The Second Session with Caroline was just as informative and reassuring as the introductory Session. We spoke about setting realistic goals based on Data that I provided about my finances which provid... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Multiple changes required. The finance plan should consider everyone bringing in household income: some people want to manage their money independently but we manage ours together - why can't we pl... Ver mais
A empresa respondeu
I recently used Octopus Money to sort out my mortgage and would highly recommend. Puja was great from start to finish - knowledgeable, responsive, and made what can be a stressful process feel v manag... Ver mais
Having Caroline as my coach these past few years really helped me focus my spending towards fulfilling my goal of buying my first house. She's supported me with very useful information and given me... Ver mais
Informações sobre a empresa
Sobre Octopus Money
Escrito pela empresa
Through a combination of real, friendly people and really clever technology, we help you see where you stand today and build the plan for whatever you’re dreaming of.
First things first. Meet for a chat, discuss your goals and money questions and see how Octopus Money can help.
|
|
- Talk to a real person – Ditch the robots – get personalised help from a human
- See your future – explore different scenarios with our powerful planning technology
- Step-by-step plan – we'll make it easy for you to improve your financial future
- Take action – easily set up your ISA and retirement account, with a custom portfolio, managed by our experts.
Join 71% of Octopus Money customers who feel more on track for the financial future they want.
Informações de contacto
33 Holborn, EC1N 2HT, London, Reino Unido
- support@octopusmoney.com
- octopusmoney.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The flexibility given within the tool…
The flexibility given within the tool to adjust future changes/goals is amazing. Most calculators I had used online is very rigid and provide details based on my current status only. This enables me to put in some of my future goals/changes and thus see how my finances are impacted. One improvement I would like to see is if there is a possibility to see what is needed to achieve the future goal. Say, if I have a target annual pension, can the tool provide details of how much should I contribute towards to achieve this goal?

Resposta da Octopus Money
Change of name - Support from Bery
Very was highly efficient and her actions were effective. Her friendly and supportive approach was much appreciated, enabling my change of name to be carried out without issue.
I recommend Octopus Money.
Helpful advice
My advisor gave me practical helpful advice and resources that allows me to plan for the future and take control of my finances.
Excellent response time and customer…
Excellent response time and customer service from Omar R in respect of a stocks and shares ISA question.
Very pleasant, professional and helpful.
Bery Sharif was very helpful and realised the service I was offered initially wasn't the most suitable so immediately arranged for a different contact for my circumstances - very pleasant, professional and helpful.
Brilliant Mortgage Advisor
As a long outstanding octopus energy customer, I was really keen and excited to use their financial services, and I am pleased to say that they did not disappoint.
Owen who is a Mortgage Advisor has been incredibly supportive and helpful throughout the past few months as we work our way through sale and purchase.
We have even had to change our purchase property and his support has been unwavering ensuring that we obtain the best deal possible.
I would absolutely recommend Octopus financial financial services and would like to thank Owen for his hard work in helping us.
Cash ISA deposit
I deposited some money in my Cash ISA and Omar contacted me to check if I wanted to have it registered to the 24/25 tax year while it wasn’t a requirement for me he was thoroughly professional and a pleasure to communicate with.
Excellent first call
Excellent first call with a really pleasant financial coach. I am looking forward to getting my financial house in order with her support.
1st tailored session
Sharon explained everything clearly and in a very pleasant manner. The demonstration on how to use the plan was easy to understand. I already feel more focused on my goals and what I want to achieve.
Clear and helpful
Excellent service
Excellent service, Sharon explained everything clearly and detailed. Excited for our next session.
Simplifies stock ISA management with respectful adviser/coach meetings that want you to achieve your financial goals.
I originally joined an OpenMoney Stocks ISA which is acquired by Octopus Money. I previously tried actively managing stocks but found it too stressful and often counter-productive, so I chose an option where it was controlled by experts.
It's been a few years since the Octopus Money transition. The management costs are still low. The site has improved and now provides more information than before on my ISA and the plan its under, while still being a site that's easy to understand and navigate
They recently offered to transfer to having a Coach/Adviser (original OpenMoney customers weren't transferred to this) which I accepted and have had 2 meetings. The adviser was warm and understanding of my personal situation. They asked what I wanted out of savings in the short and long term, and created a plan to reassure me that was possible. It felt like they listened and didn't try to fit my situation into a pre-defined form. It was helpful and I feel more secure with my savings plan generally.
My savings are relatively small but I didn't feel belittled for not being a high-earner. They seemed to be realistic in saying: "here's how we can get from where you are now, to where you want to be while taking into account the lifestyle and priorities you want while getting there". I have had previous financial advice from other places that made me feel like I was wasting their time (or worse, my life) by having lower earnings, modest goals, and not wanting to sacrifice everything else for some arbitrary savings number. Instead, this seemed a lot more realistic on what I could actually do and that it would be worthwhile to meet my aims.
I also appreciated how they showed care and respect by asking at the start of each meeting whether the scheduled end-time was a strict end for me (i.e. if I was busy afterwards) or if it could go overtime if required. I wasn't busy afterwards in either meeting but we only went overtime in the first one (by 5-10 minutes) but not the second. In both cases, I felt like they used the time well and checked throughout that I understood what they were saying and it fit with my goals. It felt like they only went overtime when it was required to make sure the information was correct, but that they would have strictly stuck to the time if I needed them to.
Kathryn was so good!
Kathryn was so good. Explained everything well, covered all the options, and genuinely understood the direction I was hoping to go in.
Effective support
Bery took a keen interest in a difficulty I am having with signing into the account.
Highly Recommend - Don’t Go Anywhere Else
Do not go anywhere else!!! Had a wonderful experience from start to finish with Caroline Biebuyck. Very patient with me and explained every single step. Very knowledgeable and exceptionally helpful.
Caroline walked me through every single step to get my finances in better order, understanding my own pension pot and how to save better for the future.
The time that Caroline put into the plan was most appreciated and definitely helped put the long term plan into better perspective.
I am now just holding shortly before potentially going forward with a SIPP but am continuing to see Caroline for catch up during the year.
Caroline is a highly professional individual and a credit to her profession and the company. I would highly recommend both.
Extremely attentive service, and efficient consistent communication
Extremely attentive service, and efficient consistent communication.
My direct debit was not due to be received by the end of the tax year, so the team that were working on a Saturday provided me with simple comprehensive solutions.
Excellent Service
My Octopus Money Planner, S., has been such a fantastic support and very patient with my timeline and plan changes. Kudos to her for creating such a personalised detailed plan for me, and Octopus Money for their excellent service in general.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







