Oak & Luna Opiniões 10 529

TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered a necklace for my daughter for Christmas in honor of her being a new mom of twins. I accidentally ordered two, but before I could get the second one returned, I lost my own son at 32. When I... Ver mais

Classificada 5 em 5 estrelas

NECKLACE is lovely both my kids names on and spelt correct and you can read them no problem, Customer Service very good and repson back right away. Item came on time. I onky wish the necklace was litt... Ver mais

Classificada 1 em 5 estrelas

Truly awful customer service!! Good luck reaching someone via email and if you do don’t expect a helpful outcome. Wouldn’t recommend buying from this company and I truly regret buying a $500 custom ne... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought the paperclip bracelet in silver with 3 names engraved. Very disappointed that the names on the bracelet are not at all visible like the pictures show. I would not purchase again. Wow. G... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Compras e moda

Escrito pela empresa

Your destination for custom and fashion jewelry. Explore Oak & Luna for bracelets, necklaces, rings and more. Everyday beautiful.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

11 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Perfect On-line Order Experience

This was a complex and expensive order and my first with Oak&Luna. They handled the details with great care and no mistakes or surprises. Communications were excellent in speed and detail. They made everything less stressful.

6 de abril de 2026
Classificada 5 em 5 estrelas

This is about piece number 9 for me…

This is about piece number 9 for me from Oak and Luna, I adore every single item. My bracelets and anklet I wear 24/7 no issues what so ever ! My necklaces I change out often but never a problem with tarnishing. I love oak and Luna so much ! I will always recommend !!!

1 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you adore your Oak and Luna pieces! It's wonderful that you've had such a positive experience with our bracelets, anklets, and necklaces. Thank you for your recommendation!

Classificada 5 em 5 estrelas

Perfect

The item was perfectly crafted with great quality. The necklace was a little shorter when on, and so I ordered the extender which came quickly and with no trouble. An excellent gift for a new mom! ❤️

5 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that the item was perfectly crafted and of great quality! We appreciate your feedback and are glad the extender worked out well for you. Thank you!

Classificada 5 em 5 estrelas

Best customer service and beautiful…

Best customer service and beautiful jewelry. Will absolutely be purchasing other pieces

3 de abril de 2026
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Resposta da Oak & Luna

We are happy to hear that you enjoyed our jewelry and customer service! We appreciate you and look forward to your future purchases.

Classificada 5 em 5 estrelas

The jewelry is great quality and…

The jewelry is great quality and sturdy. Very pretty and I get a lot of compliments. Service was great. There was a delay in shipping but customer service took care of us and we were very satisfied!

26 de dezembro de 2025
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Resposta da Oak & Luna

We're happy to hear that you find our jewelry great and sturdy! We appreciate your compliments and are glad our service resolved the shipping delay to your satisfaction. Thanks for your feedback!

Classificada 5 em 5 estrelas

Absolutely love all my pieces from Oak…

Absolutely love of all my pieces from Oak and Luna. They are unique and timeless.

3 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you love your unique and timeless pieces. Thank you for your wonderful feedback; it means so much to us!

Classificada 5 em 5 estrelas

Delicate and beautiful

I had no problems at all, I ordered the necklace which is beautiful and it was delivered in less than 2 weeks.

4 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you find the necklace beautiful and that you had a positive experience with our delivery time. Thank you for your feedback.

Classificada 2 em 5 estrelas

The bracelet was beautiful but the main…

The bracelet was beautiful but the main charm wasn't in place properly so it fell off immediately. I looked at the hook and it was completely open. I only wore it for a couple hours the other day and didn't do anything extensive with my arm and it didn't get caught on anything.

3 de abril de 2026
Opinião espontânea
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Resposta da Oak & Luna

Hi Kelly,

Thank you again for sharing your feedback with us.

We wanted to follow up as we haven’t received a response yet to our request for a few additional details. We’d truly love to look into this for you and make things right as quickly as possible.

If you’re able to provide a bit more information about your order, we’ll be more than happy to review everything and assist you further right away.

We’re here for you and ready to help, so please feel free to get back to us anytime.

Kind regards,
Kyrene

Classificada 5 em 5 estrelas

Beautiful luxury worthy jewelry for all…

Beautiful luxury worthy jewelry for all occasions with affordable price points for all to enjoy. Compliments galore!!! Quality 💯! Order, fast and easy! Delivery service…outstanding.

*Add a 🎀 charm to your collection. Classy, elegant, with sophistication. (I purchased from another company and have purchased a few to style in between your tag necklaces. #ribbons

4 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you find our jewelry beautiful, luxurious, and affordable for every occasion! We appreciate your compliments on the quality, easy ordering process, and outstanding delivery service. Thank you for adding a 🎀 charm to your collection and for your positive feedback!

Classificada 5 em 5 estrelas

Overall thoroughly pleased with my…

Overall thoroughly pleased with my purchase, customer service and how fast I received my necklace. It was to arrive on the 10th but arrived today the 3rd. Before my birthday, the 21st

3 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you are thoroughly pleased with your necklace and our service! We appreciate your positive feedback and are glad it arrived early for your birthday.

Classificada 5 em 5 estrelas

The necklace that I ordered was the bubble up initial necklace -

The necklace that I ordered was absolutely beautiful! Much better than I imagined and great quality ….. It is now one of my favorite piece of jewelry!

3 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you find the necklace beautiful and of great quality! It's wonderful to know it has become one of your favorite pieces. Thank you for sharing!

Classificada 5 em 5 estrelas

I recently exchanged a piece with Oak &…

I recently exchanged a piece with Oak & Luna and had an amazing experience from start to finish. Their customer service was fantastic—super helpful, responsive, and made the whole process easy and stress-free. I ended up getting the North Star bracelet, and it is absolutely beautiful. The quality is great, and it feels really special to wear.

I’ve purchased several pieces from Oak & Luna over time, and I’ve consistently been impressed. They’ve definitely become one of my go-to jewelry brands, and I recommend them all the time!

3 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that you had an amazing experience with our customer service. It's great to know the exchange process was easy and stress-free for you, and that you love your North Star bracelet. Thank you for being a loyal customer and for your recommendation!

Classificada 5 em 5 estrelas

Personalized Paperclip Bracelet

The bracelet I ordered has by far exceeded my expectations. The pictures online do not do it justice. I will make this an addition to my daily life. The quality is amazing and flawless. The personalization is perfect on each link. Shipping was simple and arrived on time.

3 de abril de 2026
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Resposta da Oak & Luna

We're happy to hear that the bracelet exceeded your expectations! It's wonderful that you appreciate the quality and personalization, and that shipping was smooth. Thank you for your positive feedback!

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