nutricity.com.au Opiniões 162

TrustScore: 2.5 em 5

2,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

A week after making an order and not getting any updates, l haven't received any response to already three messages l have sent. On the date of purchase (7 May) l received an invoice saying that on 19... Ver mais

Classificada 1 em 5 estrelas

I placed an order (#S02687) on March 27, and it was supposed to arrive in 8 days. However, the tracking has been stuck at the same stage since March 26th. I have contacted support multiple times, but... Ver mais

Classificada 1 em 5 estrelas

Not an Australian based site despite the .au on website! I was suss as there prices were incredibly high compared to other sites, but it said the item I wanted was in stock so thought would try. Unfor... Ver mais

Classificada 5 em 5 estrelas

I ordered some Melatonin for my family from Nutricity and they arrived safe and sound and in perfect condition. I waited about 5 weeks for them to arrive, but they arrived. Will use this website... Ver mais


Informações de contacto

2,3

Mau

TrustScore: 2.5 em 5

162 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 13% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Melatonin

Received my order although it took longer than we expected glad to have it now thanks

29 de abril de 2025
Classificada 1 em 5 estrelas

DONT TRUST THIS ONLINE SHOP!!!

DONT TRUST THIS SHOP!
I ordered some probiotics for $182.31 24 days ago. The money was taken from my account and i did not get a tracking number or even a email showing the purchase. After numerous emails which they took 2 days every time to get a response as there is no phone number to call they claimed they finally send it. This was a lie. Then after over 3 weeks they saying they recalled the parcel and issued a full refund and I still have no money and no probiotics. I've had to now go through my bank to chase up the refund which will take between 21 and 45 days according to my bank.
WHAT A NIGHTMARE! DONT BUY FROM THEM LOOK AT HOW MANY BAD REVIEWS THEY HAVE! I WISH I SEEN THE REVIEWS BEFORE I BOUGHT FROM THEM!

21 de março de 2025
Opinião espontânea
logótipo da nutricity.com.au

Resposta da nutricity.com.au

We’re sorry to hear about your experience. Please note that no email address was provided with your order, so tracking and updates could not be sent. Your order was shipped on 11 April, but on 15 April you informed us you had raised a dispute with your bank. As per policy, we requested our courier partner to mark the shipment for "Return to Origin".
Thank you!

Classificada 1 em 5 estrelas

It works out $13 for 1 bar that’s so…

It works out $13 for 1 bar that’s so expensive!! I thought I’d get more

12 de janeiro de 2025
logótipo da nutricity.com.au

Resposta da nutricity.com.au

Dear Sir,
You reached out to us on chat for this concern and a partial refund of $50 was issued on 3rd February for the particular product in question.

If possible, we kindly ask you to consider updating your review. While negative experiences are often shared, positive feedback is just as important and truly appreciated. Your updated review would mean a lot to us.

Warm regards,
Nutricity.com.au Support Team

Classificada 1 em 5 estrelas

Scam Company

Didn't even receive a tracking number for customer service, complete scam company.
Paid for supplements and they dont send.

8 de janeiro de 2025
Classificada 1 em 5 estrelas

Likely scam

Likely scam! Received an email a few hours after placing and paying for an order asking for a copy of my bank statement for verification!!!! Have lodged a dispute with my bank and requested the charge be reversed, they informed me the request for a copy of my statement is unheard of.

13 de janeiro de 2025
Opinião espontânea
logótipo da nutricity.com.au

Resposta da nutricity.com.au

Dear Customer,

We understand your concern and would like to clarify the situation.

Your order was flagged as high risk of dispute by our payment processor, Stripe, based on transaction patterns. To verify the purchase and protect both parties from unauthorized transactions, we requested only the portion of your bank statement showing our transaction. This is to match the unique verification code embedded in each payment, not your full statement.

Please note, raising unnecessary disputes can impact your profile across platforms like Shopify, PayPal, and Stripe, as they share such records to maintain platform integrity.

We regret any inconvenience and are always happy to clarify security measures for peace of mind.

Kind regards,
Nutricity.com.au Support Team

Classificada 1 em 5 estrelas

Scam Alert

Scam Alert
When you order from this site, no product will ever show up

You will get the runaround when trying to contact them

Order from a reputable source like Amazon, this is a scam site!!!!

27 de dezembro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Give a Miss

This is not a company based in Australia, despite the "com.au" in the name. Seems it is based in India and goods are being shipped from USA. Email links to tracking of shipment do not work, I eventually found the carrier and now after 2 weeks find my shipment is still bouncing around the US.

20 de novembro de 2024

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