5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Ver mais
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I ordered a pair of shoes - that weren't cheap at all - from this online store Offcuts, and days ago the delivery company - Yodel - emailed me saying it had been delivered, but I haven't received an... Ver mais
The shoes are narrow fit which was not in the listing and I didn’t realise until after wearing them and finding them uncomfortable so I couldn’t return them
Used many times. Never had an issue. Very quick delivery. Shoes always in perfect condition. Have recommended to many many people.
Informações sobre a empresa
Escrito pela empresa
OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.
Informações de contacto
London, Reino Unido
- offcuts@office.co.uk
- offcutsshoes.co.uk
3,3
Aceitável
303 opiniões
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de um mês
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Shoes were in perfect condition
The shoes arrived completely as expected. I couldn't see any flaws at all.
1 de novembro de 2022
Shoes were a size 4 but the ankle part…
Shoes were a size 4 but the ankle part of the boot was so small I couldn’t get them on
27 de outubro de 2022
Resposta da OFFCUTS Shoes
Hi. Thanks for your feedback. We're sorry to hear that you have had this issue. Looking at your order number we can see that there wasn't a size 4 item ordered. Could you please contact us directly at offcuts@office.co.uk , so that we can help you further.
Love my shoes
What a great site great value, great service. I managed to find a pair of Sandals which I purchased a few years a go from one of your shops which I wear in summer I love them so much didn't thing I would find them again. Will definitely be looking again happy customer
20 de outubro de 2022
Excellent value for money and prompt shipping.
One of my favourite sites to shop from allowing you to buy quality shoes at a fraction of the price. Orders are always prompt and the shoes always match the description. You have to check regularly and be quick as items are snapped up. I had a question and contacted customer services via Facebook messenger and they replied quickly and politely. My only qualm would be that odd sizes should be priced way lower.
13 de outubro de 2022
Opinião espontânea
Easy to order. Lovely boots
Easy to order. Boots look lovely unfortunately they didn’t fit my calfs. Boots were in fab condition.
27 de setembro de 2022
Quick delivery
Good experience with offcut shoes. Happy with my purchase and quick delivery.
1 de outubro de 2022
I want my money back i order Some Nikes
I want my money back i order Some Nikes and i wait already 3 monhts and i dont hear antything
1 de julho de 2022
Resposta da OFFCUTS Shoes
Hi Tomas. We're sorry to hear that you are having an issue. We are aware of another website that is similar to ours and has caused issues for many customers. If you placed your order at https://offcutsshoes.co.uk/ , please contact us through Messages or at - offcuts@office.co.uk providing your order number etc... so that we can help you further. Unfortunately if you ordered from offcut.nl - the site not associated with us in any way - then your only option to get your money back would be to go through your payment provider , bank etc... We only sell in the UK and so you wouldn't have been able to order from our site. We sympathize with you in this case and hope that you are able to receive your money back.
Poor customer service
Purchased a pair of trainers (paid for, order acknowledged) only for them to turn around and cancel the order due to 'internal issues', no further clarification. Trainers have since disappeared form site with no offer of any form compensation for their error resulting in me losing the trainers.
5 de setembro de 2022
Opinião espontânea
Resposta da OFFCUTS Shoes
Hi, thanks for your review. We do sincerely apologise for this issue. Unfortunately you were one of a handful of customers that this issue affected. The platform we are using to host our site has undergone some changes which caused technical problems beyond our control. We can see that you were refunded immediately and that the item you had ordered was placed back online. (At the time of posting this comment the product is still available for re-purchase.)
It my 3rd time buying from office…
It my 3rd time buying from office offcut and each time it was a pleasure to receive item exactly as described.
Thank you so much
1 de setembro de 2022
Amazing as usual
9 de agosto de 2022
An absolutely good bargain
An absolutely good bargain, delivery was spot on as well.
9 de agosto de 2022
Great service
Great service , great shoes …. They were immaculate for ex display .
Will use again no doubt .
8 de agosto de 2022
Good quality shoes and boots
Good quality shoes and boots. Easy to order and swiftly delivered.
2 de agosto de 2022
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