Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... Ver mais
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Leia as opiniões dos outros
Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.
A empresa respondeu
A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.
A empresa respondeu
Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de combustível
- Empresa de produtos pretolíferos
- Fornecedor de energia
- Fornecedor de gasóleo
- Fornecedor de óleo para aquecimento
- Fornecedor de querosene
Escrito pela empresa
Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.
Informações de contacto
Nethan St, ML1 3TF, Motherwell, Reino Unido
- 01698 537 152
- marketing@oilfast.co.uk
- oilfast.co.uk
4,8
Excelente
284 opiniões
Sem histórico recente de solicitação de opiniões
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Great service
When I email with a query the staff in the Forfar branch are always very quick at coming back to me. I have a caravan that needs to be moved out of the way before I get an oil delivery, so I require a few days notice, which they always do.
15 de junho de 2026
Opinião espontânea
Resposta da Oilfast
Hi Tracy,
Thanks for the fantastic feedback on our Forfar depot. We really appreciate you taking the time to leave a 5 star review.
Thanks again,
The Oilfast Team
Fast efficient reliable service
11 de junho de 2026
Opinião espontânea
Resposta da Oilfast
Hi Yvonne,
Thank you for the recommendation! We really appreciate you taking the time to leave a 5 star review.
Thanks again,
The Oilfast Team
Grate service when ordering
Grate service when ordering, The tanker delivery drivers are first class, everything you would want or need just an over all grate service
3 de junho de 2026
Opinião espontânea
Resposta da Oilfast
Hi Kenneth,
Thanks for the 5 star review, we really appreciate it. Glad you appreciate the effort our drivers put in. It means a lot.
Thanks again,
Philip Storm
Always a very friendly & efficient…
Always a very friendly & efficient service
12 de junho de 2026
Opinião espontânea
Resposta da Oilfast
Hi Sophie,
That's great to hear. Glad you're happy with the service!
Many thanks,
Philip Storm
Local Delivery.
Local delivery in a few working days, advised when day before so I could unlock the gate. Great stuff.
26 de maio de 2026
Opinião espontânea
Resposta da Oilfast
Hi Selso,
Great to hear you were happy with the delivery. Thanks for the 5 stars!
Thanks again,
Philip Storm
Prompt service and advance pricing…
Prompt service and advance pricing information
15 de maio de 2026
Opinião espontânea
Resposta da Oilfast
Hi Peter,
Thanks for the 5 star review. Great to hear the service was prompt and you were happy with the pricing.
Thanks again,
Philip Storm
A great service from a great team.
A great service from a great team.
The staff are always cheerful and friendly when you call. Ordering a delivery is always made easy and the delivery drivers are always friendly and respectful of our property.
Oilfast are consistently more competitively priced than other providers
12 de maio de 2026
Opinião espontânea
Resposta da Oilfast
Hi Ian,
That's fantastic feedback. Thank you for taking the time to leave this review for our Forfar depot.
Many thanks,
Philip Storm
Brilliant service from Oilfast…
Brilliant service from Oilfast Inverness ! Ordered heating oil afternoon of the 12th / it was delivered morning of the 13th ! Can’t fault that for speed ! My previous supplier I would wait over a week / during the last oil crisis they told me to use all I had in my tank !
This is a massive improvement! A big thank you to Stewart ( delivery driver ) so very helpful thoughtful/ genuine the kind customers remember long after conversation ends ! Highly recommended!
13 de maio de 2026
Opinião espontânea
Resposta da Oilfast
Hi there,
Thank you so much for the excellent feedback. We'll feed this back to the Inverness depot. We're glad the team were able to be so helpful.
Thanks again and if you ever need anything, please don't hesitate to reach out.
The customer service staff in the…
The customer service staff in the Inverness office and the drivers are polite and friendly the only issue I have had is out of the last 5 orders over the last year 3 did not arrive and when phoning my order was not even on the system.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Chris, thanks for taking the time to leave this review. Great to hear you're happy with the service.
We'll look into why your orders hadn't been placed in the system. Thanks for feeding this back to us.
I have to give thanks to having …
I have to give thanks to having Oilfast as my provider, they have never let me down, giving the terrible boat situations we have. Their staff here are the best.
21 de fevereiro de 2026
Opinião espontânea
Resposta da Oilfast
HI Catherine,
Thanks for your kind words. Your feedback means a lot and we're glad you value us as your provider.
If there's ever anything else we can do for you, just give us a call.
Many thanks,
Philip
Resposta da Oilfast
Hi Stephen,
Thanks for your feedback. We're glad our delivery was prompt and that we are able to provide excellent customer service for you.
Thanks again,
Philip
Satisfied Customer since 2018
Very quick recent delivery after I had been sick and not checked the tank, which was at oops ‘better order some oil’ level. Usual great courteous service from the Forfar Oilfast team.
I have a monthly payment account and although I don’t know if I am getting the lowest price for my oil it’s worth staying with them just for the overall service the office staff and drivers provide (maybe Oilfast could initiate a loyalty program?). Experience to date would indicate a truly customer focused business
21 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi there,
That's great to hear that you've been pleased with our service for 8 years now! Your feedback means a lot to us. Thanks for being a loyal customer and we hope you're feeling better after your recent illness.
Many thanks,
Philip
Overcharged
I didn’t like my tank took less than I estimated when I ordered. You charged me the full amount for the original order. When I queried this, you had credited my account with you with the difference. I requested my credit card be refunded but I am still waiting nearly 4 weeks later.
21 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Marlyn,
Thanks for feeding this back to us. We're sorry to hear you haven't had the best experience on your latest order. I've passed your feedback on and we will look into it.
Thanks again,
Philip
Schedule and delivery without fail.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Stuart,
Glad to hear you're happy with the service. Please feel free to give us a call if there's ever anything else we can do.
Many thanks,
Philip
Incredible customer service and fast delivery
The Oilfast team offers incredible service and fast delivery. They always do their best to get oil to us as quickly as possible, and make it very easy. They even check in when it's coming near time to reorder.
27 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Nan,
Thanks for your kind words. We do our best to provide a high level of service and it's great to see that it doesn't go unnoticed.
Thanks again,
Philip
A pleasure to deal with and very…
A pleasure to deal with and very competitive rates which is important in this climate.
Short delivery period which can be very handy if you are running low.
Overall excellent service.
10 de dezembro de 2025
Opinião espontânea
Resposta da Oilfast
Hi Allan,
Thanks for the 5 star review. We do our best to provide a high level of service and it's great to see that it hasn't gone unnoticed.
Thanks again,
Philip
Very good service
Very good service. Quick turnaround and at a great price.
19 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi James,
Thanks for the 5 stars. We're glad you are happy with the service and price.
Thanks again,
Philip
Excellent Service
Ever since I started using OilFast many years ago everything from delivery to billing and keeping me updated has been great. I would thoroughly recommend.
30 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Mike,
Your recommendation means a lot to us. Thanks for your kind words.
Thanks again,
Philip
When it is time for me to get oil The…
When it is time for me to get oil The company sees this from their depot
19 de fevereiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Marlene,
Glad to hear you're happy with the service we provide. Thanks for letting us know.
Thanks again,
Philip
Great service on the phone
12 de janeiro de 2026
Opinião espontânea
Resposta da Oilfast
Hi Amy,
Great to hear you're happy with the service. Thanks for passing this on.
Many thanks,
Philip
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