I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyon... Ver mais

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
First it was a pleasure to speak to someone without having to hold on for ages.The sales representative,Casey was friendly, precise and professional as she navigated me through the steps to swap my bu... Ver mais
I'm already a domestic customer and have just switched my business Energy to Octopus also. As always, they answer the phone, make the process easy and are on hand to help when needed as was the case w... Ver mais
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domest... Ver mais
Informações sobre a empresa
Escrito pela empresa
Business energy can be simple. Clear pricing, smart tariffs and outstanding service - you can find it all here.
Informações de contacto
Join the UK's business energy champions
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Adjin has been very helpful making the…
Adjin has been very helpful making the transition from my old suppliers to you stress free. Thank you Adjin for your great customer service! 👏
First it was a pleasure to speak to…
First it was a pleasure to speak to someone without having to hold on for ages.The sales representative,Casey was friendly, precise and professional as she navigated me through the steps to swap my business electricity account to Octopus Energy which I must say at a better rate. Well done Octopus and Casey.
Brandon was a great help
Brandon was a great help, very patient given the technology was causing issues.
Very patient and help and sorted the issue.
I've had lots of positive experience…
I've had lots of positive experience with Octopus and this latest query was sorted out without hassle.
Great Service over the phone
Great Service over the phone! Super clear and informative helped switch over from the headache which is SSE! Member of staff had my new account and everything sorted in no time! 10 out of 10!
Fantastic help
Fantastic help, even waited for me on the phone while I served customers !
Very helpful customer service and quick…
Very helpful customer service and quick to answer too. Thank you.
Wonderful service from Armand
Wonderful service from Armand! The first time I've rung as a customer (as opposed to an aspiring customer) and the experience couldn't have been more different from the former supplier! She was extremely helpful and even rang me back when I was unable to locate some numbers required. Thank you!
TheThe sales advisor was absolutely fantastic. Friendly and hugely knowledgeable. sales advisor was absolutely…
The sales advisor was absolutely fantastic. Friendly and hugely knowledgeable.
So easy to contact by telephone and…
So easy to contact by telephone and discuss the matters I wanted to raise. All very quick and helpful. Really a good experience especially in these cold, technical times.
Excellent customer service
Excellent customer service
Well explained and welcoming
Vanessa was polite understanding and patient
WELL DONE JOSH
WELL DONE JOSH, SORTED EVERYTHING OUT FOR ME, VERY PATIENT AND EXPLAINED EVERYTHING.
RECEIVED EMAILS IMMEDIATELY AND GOT THROUGH TO OCTOPUS WITHIN MINUTES.
EXCELLENT CUSTOMER SERVICE!
A tricky question was answered
I spoke to Jak today to move our…
I spoke to Jak today to move our business energy supply over to Octopus. These calls are normally a chore but Jak was exceedingly helpful, friendly and professional throughout. He went above and beyond to help me with a query I'd raised a few times previously but gotten nowhere with and directed me to a third-party I'd need to speak with to resolve.
Steven
Mev on customer services was excellent and sorted my problem fast and efficiently, and wasn’t giving up till she had…. 10/10
Great Service at Octopus
Liv was so helpful in getting me to change over suppliers to business octopus. She answered every question and came out with a much better tariff than my current provider and as I already had a domestic supply with Octopus I got a nice bonus thrown in so am very happy to be with a good company.
Fast connection to customer services
Fast connection to customer services. I only waited a few minutes on the phone before Sunil answered. Sunil was very polite, helpful and patient.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.








