The fact that I actually got answers from real people at Octopus rather than the usual damn email that states do not reply, which annoys me in the extreme. Octopus seem to actually deal directly with... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I changed from Yorkshire gas and power after a very bad experience with their meter installation, that didn't work from day one. After going to ombudsman I was allowed to change suppliers and chose o... Ver mais
Sharon, was fantastic, she made the process of switching increadibly easy. Sharon was informative, helpful and friendly. It's not often I say this these days, but the adverts are right. I will be usin... Ver mais
Quick to answer my phone call, efficient, informed, clear speaking and audible, kind, patient and reliable. Thank you for making managing our account with Octopus easy. I also appreciate the CO2e sav... Ver mais
Informações sobre a empresa
Escrito pela empresa
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informações de contacto
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Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Salish was a a very helpful advisor…
Salish was a a very helpful advisor helping me make the switch across to octopus
Girl/Lady on the phone was very helpful…
Girl/Lady on the phone was very helpful and professional. Answering all my queries clearly.
Simply my emails were acknowledged and…
Simply my emails were acknowledged and acted upon.
Very happy with the service
Very happy with the service
And most importantly monthly charges are reasonable
Faultless transition
Outstanding customer service from a…
Outstanding customer service from a well-informed and helpful team! Couldn't recommend them highly enough, a pleasure to deal with.
Its too early to judge anything else…
Its too early to judge anything else but I must say the signing up and the switch over went smoothly. Hope they keep it up. Just glad to be rid of Bionic they are a nightmare.
easy to change suppliers
Poderá usar IA para responderLer mais
Louis - Thank you
Louis, the guy who dealt with me, was excellent. He was professional, very knowledgeable, and had excellent communication skills. He will go far!

Resposta da Octopus Energy for Business

Resposta da Octopus Energy for Business
Good listener
Good listener, understood the issue and sorted out the solution. Very good personal, professional customer service

Resposta da Octopus Energy for Business
Very prompt and helpful service
Very prompt and helpful service. I changed my supplier to Octopus with minimum effort.

Resposta da Octopus Energy for Business
Very responsive to enquiries and great…
Very responsive to enquiries and great to be able to talk to a knowledgeable person on the phone without a long wait.

Resposta da Octopus Energy for Business
It is wonderful to talk to knowledgable…
It is wonderful to talk to knowledgable advisors in the UK who understand your business and are a real credit to your business. It makes my business better because it takes so much less of my time. Thank you Octopus.

Resposta da Octopus Energy for Business
Outstanding customer service
Outstanding customer service with very well-informed, friendly and professional advisor who helped me switch my landlord supply to Octopus with ease.

Resposta da Octopus Energy for Business
Can't fault Octopus
Can't fault Octopus for both my home account and the business account I manage

Resposta da Octopus Energy for Business
Octopus
Octopus, a dream to work with,clear,concise,it all works

Resposta da Octopus Energy for Business
Leah has been totally awesome in her…
Leah has been totally awesome in her continued support with the meter issue that we have.
Well done Leah

Resposta da Octopus Energy for Business
Allana was very helpful
Allana was very helpful and has excellent customer service skills.
I look forward to Octopus as my business energy supplier as I will save a lot of money compared to my existing suppliers.

Resposta da Octopus Energy for Business
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







