Been with Odyssey for what seems forever now. Just recently had new phones and a leased line installed. Easy process and excellent communication throughout the process by everybody involved from Fr... Ver mais
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WE asked Odyssey to upgrade our existing telephone systems, which they were happy to help us with. We had some problems along the way, but this was beyond Odyssey's control. Special shout out to Sam... Ver mais
We have used Odyssey Systems for many years and last week had a new system installed by Sam & Jake. Moving from ISDN to SIP made us nervous, but these guys made sure nothing was a problem with every... Ver mais
Jake visited our site yesterday to install a new phone line to our nursery area. He was extremely approachable and answered all of our questions. He really went out of his way to ensure the job was d... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re a managed IT, telecommunications and internet service provider based in the North East of England. With over 35 years supporting our customers, our mission is to make technology work for your business. Together, our team has hundreds of years of experience across telephony, infrastructure, networking and cloud technologies across all sectors and business sizes. We empower business with anytime, anywhere, any device access to business applications and data. We are a Microsoft Partner operating from ISO27001 certified data centres and Azure. Superfast and reliable business connectivity has never been more important. We operate our own core network and partner with leading providers to keep your business online. From physical handsets to softphones and Microsoft Teams. Just ringtone to full contact centres. Odyssey has a telephony solution for your business. High quality cabling, switches, wifi and building equipment installed and supported by Odyssey engineers, never subcontracted. Odyssey do not simply resell a large national supplier. We own and operate equipment from market leaders Cisco, Juniper and Extreme Networks. Owning and operating our core network gives us the control, responsibility, and capability to deliver the best possible levels of service. Odyssey equipment managed by Odyssey engineers. Technology working for business. A better way to deliver business IT.
Informações de contacto
TS18 3SH, Stockton-on-Tees, Reino Unido
- 01642 661800
- odyssey.uk
Great Overall Experience with the…
Great Overall Experience with the customer Service
Odyssey were contacted to install new phone lines and computer ports
Odyssey were contacted to install various new telephone and computer points for our Firm. The engineer Darren was fantastic, so polite, courteous and super efficient! He installed exactly what we wanted with no fuss, no mess, just an excellent service and a real credit to his firm. So nice to have an engineer who knows his stuff! Thank you Darren!
Thank you to Rob New for helping…
Thank you to Rob New for helping yesterday with our conference call facility. This was instantly sorted. Highly recommend this company. Emma Salvin - Landteam
Fantastic service ..
Fantastic service ... every time!
Andy and Nathanial never fail to provide an amazing, professional and supportive service, way above and beyond (as do all of the team).
Highly recommended
Thank you for quick attention
Thank you Andrew for doing the job, & Nathaniel & Chelsea for getting it underway.
Thank you for the really prompt work that got our internet back on.
Ian Alston Road Garage
Phone System Upgrade
WE asked Odyssey to upgrade our existing telephone systems, which they were happy to help us with. We had some problems along the way, but this was beyond Odyssey's control. Special shout out to Sam, who has been brilliant throughout the full installation, training and problem solving. A lovely young man who is a credit to Odyssey!! Thanks Sam!!
brilliant service
We had our internet system updated by Lee and Jake at Cleveland and Cosmetic Implant clinic, they were both very helpful, friendly and likable.
Efficient and clean and tidy
Efficient and clean and tidy. We have upgraded our sytem due to some staff members working from home and this has been done quickly and efficiently with the mimimum of fuss and maximum customer services. Special mention to both Darren and Joe who have been fantastic
New Phone Line Installed
Jake visited our site yesterday to install a new phone line to our nursery area. He was extremely approachable and answered all of our questions. He really went out of his way to ensure the job was done right and we understood how to operate the phone system before he left. Friendly, professional, trustworthy, approachable! Thank you for a great service - Would recommend.
Decent, honest guys!
Needed some work doing on our data equipment in the hotel and the guys (I
think they were called Darren, Joe and Lee) did an amazing job. They've looked after our whole group to be honest so I would definitely recommend them!
Daren and lee always give great…
Daren and lee always give great service, great banter and a happy smile. Always a pleasure
Odyssey Systems review.
I'm a manager at a Public house were Darren Griggs and Lee Dowle have been doing a fantastic job. They a a credit to the company. I would fully recommend Odyssey Systems! Thanks for all you did guys.
Tyneside Golf Club - Installation and customer service superb.
We have just renewed our contract and taken the opportunity to upgrade our telephone system and Wi-Fi. The installation team were fantastic and resolved any challenges quickly and efficiently. Delighted with the outcome. Throughout I have found their customer service to be superb and I would highly recommend any business to consider using Odyssey.
Excellent first class service
The service, help and assistance we have received from Odyssey since we starting using them in February has been excellent and you could not ask for anymore.
Have relocated our business to home addresses in the last few days due to virus lockdown and the help and assistance provided by Louise and Andrew has been brilliant and really helped us to continue to trade without to much disruption.
Certainly made the right decision to move to Odyssey and we would highly recommend them to everyone.
Thank You.
Remote conectivity
Again a big thanks, once again, to the team at Odyssey especially Rob, Freya and Kriss who have guided us through these ever challenging circumstances to ensure we keep our connectivity whilst working remotely, allowing us to continue to provide the service our clients still need from us.
Superb Customer Service
Louise on customer services, Jack and Jake engineers all went above and beyond to help me in my time of need to change over a router and associated problems. Excellent service, couldn't have been better - highly recommended.
Darren and Joe did a great job…
Darren and Joe did a great job installing our phonelines and broadband. Highly recommend Odyssey Systems!
You only know how good a system is when…
You only know how good a system is when you need it - Internet went down of Friday, back up system kicked in and Alan rang me from Odyssey to say there was an alert their end to say the system had failed. Alan was brilliant and followed it up Saturday morning, it was found to be a fault at the BT exchange, Thanks Alan great customer care. Michael Reed.
Problem fixed quickly and efficiently
Problem fixed quickly and efficiently. Engineer Callum was friendly and explained what was wrong and how the problem was resolved
After a lot of problems with other…
After a lot of problems with other service providers we went to Odyssey. They provided us with exactly what we needed, no messing very fast an efficient service just wish we had used them from the start.
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