The NWH Group Opiniões 

503
TrustScore: 5 em 5

4,8

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The NWH Group have been really helpful supporting us with our bicycle reuse projects, going the extra mile and being very accommodating to our changing circumstances, We've never had any issues with w... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Absolutely fantastic service. Fast turnaround for initial skip and hassle free for exchanges. My designated account manager Holly is amazing. Communication is on point and everything is so quick and e... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviço de gestão de resíduos
  2. Fornecedor de agregados
  3. Fornecedor de betão
  4. Recolha de lixo
  5. Centro de reciclagem
  6. Fornecedor de areia e cascalho

Escrito pela empresa

Serving the whole of Scotland and Northeast England from ten sites, The NWH Group is committed to creating a sustainable future by improving the social, economic, and environmental wellbeing of its communities. The progressive, second-generation family business provides waste management services to the industrial, commercial and construction industries. Collecting waste with its fleet of trade refuse, skip, tipper, grab and walking floor articulated vehicles, it transports materials to its own recycling facilities where they are transformed into high value products such as cardboard, paper, washed sands, biomass for energy and animal bedding.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

503 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(503)

55 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pleased new customer

Very helpful and prompt service from Rachel!

10 de junho de 2026
Opinião espontânea
logótipo da The NWH Group

Resposta da The NWH Group

Hi Edward, thank you for your kind feedback.
We’ll be sure to pass your comments on to Rachel.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Professional and accommodating

The NWH Group have been really helpful supporting us with our bicycle reuse projects, going the extra mile and being very accommodating to our changing circumstances, We've never had any issues with waste collection or when dropping off waste at their site. Siobhan has always been very helpful and kept us right.

10 de junho de 2026
Opinião espontânea
logótipo da The NWH Group

Resposta da The NWH Group

Hi George, thank you for your wonderful feedback. We’re delighted to hear that our team has been able to support your bicycle reuse projects and adapt to your changing requirements.

We’ll be sure to pass your kind comments on to Siobhan.

Thank you for choosing us, and we look forward to continuing to support your projects in the future.

NWH Group

Classificada 5 em 5 estrelas

Absolutely fantastic service

Absolutely fantastic service. Fast turnaround for initial skip and hassle free for exchanges. My designated account manager Holly is amazing. Communication is on point and everything is so quick and easy. Drivers are also fantastic; would highly recommend.

14 de maio de 2026
Opinião espontânea
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Resposta da The NWH Group

Hi Terri, thank you for your fantastic feedback. We’re delighted to hear you’ve had such a positive experience with our service, from the quick turnaround times to the hassle-free exchanges.
We’ll be sure to pass your kind comments on to Hollie and we also appreciate your kind words towards our drivers.
Thank you
The NWH Group

Classificada 5 em 5 estrelas

efficient service- I received a quote…

efficient service- I received a quote within minutes after enquiring.

17 de abril de 2026
Opinião espontânea
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Resposta da The NWH Group

Hi Romina, thank you so much for your positive review. We know how important it is to get a quick response when you require a service so we are really pleased we could help you.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Remarkable customer service

Today is Good Friday, a public holiday. My wife just called NWH to ask whether they are collecting. We got straight through to a very helpful and polite customer service rep, who was able to confirm not only that NWH are operating today, but the exact time they'd called at her dental practice and precisely what items had been uplifted. Remarkable service!

3 de abril de 2026
Opinião espontânea
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Resposta da The NWH Group

Hi Gordon, thank you so much for your kind words, especially on a bank holiday! We know how important reliable service is so it’s fantastic to hear our team could provide clear, detailed information when you needed it.
We’ll be sure to pass your lovely feedback on to our customer service team.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Struggling to get a 40 yard skip from…

Struggling to get a 40 yard skip from our supplier, Rang NHW spoke to Rachel opened account and skip was on site next day. :)

4 de março de 2026
Opinião espontânea
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Resposta da The NWH Group

Hi Barry, Thank you for the great feedback! We know how frustrating it can be trying to source things at short notice, so we're really glad Rachel and the team were able to help.
Kind regards
NWH Group

Classificada 5 em 5 estrelas

A new customer is impressed

As a new customer to NHW we have had a superb experience, with excellent knowledge and communication throughout the contract from Rachel Morrison

25 de fevereiro de 2026
Opinião espontânea
logótipo da The NWH Group

Resposta da The NWH Group

Hi Kris, thank you so much for your kind feedback and for choosing NHW. We are delighted to hear you’ve had such a superb experience.
We will be sure to pass your lovely comments on to Rachel.
Kind regards
NWH Group

Classificada 4 em 5 estrelas

After signing up with Great Western…

After signing up with Great Western Recycling in December we received lots of conflicting dates and days for collection as well as the incorrect fortnightly cycle. After much frustration I contacted NWH directly and have now at last been given the correct dates and schedule. Organ Grinder & Monkey spring to mind!

25 de fevereiro de 2026
Opinião espontânea
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Resposta da The NWH Group

Thank you for your feedback! We are really pleased to hear that the correct collection dates and schedule have now been confirmed and everything is running as it should.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Considerate driving.

I would like to pass on my thanks to the driver who was on Pomathon Road, Penicuik recently. He showed much consideration when driving and slowed down when vehicles were approaching on twists and bends. As an elderly driver I found this to be very polite and considerate. 😃😃

3 de fevereiro de 2026
Opinião espontânea
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Resposta da The NWH Group

Hi Jane, thank you very much for your kind message. We are pleased to hear our driver showed such care and consideration, and your comments will be shared with the team. Feedback like this is greatly appreciated.

Kind regards
NWH Group

Classificada 1 em 5 estrelas

Sadly employs at least one shocking driver

The majority of your drivers are perfectly reasonable and competent professionals but the driver of your skip lorry reg T24 NWH who was driving along ferry road this morning his an absolute menace on the road. Doesn’t give way to the right at roundabouts and forces other road users, myself included to break while he uses is entirely huge lorry that’s surrounded in steel or cast iron “protectors” aka ram shields to bully his way through traffic knowing fine well that more vulnerable road users don’t stand a chance but to take evasive action so he can come through. PS the tires on the rear of that thing looked like the tread at the rear is away, may want to check on those (as well as asking your driver if he’s aware of the Highway Code)

6 de fevereiro de 2026
Opinião espontânea
logótipo da The NWH Group

Resposta da The NWH Group

Morning Andy, thank you for taking the time to provide this feedback.
We are pleased to hear your positive comments about the majority of our drivers, but we are concerned by the issues you’ve raised regarding this particular incident.

We take road safety extremely seriously. The behaviour you have described does not reflect our company standards or expectations, and we will be carrying out a full investigation into the matter.
We appreciate members of the public raising concerns so they can be addressed promptly.

Kind regards
NWH Group

Classificada 4 em 5 estrelas

Our account manager Siobhan in…

Our account manager Siobhan in Edinburgh has been exceptional in servicing our new account. Her response time is great and the resolution of teething problems has been excellent. Highly professional.

27 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent Trusted Supplier

NWH Group have always been very helpful with all our project needs, specifically Siobhan Gajree who always goes the extra mile to deliver excellent customer service. We have found them to be competitive and flexible which suits our varied projects and will continue to work with them in the future without hesitation.

4 de novembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Easy to deal with, helpful and friendly

Rachel was absolutely outstanding. Her customer service was fantastic right from the word go. Communications all positive and the process very easy. Looking forward to a lasting relationship with NWH moving forward.

31 de outubro de 2025
Opinião espontânea
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Resposta da The NWH Group

Thank you for the great feedback Coral. Rachel will be thrilled to hear this, and we’re so pleased the process was smooth and positive. We look forward to a long and successful relationship with you.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Definitely Recommend

We changed our supplier after nightmare previous suppliers. Barry called into our new office on the off chance and I am pleased he did!! Account set up easily and Victoria and the girls in the office are fab to deal with!! Special shout out to Siobhan (apologies if the name is spelt wrong) who sorted me a 12 yrd skip out at 20 past 4 on a Friday to be delivered the next morning. Superstar!!

5 de setembro de 2025
Opinião espontânea
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Resposta da The NWH Group

Thank you for such a great review Claire. We are really glad Barry, Siobhan and the team were so helpful. We really appreciate your trust and look forward to working with you going forward.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Shaunni sorted the job out!

We had a couple of jobs up in Scotland, one just outside of Edinburgh, and another in Loch Lomond. Shaunni facilitated absolutely everything we needed, we had rough access across both sites, everything was on time, we were kept up to date constantly and any amendments that were needed Shaunni sorted for us. Honestly, top job, I couldn’t recommend enough!

7 de julho de 2025
Opinião espontânea
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Resposta da The NWH Group

Thank you so much for this fantastic feedback Damian. We are delighted to hear how smoothly everything ran across both sites, despite the challenging access.
We truly appreciate the recommendation and kind words regarding Shaunni and look forward to working with you again.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Not used often, but great experience when we do

Not often we use NWH, but whenever we do Shaunni Kingwell is incredibly helpful, very attentive, efficient and goes the extra mile to make sure the service requested is fulfilled in a timely manner. Will continue to use when the opportunity arises.

20 de outubro de 2025
Opinião espontânea
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Resposta da The NWH Group

Thank you for taking the time to share this feedback Sam. We are really pleased to hear about your positive experience with Shaunni, she consistently goes above and beyond, and your comments reflect that perfectly.
We appreciate your continued trust and look forward to supporting you again when needed.

Kind regards
NWH Group

Classificada 5 em 5 estrelas

Buying Manager

Just started using the NWH Group as a site waste disposal company on one of our new Edinburgh projects and thought I would let you all know that from the start of my first conversation with Amanda Knox and the Edinburgh Team, they have been faultless in covering all our waste disposal requirements on this project.

Tam Chappell, Sharkey

20 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

We have been using NWH on our project in Cockenzie.…

We have been using NWH on our project in East Lothian since Nov 24. The service all round has been excellent and their online portal has been a great asset for our sustainability and compliance reporting. All the required information in one handy place. Shaunni has been our contact for the last 6-months or so and has been fantastic to deal with. All requests and queries are handled quickly and effectively.

17 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Great service!

We have used NWH for some time now and Amanda is always very helpfull and responsive to any skips required or changed over. Great service.

15 de outubro de 2025
Opinião espontânea

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