Oil Fast always respond quickly to my oil order requests and follow up with prompt delivery by careful, attentive delivery drivers. Although oil prices are out with their control, their budget syste... Ver mais
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Had good communications and knowledgable people on the phone since I started using Oilfast a few years ago. Delivery drivers are always plesent and very efficient.
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A lovely team of people, always helpful, friendly and efficient and will try their best to get a good price . The deliveries are always quick and the delivery guys are very good.
A empresa respondeu
Great to deal with from start to finish. Always helpful on the phone and all costs/ delivery information communicated clearly. Delivery driver fills up our oil tank and you wouldn't even know he'd bee... Ver mais
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Informações sobre a empresa
- Fornecedor de combustível
- também em
- Empresa de produtos pretolíferos
- Fornecedor de energia
- Fornecedor de gasóleo
- Fornecedor de óleo para aquecimento
- Fornecedor de querosene
Escrito pela empresa
Oilfast is one of Scotland's leading independent heating oil suppliers, providing reliable fuel deliveries to homes, farms and businesses across the country. With a growing network of local depots and decades of industry experience, we combine nationwide buying power with local knowledge to deliver the high standards of service our customers expect. From rural communities and agricultural customers to households and businesses, we work hard to ensure fuel is delivered safely, efficiently and at competitive prices. We understand how important reliable heating is, particularly during Scotland's colder months. That's why our team is committed to making the ordering process as straightforward as possible, offering dependable deliveries, helpful customer support and practical solutions to help customers manage their fuel requirements throughout the year. At Oilfast, we are proud to support the communities we serve, building long-term relationships based on trust, reliability and excellent customer service. Whether you're a long-standing customer or ordering from us for the first time, our goal is simple: to provide a professional, dependable service that helps keep Scotland warm.
Informações de contacto
Nethan St, ML1 3TF, Motherwell, Reino Unido
- 01698 537 152
- marketing@oilfast.co.uk
- oilfast.co.uk
4,8
Excelente
284 opiniões
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Everything was straight forward from…
Everything was straight forward from ordering to the delivery.
6 de fevereiro de 2025
Opinião espontânea
First class service from Oilfast
Tuesday 18th March 2025 I came home to discover my radiators were cold. I checked my boiler but it wouldn’t fire up. I have a plug in watchman which registered 4 bars left. As I have a disability and can’t climb ladders so a very good neighbour checked the oil level in my tank. Bad news was that I had run out of oil for the very first time. My watchman has always been accurate but not any more. Wednesday morning 19th March
@ 8 a.m.I telephoned Oilfast in Crieff and spoke to a very sympathetic Gentleman called Rhys who said that he would check with tanker driver.
Paul the driver arrived at 11.15 today and put in 500 litres explaining that I would get the remainder next week. Obviously because I had phoned as an emergency and the tanker only holds so much. I was extremely grateful that they came out the same day. First class service from Rhys who I spoke to with my predicament and he got it sorted with Paul the really nice delivery driver. First Class service.
Dorothy Arnott
19 de março de 2025
Opinião espontânea
Company is a rip off
Company is a rip off, this is the new name of the company that used to be Fleetmaxx solutions(same directors on Companies House)was recommended it by a friend who is now no longer a friend
Was charged £148.48 for £100 of diesel
Same thing happened to another friend and they sent the invoice to a debt company who tripped the prices
Am taking the case to the financial ombudsman if they ever reply
17 de fevereiro de 2025
Opinião espontânea
Resposta da Oilfast
Hi Billy,
Thank you for taking the time to leave a review.
We are sorry to hear that you were dissatisfied with your experience. To clarify, Fleetmaxx Solutions continues to operate as its own business and has not changed its name.
As we do not have access to the account information relating to Fleetmaxx customers, we are unable to comment on the details of charges or account activity in a public forum. If you have an outstanding query or complaint, we would encourage you to contact Fleetmaxx Solutions directly so that they can investigate the matter further.
Kind regards,
The Oilfast Team
First class service as always.
First class service as always.
20 de janeiro de 2025
Opinião espontânea
Oil was slightly over priced
Oil was slightly over priced. Could have got it cheaper but I am in a monthly plan and I am not sure if they inflated the price
17 de janeiro de 2025
Opinião espontânea
Resposta da Oilfast
Hi Robert,
Thank you for your feedback.
We are sorry to hear that you had concerns regarding pricing and appreciate you taking the time to share your comments.
Kind regards,
The Oilfast Team
Staff are always helpful
Staff are always helpful, friendly and professional. If I leave a voicemail they return my call quickly. Oil is delivered promptly, and sometimes a day earlier than expected.
14 de fevereiro de 2025
Opinião espontânea
Brilliant Service
Superb customer service when ordering via phone to Oban office.
Delivery was quick
Driver was very professional & courteous
4 de fevereiro de 2025
Opinião espontânea
Oilfast at Insch
I've been using Oilfast at Insch for years. They are always very helpful when I speak to them on the phone. The delivery is always prompt. There is no disruption to the area of ground they have to trail the hose along.
29 de janeiro de 2025
Opinião espontânea
Fantastic service
Fantastic service when ordering my oil and really quick delivery. Excellent service!
31 de janeiro de 2025
Opinião espontânea
You delivered oil to me when I hadnt…
You delivered oil to me when I hadnt ordered it, I sent emails asking why this had happened, I also left a message on your answer machine, as no one seemed to be answering the phone, there was no response to that message either.
Received a response today 16th June 2026, the fact that it has taken a year and a half, proves my point.
25 de janeiro de 2025
Opinião espontânea
Resposta da Oilfast
Hi Mhorag,
Thank you for taking the time to leave a review.
We are sorry to hear about your experience and particularly disappointed to learn that you did not receive a response to your emails or voicemail.
We understand how frustrating it can be when there is uncertainty regarding a delivery, and clear communication with our customers is extremely important to us. We continually review our processes to ensure we provide the high standards of service our customers expect.
Thank you for bringing this matter to our attention.
Kind regards,
The Oilfast Team
Very pleasant person on the phone
Very pleasant person on the phone, whole process quick and easy.
27 de janeiro de 2025
Opinião espontânea
Great company Great customer service
Fantastic company great customer service. If your low on oil they will deliver it as quickly as possible. Been a customer for nearly 9 years now won’t go anywhere else. Paying monthly is a great option as well as it’s suits me budgeting every month.
1 de fevereiro de 2025
Opinião espontânea
Friendly members of staff
Friendly members of staff, quick deliveeya and reasonable prices!
29 de janeiro de 2025
Opinião espontânea
Excellent service all round
Excellent service all round from ordering to fast, efficient and respectful delivery. Competitive prices.
17 de dezembro de 2024
Opinião espontânea
Always pleasant on the phone and the…Pleasant people to deal with
Always pleasant on the phone and the drivers tidy and helpful. I have used Oilfast since I have had oil installed.
Competitive prices.
17 de dezembro de 2024
Opinião espontânea
Excellent Service
Jane Ewing is superb. Her customer service is outstanding and the drivers are also wonderful getting the oil to all my oil group members no matter the weather, even in the recent storm. I have a lot of elderly people in the group and they are always grateful for the excellent service provided by Oilfast.
24 de janeiro de 2025
Opinião espontânea
Love Oilfast
Love Oilfast
They really do deliver fast at reasonable/best deal
And if you run out you can buy plastic 5 litre tanks frim the office to see you through
Brilliant friendly snd appatrntly avleays available / phoned them middle of night by mistake .. they could not have been nicer
Brilliant
Mamy thanks
5 de fevereiro de 2024
Opinião espontânea
1000 litres ordered on 2nd January with…
1000 litres ordered on 2nd January with a forecast delivery of 3 days. I left two messages asking for a call back. Response was that my address is inaccessible to a four wheel tanker and that an extra fee will be charged for delivery on a small vehicle. Although we live in a remote area, we are regularly visited by other vehicles including large garbage trucks and other oil suppliers.
20 de janeiro de 2025
Opinião espontânea
Resposta da Oilfast
Hi John,
Thank you for taking the time to leave your feedback.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating delays and changes to delivery arrangements can be, particularly during the winter period.
We are also disappointed to hear that you felt your enquiries were not responded to appropriately. Customer service is extremely important to us, and we continually review our processes to ensure we provide the high standards our customers expect.
Thank you for bringing these concerns to our attention.
Kind regards,
The Oilfast Team
Ordered oil in 30th December 2024 and…
Ordered oil in 30th December 2024 and still not delivered 14th January 2025 😂 oil fast ain’t so fast. Hope i will get it soon and definitely searching for better companies! I called them few times and they just don’t care
14 de janeiro de 2025
Opinião espontânea
Resposta da Oilfast
Hi Amber,
Thank you for taking the time to leave a review.
We are sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when waiting for a delivery, particularly during the busy winter period.
We are also disappointed to hear that you felt unsupported when contacting us, as providing excellent customer service is extremely important to us.
Thank you for your feedback, which helps us continually review and improve our service.
Kind regards,
The Oilfast Team
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