I ordered a necklace for my daughter for Christmas in honor of her being a new mom of twins. I accidentally ordered two, but before I could get the second one returned, I lost my own son at 32. When I... Ver mais
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Leia as opiniões dos outros
NECKLACE is lovely both my kids names on and spelt correct and you can read them no problem, Customer Service very good and repson back right away. Item came on time. I onky wish the necklace was litt... Ver mais
Truly awful customer service!! Good luck reaching someone via email and if you do don’t expect a helpful outcome. Wouldn’t recommend buying from this company and I truly regret buying a $500 custom ne... Ver mais
A empresa respondeu
Bought the paperclip bracelet in silver with 3 names engraved. Very disappointed that the names on the bracelet are not at all visible like the pictures show. I would not purchase again. Wow. G... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.
Informações de contacto
Estados Unidos da América
- support@oakandluna.com
- oakandluna.com
4,4
Excelente
11 mil opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Elegant jewelry
Fast delivery and the piece is absolutely stunning. Looks elegant with anything you wear.
1 de abril de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Oak and Luna is High Standard!
Oak and Luna is a great company. I have ordered a few pieces already from them and I have been satisfied with every single piece.
Their product is of high standard and they do not disappoint. Highly recommended.
31 de março de 2026
Resposta da Oak & Luna
We're happy to hear that you're satisfied with the high standard of our pieces. We appreciate your continued support and are grateful for your recommendation!
The jewelry is beautiful
The jewelry is beautiful, I’ve purchased many pieces & have been in luv with everyone of them! Well made & I get compliments on all my pieces of jewelry when I wear them!❤️❤️❤️
10 de dezembro de 2025
Resposta da Oak & Luna
We're happy to hear that you find our jewelry beautiful and well-made. It's wonderful that you receive compliments when wearing our pieces. Thank you for your positive feedback!
Convenience of ordering with added…
Convenience of ordering with added benifit of personalization.
30 de março de 2026
Their jewelry is fabulous well priced…
Their jewelry is fabulous well priced love to mix it up , styles very fashion forward. Well made love the brand
30 de março de 2026
Resposta da Oak & Luna
We're happy to hear that you love our well-priced jewelry and fashion-forward styles. We appreciate you sharing your positive experience with our brand!
So excited to purchase
So excited to purchase my next beautiful necklace from Oak and Luna. This will be my seventh piece to add to my Oak and Luna collection. So happy!
30 de março de 2026
Resposta da Oak & Luna
We're so happy to hear about your growing collection! It's wonderful that you're excited about your next necklace. Thank you for your continued support; we appreciate it!
Great company & products!
Oak & Luna exceeded my expectations in every way! The necklace is stunning and the quality better than I imagined. I’ll be making loads of future purchases and recommending this business to friends & family. 11/10!
1 de janeiro de 2026
Resposta da Oak & Luna
We're happy to hear that you love the necklace and its quality! Thank you for your high recommendation; we appreciate your support and look forward to serving you again.
Great pieces and excellent service
Great pieces and excellent service! I love this company and all of their products!
29 de março de 2026
Customer service was friendly and very…
Customer service was friendly and very helpful. The product is amazing and just like it looks online.
29 de março de 2026
Quality products
Quality products, easy to order and customize. Shipping was fast. Will definitely order again from Oak & Luna in future and recommend to others. Very happy with product and overall experience.
29 de março de 2026
Resposta da Oak & Luna
We're happy to hear that you found our products to be of high quality and easy to customize! It's great to know you were pleased with the fast shipping. Thanks for recommending us!
Initial necklaces
I have ordered 3 necklaces and am quite happy with the quality although the engraving of the initials could be more prominent. Jewelry is packaged in a nice box.
12 de março de 2026
Resposta da Oak & Luna
We're happy you're pleased with the necklace quality and the packaging. We appreciate your feedback regarding the engraving; we'll explore improvements.
Very fast service
Very fast service! Great customer support mainly which is my favorite thing about them! Wonderful jewelry that lasts very long. You don’t have to take it off. I never take my necklaces off and I have very sensitive skin so never have I ever not had to take my jewelry off especially during shower or sleep
28 de março de 2026
Resposta da Oak & Luna
We're glad you enjoyed your experience! It's great to hear our customer support and durable jewelry met your needs, especially with your sensitive skin. Thank you for your positive feedback!
Rusts Fast
Not gold. Blemished in one month, gold doesn’t rust like this. Don’t buy from them.
28 de março de 2026
Opinião espontânea
Resposta da Oak & Luna
Dear Garrett,
I hope you’re doing well.
I just wanted to gently follow up regarding your concern, as we haven’t yet received a response to our previous request for additional information.
I’d truly love to help look into this further and coordinate a solution for you, but I’ll need a bit more information so I can locate your order and assist you properly.
Whenever you have a moment, could you please share any details such as the order ID, the name used for the purchase, or the email address associated with the order?
As soon as I have that, I’ll personally take care of everything and make sure we move forward as quickly as possible.
I’m here for you and ready to help, so please feel free to reply whenever it’s convenient for you.
Sincerely,
This was my third order in 5 years and…
This was my third order in 5 years and it’s still the best option for myself and as a gift also! I’m thrilled with how perfect this is it.
28 de março de 2026
Oak and Luna has everything you want…
Oak and Luna has everything you want and need to level up your accessories game! I love their initial necklaces- you can personalize it to add your loved ones names, add some sparkly diamonds/birth stones and it’s just so beautiful! Customer service is beyond amazing and helpful!
28 de março de 2026
Company is quick to respond to…
Company is quick to respond to questions and the jewelry is great quality!
26 de março de 2026
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