OGarden Opiniões 42

Doesn't work well. I also bought this on the Kickstarter so I have been trying to grow anything for a significant amount of time. There are better indoor gardening options. So far I have only gotten one bunch of usable basil trying to make this work. It arrived with a broken basket that was never replaced. I never received the full first order of all the growing pods. Two of the LED panels didn't work from the start (did manage to get one working by having an electrician fix it). The cultivating tray sags so not all pods get water and requires hand watering. The pump is now not watering the wheel. The pods are expensive and there are no alternatives on the market. It's not a viable or economical solution to fresher produce. You're better off shopping organic at the grocery store. If you want an indoor garden get a few pots and put them on your windowsill. I did end up purchasing the 360 cups for almost $300 to give it one last try, but it will be the last try before I send the whole thing to the landfill. Which sucks as the idea was to be more environmentally friendly, not less.

I bought an Ogarden 1 year ago and I am very satisfy. All is automated and extremely easy to use. Even if im not a pro in gardening, I am able to get good results.

I had been wanting an ogarden smart for quite some time, so when the first panicky wave of COVID 19 hit, I purchased one. I am not regretting my purchase. It's so simple to set up

The OGarden Smart has performed beyond my expectations. It is really fun to watch the plants come up and see the whole process from the comfort of my office. Customer service was also fantastic. I would recommend the OGarden to anyone, especially if you have kids!

It's a neat idea, but doesn't really follow through. It's way overpriced for what you end up getting. I backed this on kickstarter so I've had it since about end of January 2020 and for less than what they're asking for here, and it's still not worth the investment. Consider it a loss.

The delivery was MONTHS behind and it arrived not only broken in the shipping process, but with wiring that was done improperly. A wire that was supposed to be attached was unconnected and the sheath it was in was SEALED SHUT. We had to snip it open and connect it ourselves (thankfully, my partner has some electrician training).

We've been using it for between 1 and 1.5 years now, so we're out of the warranty stage, and wouldn't you know, in the last few weeks the light has started flickering and the water doesn't pour itself. We're been trying to fix it ourselves but today, it just stopped working entirely. I don't even know if I want to bother calling/emailing in because their customer service was so HORRIBLE last year. They only got back to me when I threatened to sue them for collecting my money and not delivering a product.

It's cheap and plastic and will not stand up to the minimum demands. It might be flashy and nice to think about having something that you don't need to remember to water, but just get yourself a tray and a light for 200 bucks, because this product will fail and you'll be buying extra lights and watering it all yourself anyway as soon as the warranty ends.

Let me start by saying that I am generally happy with my Ogarden Smart. While it now creaks incessantly, I have not experienced the mechanical problems that some reviewers noted with the initial release. My wife and I have genuinely enjoyed the ease and convenience of or Ogarden Smart since we purchased it about a year ago and a half ago. Had Ogarden invested a dime towards customer service I may have been writing a 4 or 5 star review. Unfortunately they seem to have let this part of their endeavor slip as they transitioned from a great concept to Kickstarter project to retail offering.
We purchased our Ogarden Smart pre-Pandemic and were delighted with our initial results. At about 6 months in, just after the Pandemic hit the US, I placed an order for more seeds using my account on their website. I was pleasantly surprised to receive an inventive personalized order confirmation within a few days of placing my order. It was creative, and considering the current circumstances, much appreciated. After 90 days, I emailed customer service through the website to notify them that my order had not arrived. I received a canned response that shipping was delayed & tracking information was unavailable due to COVID, which had already been noted at the time I placed my order. At 120 days I contacted CS again, as my order had still not arrived. I received a response instructing me to dispute or stop payment on the charge to my credit card. Of course the payment had already been processed, so this was not an option available to me. When I notified Customer Service of this I received no response. I continued to try and contact them for several months to no avail. At about 9 months from placing my order, my account name & password were no longer functional on the website. This was frustrating not only due to the lost order, but also as I had actually purchased a grow unit and my account was no longer being acknowledged by the company. While this was all occurring, a fastener on one of the grow trays of my Ogarden Smart broke. I was unable to find a replacement part on either their US or international website, and received no responses to my pleas to Customer Service for assistance. Eventually I joined the Ogarden group on Facebook, in the hopes that someone would be able to assist me in purchasing a replacement tray. Once I was approved to join the group, my request was quickly responded to be someone who seemed to be associated with the company. He gave responded that he would search through his spare parts (assumably from trade shows conducted during their Kickstarter campaign). I never heard from him again. At the time I purchased my Ogarden Smart, I had also taken advantage of their sale on additional peat pellets, and I now find myself approximately 18 months in, and needing to re-order planting medium. Putting aside the fact that my account is no longer recognized, I was extremely disappointed to find that the cost of ordering more peat pellets is 5x that of generic labels available on Amazon. I was also shocked to find that the cost of an Ogarden unit is now double what I paid for it, and the website no longer offers seeds of any kind. Combined with the fact that the company has never made replacement parts available for purchase on their website, and the absolute non existent responses from Customer Service once they’ve taken your money, I would suggest looking elsewhere for an indoor grow option for your family. Ogarden Smart appears, and to a degree is, great at first glance, but the lack of responsiveness & support after purchase make this an expensive adventure to your local home & garden store. I really wish this were not the case, as the concept is great, and minor performance issues & the significant increase in initial investment could easily be overlooked if they followed through to ensure that their customers were satisfied.

The concept and design are great but sadly, the quality and execution is poor. The product arrived broken (The LED panel would not work, which is required to power and run the programs). It took OGarden nearly a month to respond to phone calls and email. An online community was able to help me problem solve and repair the issues but there were ongoing small issues almost weekly. On top of this, it is messy! The turning action means that small amounts of dirt are dropping all the time and I felt like I was also cleaning it up. The plastic tabs on the plant holders started to break after only 6 months and I found that a lot of growth was stunted, due to the distance between the plant and the grow light. After less than a year I got tired of the constant breaking down and mess and gave up. A waste of money.

Received my Ogarden in less than 1 week. It works perfectly as I had hoped. Good product

I like it!!!

Thank You

Excellent product. I received it in less than 1 week. I recommend this product to anyone who want to take care of his health. A++

Terrible customer service. I ordered an OGarden for my Mother's Birthday and at the time the website estimated 4 weeks to deliver (now says "4-8 weeks delivery to the US) it has since been 8 weeks since I was charged $900 and I still haven't been notified that my purchase has shipped. I've called and emailed the company several times and no one has bothered to get back to me. If it hadn't been reviewed by such credible sources I would think that this was a scam at this point.

After spending nearly $1000 USD, I have no product after waiting nearly a year. I cannot get a response to my emails. Calling their offices, no one is available to take the call regardless of the day or time I call. PLEASE DO NOT WASTE YOUR MONEY! Look for an alternative! The idea sounds intriguing, but it isn't worth the gamble of being one of the few that receives a working (or in many cases, broken) product. Don't just take my word for it, google and/or visit their Kickstarter page, look at the comments section, it's truly awful.

Product broken on many levels. No service. No return. Total waste of money. Legal steps are initiated.

Super produit ,silencieux, look génial, facile à assembler et c'est du pur bonheurs de jardiner avec Ogarden

Great product, silent, awesome look, easy to assemble and it's pure joy to garden with Ogarden

Great concept, however took 1 month to arrive. The product works great.

Just got my Ogarden Smart black edition ! It is awesome, easy to assemble and already started growing after only 48 hours.

Kickstarter backer here who never received the product after over a year. Very little communication from the company over shipping delays but in reality they took the backers money to sell the product to consumers. Said our money and the "gift" of the OGarden was a donation, clearly involation of Kickstarted terms. Initiated a chargeback to finally get my money back. People who recieved it said it was broken out of the box, made of poor quality materials or didn't last long. They dont respond to customer complaints and actively remove negative feedback on social media.

I'm one of the people who got scammed by this fraud.

DO NOT BUY, DO NOT TRUST IT'S A SCAM.
Just visit the kickstarter page to see how many people got scammed by these product.

I received it 12 days after the order was place on their website. The machine work but it's an adaptation time to make thing grow it's different than traditional gardening so it's part of the game.

Awesome services ! I really love my machine, my lettuce is growing fast.