Ive had the beauty box for over a year and have been completely satisfied with all the products My granddaughter has the items I don’t want/need we both look forward to receiving the box Also I had... Ver mais
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Leia as opiniões dos outros
I am very concerned as I have been charged for the advent calendar but looking at the status it hasn’t even been dispatched yet? How long does does this take to arrive? Normally companies charge whe... Ver mais
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Absolutely love my subscription every month & have brought all the other boxes & the surprise boxes you can also add on when paying 🙂 Currently waiting on my advent calendar that says it is still bei... Ver mais
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My 3rd box has just arrived and although I’m enjoying receiving the beauty products (good brands, size etc) they are already a bit repetitive. I am gifting some bits to my daughter but I think I’m on... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Informações de contacto
One Canada Square, Canary Wharf, E14 5AP, London , Reino Unido
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4,2
Bom
11 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent price and variety A*
29 de abril de 2026
Resposta da OK! Beauty Box
We're so glad you enjoyed the excellent price and variety! Thank you for your wonderful feedback.
Resposta da OK! Beauty Box
We're so glad you loved it! We appreciate your kind words and look forward to welcoming you back.
Quality products good range of products
Quality products good range of products delivery can be long but all round good company to deal with standards are fab.
2 de março de 2026
Resposta da OK! Beauty Box
We're so glad you appreciate our product quality and range! We're actively working to improve delivery times. Thank you for your kind words.
Love getting my monthly beauty boxes a…
Love getting my monthly beauty boxes a real treat and great value for money
20 de abril de 2026
Resposta da OK! Beauty Box
We are so happy you love your monthly beauty boxes! We aim for great value.
Unbelievable bad customer service
Unbelievable bad customer service, beauty box incorrect, not right items sent, never arrived for granddaughters birthday in time. I did get a replacement in the end but asked as good will if they would sent a extra beauty items, they never got back to me ???? I have cancelled my subscription with OK BEAUTY which is a shame as my granddaughter is obsessed with makeup and skin care who is 16 and wants this as a profession. If a massive company like OK don't care then we definitely go elsewhere
15 de abril de 2026
Resposta da OK! Beauty Box
We are truly sorry to hear about the issues you experienced with your recent order and the customer service you received. We recognise how frustrating it must have been for the beauty box to arrive incorrectly and not in time for your granddaughter's birthday. We are also very sorry that your request for extra items was not addressed. We value your feedback and are reviewing our processes to prevent similar situations.
Good selection of products.
23 de abril de 2026
Resposta da OK! Beauty Box
Welcome to the OK! Beauty Box club! We are absolutely thrilled to hear that you are happy with the selection of products in your box. We love putting together a diverse mix of goodies so you can discover new favorites for your beauty routine. Thank you so much for taking the time to leave your lovely feedback, and we look forward to bringing you many more fantastic treats in your upcoming deliveries!
Products were great
Products were great, sadly I wasn’t able to use most of them due to certain ingredients and allergies. They haven’t gone to waste as I’m making a gift basket up and will gift 🎁
30 de abril de 2026
Resposta da OK! Beauty Box
We're so glad you enjoyed our products and found a creative way to share them! We appreciate your understanding regarding the ingredients.
Great value good products
9 de março de 2026
Resposta da OK! Beauty Box
So glad you're happy! Thanks for your kind words.
Not another mascara!
Not another mascara!! A moisturiser for oily skin, when I have dry skin. What’s the point in filling out a profile, when you are sent products for a different skin type? Wish I hadn’t signed up for a year. Let’s hope next months box is a bit better, but I won’t hold my breath
11 de junho de 2026
Resposta da OK! Beauty Box
We appreciate you sharing your feedback. We are truly sorry the products in your box did not align with your profile. We are reviewing our profiling process to prevent this from happening again and improve future selections.
Resposta da OK! Beauty Box
We are smiling from ear to ear reading your lovely review! Thank you so much for sharing the love today. It is fantastic to know that the products hit the spot and that you are enjoying your latest treats. We always want unboxing your box to feel like the ultimate self-care surprise, so hearing your positive feedback is the best news ever. Thanks for being such a brilliant part of our beauty circle
Resposta da OK! Beauty Box
We're so glad your daughter loves our products!
Great products
Speedy delivery, high quality products and loving the glow drops.
Looking forward to receiving the next one!
15 de maio de 2026
Resposta da OK! Beauty Box
We're so happy to hear you enjoyed the speedy delivery and high-quality products, especially the glow drops! We appreciate your kind words and look forward to your next experience.
Quality of the products was great
Quality of the products was great. Speedy delivery and good value for money.
15 de maio de 2026
Resposta da OK! Beauty Box
Thank you for your wonderful feedback! We are so pleased to hear you enjoyed the product quality, speedy delivery, and great value.
I love trying out new products and the…
I love trying out new products and the monthly beauty box is a great way to do that.
15 de maio de 2026
Resposta da OK! Beauty Box
We're so glad you enjoy discovering new products with our monthly beauty box! Thank you for sharing your positive experience.
Resposta da OK! Beauty Box
Hi there, thank you so much for leaving us a wonderful five-star review. We are absolutely delighted to hear that you are loving your latest collection and that you found it to be such excellent value for money. Bringing you top-tier beauty treats that feel like a real luxury to unboxing is exactly what we love to do. Enjoy diving into all your fresh beauty goodies, and have a truly fabulous week ahead. ✨
OK! Beauty Box Team
Value for money and products I would use
12 de maio de 2026
Resposta da OK! Beauty Box
We're happy to hear you found value in our products!
Great value box .they make Lovely gifts…
Great value box .they make Lovely gifts for birthdays ect
13 de maio de 2026
Resposta da OK! Beauty Box
We're so glad you find our boxes to be great value and perfect for gifts! Thank you for your kind words.
A wonderful array of top quality…
A wonderful array of top quality products for a great price and a bonus free box too!
First time I've bought a box other than my monthly subscribed order,a real treat and great value!!
13 de maio de 2026
Resposta da OK! Beauty Box
Hi there, thank you so much for leaving such a lovely review! We are absolutely thrilled to hear that you are loving your goodies.
Getting a wonderful mix of top-quality treats at a brilliant price is exactly what we want for our subscribers—and who doesn't love a bonus free box to sweeten the deal? It sounds like you got an absolute bargain!
Thank you for being part of the community, and we hope you have the best time diving into your new beauty stash.
Pretty good selection
Pretty good selection! There’s only 2 items I gifted but well worth the money & can easily skip a month if the preview isn’t something you’d use!
13 de maio de 2026
Resposta da OK! Beauty Box
Hey there, thanks so much for sharing your lovely review! We are absolutely thrilled to hear that you found the selection to be well worth the money.
One of the best things about our subscription is how flexible it is, so we are super happy to hear you find it easy to use the skip option when a particular month doesn't quite match your routine. Plus, gifting items to friends or loved ones is such a fabulous way to spread the beauty joy—we love that they got a little treat!
Thanks for being a wonderful part of our community.
Resposta da OK! Beauty Box
Thank you for the fabulous review! We are so happy to hear that you are loving your new beauty goodies. There is nothing quite like the excitement of waiting for that next delivery, and we promise the upcoming treats are going to be just as amazing to unbox. Enjoy pampering yourself! ✨
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