Old London Opiniões 

129
•
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Where do I start apart from DO NOT BUY from this site. I should have read the previous reviews before purchasing! Ordered a men's top. Tried to cancel the order as it hadn't arrived after 3 weeks. Adv... Ver mais

Classificada 1 em 5 estrelas

Do not buy from this company. 1st Callaway top arrived, incorrect colour and worst quality material ever. Paid for shipping to obtain correct item but this arrived correct colour but very poor garm... Ver mais

Classificada 1 em 5 estrelas

Terrible !! Ordered 2 half zip call away jumpers , received 3 weeks later , from abroad , 100 %polyester obviously fake jumpers , X-Large more like medium . Offered 25%refund or post items back at... Ver mais

Classificada 1 em 5 estrelas

Wish I had read the reviews before purchasing. Do not touch this company. Fake goods, shocking quality and arrived in terrible condition. Emailed company who responded straight away saying they would... Ver mais

Informações sobre a empresa

Escrito pela empresa

Old London is a fashion brand inspired by modern London style. We create everyday pieces that blend comfort, confidence, and design—backed by global shipping, easy returns, and responsive support.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

129 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 17% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(129)

66 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I did not realise these were fake!

I did not realise these were fake!! I ordered on 3/11 and still not been shipped. I have looked through to find address stating its london!! They are fraudulant which i now realise!! I have asked for a refund but not holding my breath!! I am so dissapointed in myself!! It was on facebook i saw them advertised be careful!!

15 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Cheap Fake Callaway knock-offs from…

Cheap Fake Callaway knock-offs from China.

As others have mentioned this is not a London based store. The shop image shown on the website is Ai and does not exist.

They sell cheap Chinese fakes and they take 3 weeks to arrive not he 3-5 working days as stated.

There customer service department is also Ai generated.

Con artists, but hey ho, lesson learned.

5 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Be careful if you order from this site…

Be careful if you order from this site I ordered 2 x Callaway jumpers for my husband and I received 2 x fleece tops very bad quality and look fake! I did contact customer services and they offered me 3 options (A) to keep items and receive 25% back of which I paid (B)replacement/exchange or (C) send items back but I was quoted £26 to return them back to India. I have opted for A so my husband won't be wearing them on the golf course but wearing them in the garden instead!!

13 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Disgusting

Disgusting. Cheap fake polyester top and not a Callaway.
No response from non-existent customer service.
Transaction reversed.
Reported to appropriate bodies.

12 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

None existent customer service . Avoid !

I ordered a cotton golf top and I received a cheap polyester fleece . I have contacted Old London via an on line form ( trying to obtain returns information ) and twice via an email . I have received no response to any . I think the customer service at this company is none existent.

13 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not order through this company

Disgusting customer service. Said they tried to deliver twice, but they forgot to put my door number on the address. I know I put it on, because the billing address was correct. They now want £30 to deliver again! Apparently that is a small shipping fee 🤬 they have now offered me a 30% of the full payment refund! Disgusting behaviour! Gutted I didn’t read the reviews. So sad that people rip off hard working people. These were presents for my sons 🤬

1 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Cheap rubbish

Cheap rubbish. 100% polyester. Took 3 weeks to arrive. Very disappointed. Absolute rip off. Supposed to be 60% cotton 40% polyester. AVOID like the plague.

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company claim to be from Covent…

This company claim to be from Covent Garden in London. Items shipped from China, and are fake branded items. I bought what I thought was a Callaway 1/4 zip pullover. Yes it has an embroidered logo however no garment care instructions, no tags inside the garment, clearly a cheap Chinese Fake, avoid this company.

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Wish I had read these reviews before I…

Wish I had read these reviews before I ordered.
Old London (Based in covent Garden - NOT) - is a misleading name for a Chinese business. I ordered two Callaway half-zip JUMPERS, and i have received two Callaway half-zip FLEECES???? Quality is very poor and will probably end up in the bin.
DO NOT PURCHASE FROM THIS COMPANY

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not buy from here!!

Do not buy from here!!!
An absolute scam!!
I’ve been waiting for this delivery for nearly 3 weeks!
Turns out it was near my delivery address yesterday and now all tracking has changed to a completely different address and now has been delivered to the other side of the country!

11 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Steer well clear

I can't believe I have fallen for the completely misleading website which gives the impression that the company is based in London when in fact it is a front for chinese fakes. I ordered two tops 2 weeks ago and they have yet to be despatched but it's too late to cancel. I'm just going to have to write this off but I hope others will be more diligent than I was in terms of doing the research before I bought

10 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

FRAUD - AVOID AVOID AVOID

AVOID AVOID AVOID

I made a purchase for 3 items off this fake company pretending to be in London. It’s not, it’s being shipped from China! I ordered the items on the 26th October for my birthday and now my birthday has been and gone and still no items.

The customer service is responsive and apologetic but it’s obviously being churned out using a bot.

I just wish I had read these reviews like all these disappointed people.

Fraudsters - something should be done with trading standards here in the UK.

9 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Never buy off this company

Never buy off this company, I ordered a callaway gilet which took 3 weeks to arrive and when it did it was fake and didn’t fit , it’s my own fault for not looking at reviews, absolute rip off

8 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I also wish I had read the reviews I…

I also wish I had read the reviews I have still not received the zip up top I ordered on 26th October. Web site says delivery is in five working days which is obviously a lie . I think trading standards should be involved . I asked for my order to be cancelled told it was too late. Never again.

27 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

This company is selling counterfeit…

This company is selling counterfeit goods.
I ordered two Callaway zip up tops. After a three week wait for them to arrive from CHINA, I was extremely concerned to find that these goods were of poor quality,and obviously fake.
I am now attempting a refund.
Wish me luck.
Do yourself a favour and stay well clear of these con merchants.😡

8 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Counterfeit goods

Possibly the worst company I’ve ever dealt with.
The web site purports to be based in the uk - false !
The goods are advertised as eg callaway - false.
The product I bought is clearly counterfeit which whilst it has a ‘genuine’ chest badge in the exterior it doesn’t have an internal label or come in a company bag.

I’ve tried to get my money back and have insisted since day 1 that I demand a full refund of the costs and postage (if they want the goods back) before I send the items back to India ( strange when they came from china).
Communications with the company over any refund were quicker than expected until I realised they were probably AI generated given the speed and detail in any response.
Have been asked for PayPal details and email address now but refused to expose myself to further fraud! The ed company have my email and j ow the credit card I bought the goods on which is where I want the funds returned.

Never followed tv ed maxim ‘if it’s too good to believe it’s a bargain etc it never is’

My advice shop elsewhere where you can see and try the goods in first

Good luck 😀

6 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Fake items

The item was delivered 4 weeks after order. When I check the item all labels were cut of and the quality was very poor . I would agree the items are fake and not worth what they cost

23 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Do not shop at this company they sell…

Do not shop at this company they sell fake items that are terrible quality
If you want to return to India which costs almost as much as the original fake item after a lot of emailing I managed to get a full cash refund for 1 item. I disputed another item with American Express and I was successful
They are partners with Kova London also a company that sells fake goods
Stay well clear of both companies

3 de novembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Spotted the web site and thought yup…

Spotted the web site and thought yup this looks ok. Usual shot for linen shirts of a man on a beach and the "sexy" look. I have shopped for shirts for many years. T M Lewin, Hilditch, Turnbull & Asser, Harvie & Hudson, New & Lingwood, Coles, Frangipani, Emmet (the best) and even worked for Thomas Pink under the late great Peter Mullen.
I ordered an Anderson Linen in Blue. Took some time to arrive (3 weeks) and became highly suspicious when the tracking said coming from China. Well the most ghastly piece of pure Nylon arrived that I keep as a party joke. Duped "oh yes" and had to laugh at myself. When I look at the quality of Italian cotton that Emmett use its no wonder an Emmett costs between £175 and £250 as opposed to Old London at £26.
Please think very carefully before you purchase.

24 de julho de 2025
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais