Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Ver mais
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Ver mais
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Ver mais
Informações sobre a empresa
Escrito pela empresa
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Informações de contacto
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Aceitável
200 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Fantastic!!!
This company is the best! I ordered a pair of Prada sunglasses, which were incredibly cheap. The items were delivered the following day, as per their website promise.
They arrived in perfect condition and we're a joy to behold.I shall definitely be shopping from this website again.
22 de fevereiro de 2016
Opinião espontânea
Excellent in every way
Excellent price and customer service! Would definitely buy from OCO again in the future.
28 de janeiro de 2016
Opinião espontânea
Excellent service would definitely recommend
I ordered a pair of glasses and they came the next day well packaged. The glasses didn't fit but was able to return for a refund promptly and with no difficulties. Very organised and efficient seller with great quality products at very competitive price.
28 de janeiro de 2016
Opinião espontânea
Perfect manufacturing and quick shipping
No reason to look elsewhere to any other shop for you glasses.
26 de janeiro de 2016
Opinião espontânea
Excellent service
Excellent service, can't believe they arrived so quickly. The glasses are perfect, Thanks very much.
3 de janeiro de 2016
Opinião espontânea
Good customer service and product knowledge
Had concerns about the product which were answered quickly by customer service. There were some unforseen issues with delivery which were well handled. Product satisfactory as expected
30 de dezembro de 2015
Opinião espontânea
Excellent Service!
Ordered my glasses Thursday afternoon and received Sat morning...super quick delivery, superb glasses and great value for money. Will be going again!
21 de dezembro de 2015
Opinião espontânea
Great business
I was a little unsurebof buying glasses from a company o hadn't heard of online, but the customer service was great, the interpretation if my prescription was fine and the glasses were as expected. Really happy with the service. Delivery was recorded and I has the option to select a different day as I was going to be out-of the house.
20 de dezembro de 2015
Opinião espontânea
Great Product and super fast delivery
Bought my glasses from OCO on Monday evening and they arrived on Wednesday afternoon! Parcel was also tracked and I was given an hour window for delivery so knew when to expect them. When they arrived they were packaged really well and the glasses themselves were lovely. Very pleased I went with OCO rather than on the high street for nearly double the price. I would highly recommend this company.
18 de dezembro de 2015
Opinião espontânea
Service
Excellent and fast service. It's difficult to choose glasses online and I selected the wrong product.
18 de dezembro de 2015
Opinião espontânea
Great service
Received within 2 days after ordering during the weekend. Would definitely recommend.
17 de dezembro de 2015
Opinião espontânea
Amazing! Great Service! Great Price!
Ive been looking for a Specific pair of Tom Ford frames, only found abroad.
OCO had these in Stock, THE ONLY company in the UK AND they were such a great price (about 50% off RRP), I regret not buying more :(
Im still amazed about the next day delivery! Great communication and very easy to use.
I have found my new favourite!
6 de dezembro de 2015
Opinião espontânea
Excellent service
The delivery was fast and everything was perfect.
6 de dezembro de 2015
Opinião espontânea
Fantastic service a******
Excellent customer service ! I ordered my glasses on Monday morning and by Tuesday they arrived and I was throughly pleased
4 de dezembro de 2015
Opinião espontânea
Best service in a LONG time
1st time user of the site, and will definitely be using again. Spoke to a very helpful lady on the website chat and the glasses arrived the next day. Great service and the sunglasses are exactly what I wanted
4 de dezembro de 2015
Opinião espontânea
SUPERB!
Very friendly helpful and knowledgeable.
Will be using again for sure.
4 de dezembro de 2015
Opinião espontânea
Thank you Ocoglasses Staff
Helpful, courteous staff; great service, fabulous authentic goods.
3 de dezembro de 2015
Opinião espontânea
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.