Dreadful customer service I bought two calendars at nearly £200 these were lost by Evri and despite daily attempts to get two more sent out I am fobbed off and ignored . Next step a letter before acti... Ver mais
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Ive had the beauty box for over a year and have been completely satisfied with all the products My granddaughter has the items I don’t want/need we both look forward to receiving the box Also I had... Ver mais
A empresa respondeu
Absolutely love my subscription every month & have brought all the other boxes & the surprise boxes you can also add on when paying 🙂 Currently waiting on my advent calendar that says it is still bei... Ver mais
A empresa respondeu
Lovely goodies and my daughter is always delighted to see what the next parcel contains. A great selection.
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Our expertly curated OK! Beauty Box subscription is the perfect way to discover and enjoy the very latest in new and trusted brands that are delivered straight to your door every single month. Join thousands of OK! Beauty Box subscribers today and try something new that will excite, delight and keep you feeling pampered and radiant all month long.
Informações de contacto
One Canada Square, Canary Wharf, E14 5AP, London , Reino Unido
- enquiries@okbeautybox.co.uk
- okbeautybox.co.uk
4,2
Bom
11 mil opiniões
Pede aos clientes que escrevam opiniões
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Lovely box
Lovely box. Will use almost everything from this one. The handcream is my star.
7 de maio de 2026
Resposta da OK! Beauty Box
Thank you so much for sharing the love! We are absolutely thrilled to hear that this month's box was a hit for you and that almost every single product found a spot in your routine. That hand cream is an absolute dream, so we completely agree with you choosing it as your star product! Your support means the world to us, and we can't wait for you to see what treats are coming your way next time. Enjoy your pamper sessions! ✨
Love these beauty products really good…
Love these beauty products really good value for quality items
28 de abril de 2026
Resposta da OK! Beauty Box
Thank you so much for taking the time to share your lovely feedback with us! We are absolutely thrilled to hear that you are loving your new beauty products and that you feel you are getting amazing value for such high-quality items. Giving you that luxury experience at an unbeatable price is exactly what we aim for every single month. Enjoy your wonderful new goodies, and happy pampering! ✨
Absolutely loved everything that was in…
Absolutely loved everything that was in my beauty box x
7 de maio de 2026
Resposta da OK! Beauty Box
Thank you so much for sharing the love! We are absolutely thrilled to hear that you loved every single item inside your latest beauty box. There is truly nothing better than a perfect match for your beauty routine, and your wonderful feedback has completely made our day. Enjoy diving into all your gorgeous new treats, and happy pampering! ✨
This was another varied box
This was another varied box, full of high-quality products.
14 de maio de 2026
Resposta da OK! Beauty Box
We are over the moon reading this! 🥰 Thank you so much for the gorgeous feedback. It is wonderful to know that you loved the great variety and the top-tier quality of the items in your box this month. Unboxing a beautiful mix of products is the ultimate treat, and we hope you have the best time incorporating them all into your routine. Enjoy your gorgeous goodies! 💖✨
*****5 Stars This Month.
*****5 Stars this month.
I give Beauty Box 5 Stars this month because there was NO cleanser or face serum in the May box.
Glow Cocktail London Night Cream £45. I really like this. It absorbs into the skin well and is easily 'spreadable' on the face. Not sure about the 'Glow' bit though.. haven't noticed that. I wonder if the Day Cream will be in a future Beauty Box? Best item in the Box for ages. Worth the money.
Dr.Lipp Tint £18. Is handy to carry in my pocket at work and you get 3 of them in different shades. It adds a bit of lip colour, but only lasts a short time and is gone. Would't buy again. Not worth £18
MUA Makeup Academy £6. It"s OK, I wore to go out on Saturday night and the glitter ended up all over my face. It creases after a short time, but I really liked the look of the eyeshadow when I first put it on. But for 6 quid for all those shades, you get what you pay for. I wouldn't buy again.
Wild Science Hair Serum £12. Rather 'thin and runny'. I smoothed a small amount on my hands and I applied it to my hair on top, as this is where I have fly-aways. It made it look 'wet' at first, then dried to 'nothing in particular'. I think a good light hairspray would do a better job. Un-interesting. I wouldn't buy it again.
BeautyPro Under Eye Mask £3. I haven't used yet, but I find these eye masks messy and rarely make much difference. and they can't be expected to for only £3.
Thanks,
Debs
14 de maio de 2026
Resposta da OK! Beauty Box
Hello Debra
Thank you so very much for taking the time to share your incredibly detailed feedback with us! We are absolutely delighted that you rated this month's box five stars, and we are thrilled to hear that the Glow Cocktail London Night Cream has been the absolute best item you've received in ages. It is wonderful to know it absorbs so beautifully into your skin, and we have certainly noted down your request to see the Day Cream in a future collection!
We also really appreciate your honest and thorough breakdown of how the other products worked for you, from the Dr.Lipp Tints to the MUA eyeshadow palette, the Wild Science Hair Serum, and the BeautyPro Eye Masks. Getting your real-life feedback on how these textures and formulas perform is so helpful for us. While we are sad to hear that a few of the items didn't quite live up to expectations or suit your specific preferences, it is fantastic that the overall value and selection earned a top five-star score from you!
We love having you as a part of our beauty community.
Ok! Beauty Box Team
Fantastic value
7 de maio de 2026
Resposta da OK! Beauty Box
Hello Janice
Thank you so much for leaving us a wonderful five-star review! We are absolutely thrilled to hear that you are loving your box and that it offers such fantastic value. Bringing you top-tier beauty treats at an amazing price is exactly what we love to do, so it completely makes our day to see your positive feedback. 🌟
Ok! Beauty Box Team
Resposta da OK! Beauty Box
Hello Catherine
Thank you so much for leaving us this lovely five-star review! We are absolutely thrilled to hear that you found our service to be both accurate and prompt. Delivering your gorgeous beauty treats exactly as expected and in record time is always our top priority, so it completely makes our day to see your positive feedback. 🚀
Ok! Beauty Box Team
Resposta da OK! Beauty Box
We love this so much! Thank you for sharing your review with us. There is truly nothing better than sharing the joy of amazing beauty finds with those close to us. We hope they enjoy trying out the goodies just as much as you do! 🎉
Disappointed
Mascara was not up to scratch and the other products were not anything special ,
13 de maio de 2026
Resposta da OK! Beauty Box
Thank you for sharing your feedback with us. We are really sorry to hear that the mascara didn't quite hit the mark for you and that the rest of the selection didn't feel extra special this time around. We always want our boxes to bring a total wow factor, so your comments are incredibly helpful for us. We would love the chance to look into this for you and see how we can make things right, so please do pop us an email at enquiries@okbeautybox.co.uk for further support.
Love the beauty box
6 de maio de 2026
Resposta da OK! Beauty Box
This is music to our ears. 😊 Thank you so much for the wonderful review. We love knowing that your latest arrivals have hit the spot. Enjoy experimenting with your new goodies, and thank you for being a part of our beauty community. ✨
Customer service is pretty poor
I've ordered a few things from this company and I've been pleased with the boxes. Unfortunately there has been a couple of issues which make me question the professionalism of the company. I wanted to purchase a box that was on a payday offer. The offer didn't apply and I contacted Ok beauty to ask why this wasn't working. I was told the promotion had ended. A few days later the promotion was still advertised on their website but I still wasn't able to get the promoted price.
Recently I purchased a beauty box with a free gift. On checkout I was offered a mystery beauty box for an extra £12. I decided to go for the offer and was disappointed to find the box I received was a duplicate of the free box. I would never have purchased it I'd have known it was the same and I think it's a fair assumption that they would be different. I contacted Okay beauty to explain and was told I could return the box but I'd need to pay the postage.
Little things but have left me with a poor impression of the company and I'd avoid using them in future. There are many similar companies out there that provide a better customer experience.
3 de junho de 2026
Opinião espontânea
Resposta da OK! Beauty Box
Hello Zoe
We appreciate you sharing your recent experiences with us. We are truly sorry to learn of the issues you encountered with our promotions and the duplicate mystery box. Your feedback is invaluable, and we are reviewing our processes to prevent similar situations for our valued customers.
Ok! Beauty Box Team
Great value for money!
I love the little beauty selections each month, great to try out new products I’m unaware of or have never tried before. It’s great value for money and I look forward to each months products.
13 de maio de 2026
Resposta da OK! Beauty Box
Hello,
Thank you so much for leaving us this lovely five-star review! We are absolutely delighted to hear how much you look forward to your delivery each month. Introducing our community to exciting new beauty treasures that you might not have discovered otherwise is exactly what we love to do, so it is wonderful to know our monthly selections are hitting the mark for you.
There is truly nothing better than an unboxing that brings a bit of mystery and joy to your routine, especially when it offers such great value for money! We hope you have the most fantastic time diving into your latest goodies and finding some brand new favourites.
Ok! Beauty Box Team
Great products
6 de maio de 2026
Resposta da OK! Beauty Box
Hello Amanda
Thank you so much for leaving us a wonderful five-star review! We are absolutely thrilled to hear that you are loving your new beauty products. Bringing you high-quality items that slide perfectly into your daily routine is exactly what we aim for, so it completely makes our day to see your positive feedback.
Ok! Beauty Box Team
Excellent service 5⭐️
6 de maio de 2026
Resposta da OK! Beauty Box
Hello Sarah
Thank you so much for leaving us a wonderful five-star review! We are absolutely delighted to hear that you experienced excellent service with us. Providing a seamless and friendly experience from the moment you order to the moment your goodies arrive is exactly what we aim for, so your top marks completely make our day.
We love having you as part of our beauty community and look forward to bringing you many more exciting boxes in the future.
Ok! Beauty Box Team
Resposta da OK! Beauty Box
Hello Melanie
Thank you so much for taking the time to share your lovely review with us! We are absolutely thrilled to hear that you experienced fabulous customer service from our team. Providing clear, helpful, and friendly support is exactly what we aim for, so it completely makes our day to know we looked after you so well.
We always want you to feel valued and supported whenever you get in touch with us. Thank you for being a wonderful part of our beauty community, and we look forward to bringing you more exciting updates and goodies soon!
Ok! Beauty Box Team
Resposta da OK! Beauty Box
Hello Kim
Thank you so much for the lovely review! We are absolutely thrilled to hear that you are loving all of the products in your collection and that you cannot wait to enjoy using them all. Giving you that perfect moment of unboxing joy is exactly what we aim for, so it completely makes our day to know this edit is a total hit.
We hope you have a wonderful time diving into your new beauty routine. Thank you for being a brilliant part of our community, and we look forward to bringing you more exciting surprises soon!
Ok! Beauty Box Team
Resposta da OK! Beauty Box
Hello Patricia
Thank you so much for the lovely review! We are absolutely thrilled to hear that you are loving all of the products in your collection and that you cannot wait to enjoy using them all.
We hope you have a wonderful time diving into your new beauty routine. Thank you for being a brilliant part of our community, and we look forward to bringing you more exciting surprises soon!
Ok! Beauty Box Team
Products in the Beauty Box good
Products in the Beauty Box good, delivered shortly after purchase.
I added on an additional box but dont think I would do it again
13 de maio de 2026
Resposta da OK! Beauty Box
Hello Elaine
Thank you so very much for taking the time to share your review with us. We are absolutely delighted to hear that you are happy with the beauty products in your collection and that they landed on your doorstep so quickly after you placed your order! Getting your treats delivered in record time is always our top priority.
We also really appreciate your honest feedback regarding the additional box you added to your purchase. We always want our extra treats to feel like an absolute winner, so it is really helpful to know how this experience felt for you. We love offering our community different options to customise their order, and your thoughts are incredibly valuable as we plan out future choices.
Ok! Beauty Box Team
Resposta da OK! Beauty Box
This is exactly what we love to hear! Thank you so much for sharing your lovely feedback. Discovering fresh new treats that you genuinely love is what we are all about, so we are thrilled you are pleased with the quality. Enjoy your gorgeous new routine! 🎉🥳
Great products
5 de maio de 2026
Resposta da OK! Beauty Box
Wow, a five-star rating! Thank you so much for dropping by to leave us some love. We are over the moon to know you are enjoying your subscription. Have a fabulous week! 🎉🥳
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