especially from health conditions or harsh weather, this is absolutely worth trying.

Nursem has earned a loyal customer in me.

16 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Mrs Boyd,

Thank you so much for sharing such a lovely review about our Skin Fix.

We’re really sorry to hear how tough things have been with your skin, particularly alongside your autoimmune condition.

At the same time, we are absolutely delighted that your sister recommended our Caring Skin Fix to you, and that this has made such a huge difference to your skin!

Thanks again for your kind words, and for choosing Nursem!

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Nursem hand cream

Nursem hand cream is great, a little goes a long way and it works. I love the fact that for every item sold they donate a batch of products to a health. worker

11 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Karen,

Thank you so much for writing us a review!

We’re really pleased to hear you’re enjoying the hand cream and finding it effective for your hands.

Thank you for your kind words about our Nursem Promise mission to provide hand care to healthcare professionals!

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Love these products

Love these products. After working in the NHS for over 25 years, my hands were scaly and cracked. Within two days my hands were in perfect condition. You must get this product if you love yourself.

9 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Sally,

Thank you so much for sharing your review.

We’re absolutely delighted to hear you’ve seen such a quick improvement and that the products have made such a difference for your hands, especially as a healthcare professional!

It means a great deal to know they’re supporting your skin again, and thank you for choosing Nursem!

Warmest wishes,
Cima x

Classificada 5 em 5 estrelas

Great product and speedy delivery

Great product and speedy delivery

8 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Hi Lucy,

Thank you very much for your review Lucy, we are pleased you are happy with the delivery speed and the quality of our products.

Best wishes,
Cima x

Classificada 5 em 5 estrelas

I love Nursem products

I love Nursem products, I've bought lots from myself and for friends as gifts. Such a lovely company, highly recommend x

2 de abril de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Thank you so much Jemma for your lovely review! It's so great to hear you share the Nursem love too. Thank you, Antonia xx

Classificada 5 em 5 estrelas

Nursem is the best hand cream IMO

Nursem is the best hand cream IMO. I have tried many others but this is the one I have come back to again!
Particularly in Winter my hands suffer from soreness and dryness and they are much better with Nursem AND it works quickly!
I have now ordered the Skin Fix as it’s got to be good!!!

27 de março de 2026
Opinião espontânea
logótipo da Nursem

Resposta da Nursem

Thank you so much Angela for your wonderful feedback. That's so lovely to hear!
Wishing you very happy and soft hands
Antonia xx

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