Nutricity Opiniões 6

I ordered 2 items on May 8th and only received a delivery today. When I opened the package, it is wrong. I contacted them through their website to let them know the what I received was not what I ordered. I was offered, a choice between a refund for the missing item or they would send the missing item. I chose to have the missing item sent. Very soon after, I received a notice stating that my refund had been processed. When I inquired about it, they stated that I had changed my mind. Not once did I ask for a refund. They advised it was the same thing, if I just reordered. I mentioned that I would be paying for shipping. Now they want to send me a coupon for a shipping discount. I give up, they screwed up and I feel they should just fix it by sending me the product I ordered. BTW, the product ships from the States so not actually Canadian. I give up. Will purchase elsewhere in future.

Took a lot of time then it said before I confirm the order!!

I did not receive my package yet been 3 weeks.
It was an approximately $ 100 dollar.
Been trying to reach them by email and by phone but they won’t reply or answer the phone.
This is call theft in my opinion,
If Nutricity does not want to deliver or can not deliver at least they should refund the customers.
If I do not hear from them I will file a complaint to the business bureau.

Fraudulent company. Stole my money. Didn't deliver my product. Won't respond to any email.

I believe this is a fraudulent store. They charged my credit card, no order confirmation, no delivery notice, no delivery. No reply to email messages, and no phone number to call. Seems to be another version of nutricity.com.au, which has been reported by others as a scam. I'm reporting them to Shopify, if you had the same experience you can too, at Shopify > Legal > Report a merchant.