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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

5* shop - after reading reviews was a bit hesitant about ordering but gave it a go as I order from Office too. Ordered pair of Birkenstocks on Thursday evening, Friday shoes were shipped with DPD and... Ver mais

Classificada 1 em 5 estrelas

I ordered a pair of shoes - that weren't cheap at all - from this online store Offcuts, and days ago the delivery company - Yodel - emailed me saying it had been delivered, but I haven't received an... Ver mais

Classificada 2 em 5 estrelas

The shoes are narrow fit which was not in the listing and I didn’t realise until after wearing them and finding them uncomfortable so I couldn’t return them

Classificada 5 em 5 estrelas

Used many times. Never had an issue. Very quick delivery. Shoes always in perfect condition. Have recommended to many many people.

Informações sobre a empresa

  1. Loja de calçado

Escrito pela empresa

OFFCUTS is the sister brand of high street shoe retailer, OFFICE, offering exclusive discounts and deals on ex-display, one-off pairs and end-of-line styles. We’re home to exclusive, unique, wonderful shoes from the world’s leading footwear brands at discount prices you won’t find anywhere else. We normally only stock one of each item, so make sure you buy your favourite pair while they're still available! Some of our end of line pairs may have featured as an ex-display product in an OFFICE high street store, and may suffer from minor markings or fading from being on display. We make sure that all of these little imperfections are photographed and described on each product so you know exactly what you are buying. Please take these imperfections into consideration when purchasing.


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

303 opiniões

5 estrelas
4 estrelas
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2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Absolute stroke of luck

I have had my eye on these shoes for months and finding them half price was an absolute stroke of luck. I love them and they have been much admired.

23 de março de 2023
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi Lucy. Thanks for your wonderful review. We're so happy to hear that you found your perfect pair! 😄

Classificada 5 em 5 estrelas

First time using the site

First time using the site.
Trainers arrived. on time in damaged box but they are excellent condition .
Would definitely use again . Best buy this year .

22 de fevereiro de 2023
Classificada 1 em 5 estrelas

Sold me used shoes!

Order #173875 Sold me used shoes and a damaged box! Absolutely appalled! I’m happy to keep them now however, will not be shopping again in the future.

24 de janeiro de 2023
Opinião espontânea
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi Nabeel , thanks for your review. We're sorry to hear that this has been your experience. Due to the nature of the products we sell , often ex-display products have been worn in store and the box may be damaged as the stock is moved around in the store. The images provided on the site will give an indication of what the product will look like and is accompanied by a grading system. These were graded as near-perfect and so may have had some minor faults. We appreciate your feedback and we always strive to make sure that items that are not suitable for the site are not made available for purchase.

Classificada 4 em 5 estrelas

Free return would be great!

Free return would be great as online buyers can only imagine the shoes they bought would fit them. Or middle way maybe provide a free return and deduct the cost from the refund.

5 de janeiro de 2023
Classificada 3 em 5 estrelas

2 out of the 3 pairs I bought were good…

2 out of the 3 pairs I bought were good 3rd pair had double sided tape on the insole which was not described on the website, emailed them about it but not heard anything back must be a new way of making shoes instead of using glue

29 de dezembro de 2022
Classificada 3 em 5 estrelas

Returns unhelpful!

Great idea but it’s a shame you have to pay for return postage! Bought some boots that would have been perfect but far too narrow. Need to return now but at additional cost. £10 for something that I couldn’t have known about.

27 de novembro de 2022
Opinião espontânea
Classificada 1 em 5 estrelas

Items not delivered and company very unhelpful

Ordered 2 pairs of shoes 22days ago. Yodel marked them as delivered but they were not. Office Offcuts have been awful since - making me wait 3-5 working days at a time between emails, first to confirm they’d look into it, to tell me it had been left beside a child’s bike (there are no children in my block of flats), then to say someone would be in touch with a form to complete. On the form I had to state I was happy for police to investigate ME….
It feels like they are treating me like I’ve done something wrong rather than the delivery company!!

I’m out of pocket and out of work shoes in a cost of living crisis and when I asked about a refund or redelivery they said once I’d completed the form someone could discuss what was possible…

3 weeks + and I’m still waiting.

31 de outubro de 2022
Opinião espontânea
logótipo da OFFCUTS Shoes

Resposta da OFFCUTS Shoes

Hi, thanks for your feedback. We're really sorry to hear that there has been such a delay in getting your order refunded. I've had a look into this for you and can now confirm that your refund has now been processed. We understand how frustrating it can be when your delivery doesn't go as planned so please accept our apologies for the disappointment caused.

Classificada 5 em 5 estrelas

Just perfect

Bought a pair of Nike Air Force 1s.
Was a little worried before they arrived very quickly.
I have inspected the trai ers and cannot find anything wrong with them whatsoever. Slight tear on the box which you may expect anywhere.
My daughter is going to be so happy on Christmas morning as I told her there was no way we could afford them anywhere else. So thank you so much🙂

8 de novembro de 2022
Opinião espontânea

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