Olevsstore.com Opiniões 66

TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Watch stopped working after 4 months, emailed support and got rapid reply about how to return. Posted back to China by tracked service as instructed, since then, nothing - no response to emails, no re... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Very good customer service. The original item I ordered was not available they offered newest version for the same price though it costs more. I was very happy with the result.

Classificada 1 em 5 estrelas

I read some good reviews and even reviews rating these watches against Rolex. I bought a Rolex look alike to try it as I own a Rolex submariner which is awesome. Unfortunately Olevs is not even close.... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First of all wide range of models to choose from and that too at a reasonable price. Also interaction with Mr.Tony was reassuring. Overall a great buying experience , looking forward to buy more fro... Ver mais

Informações sobre a empresa

  1. Relojoaria

Escrito pela empresa

We have a Certificate of Authorization to carry out local and online sales/distribution of OLEVS series products. We assure all products provided by us are authentic. Olevsstore.com has been able to provide its customers with the best prices, selections, and service. Our goal is to satisfy our customers with quality watches at an amazing price. Please come shop with us and we will make sure the shopping experience is easy and enjoyable. Discover authentic watches in a variety of sizes and styles in our watch shop ⌚ at Olevsstore.com.


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

66 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 91% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 2 em 5 estrelas

Olevs automatic watch

Automatic watch system is useless. Even 200 windings last for less than two days and according to Olevs themselves it's only 40 hours

1 de setembro de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello John Cassels,

With mechanical watches, you need to wear it 8-10 hours a day (the normal time of wearing it every day), otherwise you need to wind it manually. The power reserve of about 40 hours is not short, if you do not wear the watch often, choose a watch that uses batteries.
I have explained very clearly to you (even though you did not purchase from our website) but you still submitted a 2-star review, I am shocked and disappointed with your review. Please be a knowledgeable user!

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 2 em 5 estrelas

Nice looking watches but battery…

Nice looking watches but battery doesn't even last 9 months, the back cover won't pop off, plus the chain links are nigh on impossible to get off without breaking the chain removal tool, mine broke already, like I say good looking but much improvement needed re the quality and usage....

11 de setembro de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi Ian Stenner,

I'm Tony Nguyen from Olevsstore.com. I'm sorry about your bad experience.
However, I checked and found that you did not buy the product from our website (olevsstore.com). You likely bought a cheap, fake product from other websites.
We have an article reminding users about how to choose products and distinguish between genuine and fake products, you can see details here: https://olevsstore.com/warning-notice-fake-products/
You should check carefully before buying products online to avoid fake, cheap ones.
I also hope you change your review, because it is not your experience when buying watches at olevsstore.com
Your review may be confusing to other customers.

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 5 em 5 estrelas

Great customer service and product

I had some issues tracking my order, but it was on my end and the customer service was excellent and promptly responded to my concerns. The watch is fantastic and I highly recommend them.

5 de agosto de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Thank you so much for taking the time to leave us a rating <3

Classificada 5 em 5 estrelas

El producto llegó a tiempo muy bien…

El producto llegó a tiempo muy bien cuidado me gustó la atención brigada y el mantenerme informada de cada movimiento de mi paquete. Producto muy buena calidad estoy encantada ... haré mi nueva compra próximamente.

18 de julho de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime! <3

Classificada 1 em 5 estrelas

This is the most immoral and dishonest…

This is the most immoral and dishonest company I have ever encountered in my life. The watch features mention blood sugar and blood pressure measurement, but these are unfortunately not available. I checked these features as soon as I received the watch, but they do not exist. Additionally, the watch has no sound, only vibration. I have written approximately ten times via the chat on the website and via email, requesting to return the watch in accordance with the company policy, but my requests have never been responded to. I paid $120 and deeply regret buying it.

25 de junho de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Mustafa,

I'm Tony Nguyen from Olevsstore.com. It looks like you purchased the product from another website and not from us - olevsstore.com. We don't get any message from you!

Please note, there are many companies - websites selling the watch and with the name OLEVS. We do not have any relationship with those companies. We only sell products on the olevsstore.com website!

You must check the information and submit an accurate review to the website where you ordered the product. Wrongly rating the seller will not solve your problem.

Best regards,
Tony Nguyen - Olevsstore.com
WhatsApp: +84899991428

Classificada 1 em 5 estrelas

I have 4 of these watches so I'm a…

I have 4 of these watches so I'm a "Customer" I guess. That said a month ago one of the pins broke where the band meets the watch. When this happened the piece the pin is located in was lost. I've emailed them 4 times and called 3, looking to get the replacement piece or buy a new band from them. Not one response?

Suffice to say if you buy one of these watches and need support you're on your own. One would think after 4 purchases someone would reply and either offer to send me a few of the pieces for free or at least charge me to either purchase them or a new band. Not the case. Buyer beware

"they’ve asked for more details to better understand your experience."

Tony, thank you for responding. A shame it had to take this level of communication to get to this point but thank you none the less, I appreciate it. I'm not sure what further details you require, I think I made my ask very clear. The band broke and I can no longer wear the watch, not complicated.

The first piece that connects directly to the watch, the one that encases the pin which broke, has been lost when the pin disconnected. I either need to replace it or buy a new band if I must. I'm happy to purchase either a few of the pieces that I reference or a new band. I can send a picture if that helps, not sure how else to describe what I'm referencing.

Can you send me few of the pieces (So I have extra in case this happens again) I need or a new band for the watch? As I said I'm happy to pay for either or. You have my email

I am referring to OLEVS Watch 2858 Chronograph Luminous

I live in Florida, bought all 4 online thru your site.

Anthony Fornabaio
316 Capri G
Delray Beach, Fl 33484

Tony, I don't have the ID #'s. Can I buy the part I'm referring to or a new band for that model or not? I can send you the photos of each watch I have if you want. All I want to do is replace the piece that has been lost or buy a new band. I'll pay for them, no problem. Sorry I don't have that info for you. Not sure what else to say. I'd post the picture or the link but this site won't allow me to

If I didn’t order from you how did I get them? Don’t appreciate the insinuation that I’m lying. I’ll reach out on What’s app & the email AGAIN. Why you simply won’t help me buy a new band or a link for the band is insane. I have nothing to gain by lying. Reach out tomorrow to see if we can resolve this

I emailed you, let me know if you will sell me a new band or the replacement part

So now they refuse to help me. Do what you want with your money but know if you have an issue and need a part your watch will be useless and you wont be able to PURCHASE new parts etc. So pathetic.

Everything I've stated here is the truth and can be proved without question. This site is supposed to be for the benefit of consumers. Obviously when a consumer writes an unfavorable review it's only natural the vendor will dispute it, this is to be expected. As for my experience with Olves watches, you can choose to do what you want regarding my review of them. It would be unjust to the consumer / public to not let them know what they would possibly be in for if they use this vendor. As for me, I'm moving on from this. It's been a bad experience and feel the right thing to do was my part to let the public know what they would probably be in store for if they used this site, Something so simple as to just buy a replacement band should have been a simple request. I was never looking for something for free. I repeatedly offered to buy it but they refused.

We move on, hope never to heart about this again

5 de junho de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Anthony Fornabaio,

You made a purchase and contacted OLEVS.COM, not us (OLEVSSTORE.COM). We are different sellers and do not have any relationship. Please check this: https://tinyurl.com/2dep279z

PS: People should choose to buy products from reputable websites, and review information carefully before submitting a review. Contacting the wrong seller won't help you solve the problem, and buying from someone else and rating the service for another seller is unfair!

Many websites are selling OLEVS watches, and we are just one of the sellers, we do not represent the OLEVS brand to handle all after-sales issues. We can only support customers who buy directly from our website. So, choose a reputable sales website!

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 4 em 5 estrelas

I am planning to test the GW-G2870-4…

I am planning to test the GW-G2870-4 clock and am keen to understand its construction and the materials used. Specifically, I would like to know if the clock features genuine stainless steel components. Could you provide a detailed description of the materials used in both the exterior and interior of the clock?

I plan to conduct a thorough examination of the clock's build quality, including material testing, as I have come across some feedback suggesting it may have issues with quality. Clarification on this matter would be highly appreciated to help me make an informed decision.

Thank you very much for your assistance.

10 de junho de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi, you can see more details about OLEVS 2870 here: https://olevsstore.com/product/olevs-mens-watch-2870/

Classificada 5 em 5 estrelas

Great watch. Lack of support. EDIT: Great support

Very nice watches, and the seem to have great build quality as well. I've had an automatic watch since November 2023 and it broke on me in march of 2024. That's 4-5 months of good everyday use. I took care of the watch but what happened was the minute hand came loose and basically does not function any longer.

I'm giving 2 stars instead of 5 because the brand offers 12 month warranty if something with the craftsmanship goes wrong or something like that. I got in contact with the support team about my watch but after giving them my order number, they basically ghosted me.

The watches are a good 5/5 but because of the experience I've had with the support team, It's a 2/5.

UPDATE: I did indeed buy from a different site. Make sure if you get an Olev watch, get it from this site. Support was helpful but unfortunately nothing can be done, I need to take it to a watch repairer. Shoutout Tony, huge help.

31 de março de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Kyle Agpoon,

It seems like you've purchased the watch from another seller (not from us olevsstore.com). So your assessment for support is incorrect. Please check again.
If you need any help, you can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 3 em 5 estrelas

I love the watch and the way it looks

I love the watch and the way it looks, however it has only one crown position and I cannot seem to set the year. I have no set up instructions. Model # is G6687. I couldn’t find instructions online line so I gave up and stored it in my watch box. I was just looking in the box today and noticed how nice the watch looked. Hoping someone can advise
Bob
Apologies for model # mistake, it’s actually G6687.
Please see below my email requesting help back in January
————————————

Hi
My watch has not changed from 2023 to 2024. I have lost my manual. Can you instruct me how to change year or send instruction manual .

Regards
Bob

27 de dezembro de 2023
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Robert Hunter,

It seems like you've purchased the watch from another seller (not from us olevsstore.com). We don't sell OLEVS 6687, please check again.
However, if you need any help, you can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com
----------
There is no model #G6687, where did you purchase it? Please contact us via WhatsApp: +84899991428 to get support.

Classificada 3 em 5 estrelas

Olevs great watch received as Christmas…

Olevs great watch received as Christmas present 2023 but very poor “lock” on the wrist band opens much too easily & without any warning could very very easily slip of one’s wrist & be lost.
Richard S

20 de abril de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi Richard S,

Thanks for the time to write a review. Maybe your watch strap is defective.
If you purchased it from olevsstore.com, please contact us to get a new replacement band.
You can contact us via WhatsApp: +84899991428 or via email: support@olevsstore.com.

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 5 em 5 estrelas

handsome watch

The watch actually arrived !! Nice watch . It was a bit difficult to remove links in the strap but I did it eventually. It is keeping good time and looks nice. Thanks

16 de março de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime!

Classificada 5 em 5 estrelas

OLEVS 6777

Dear OLEVS Store Team,

I wanted to take a moment to express my gratitude for the exceptional experience I had with Olevsstore.com. From browsing your website to receiving my order, every step was seamless and enjoyable.

The website interface was user-friendly, making it easy to explore your wide range of products and find exactly what I was looking for. The checkout process was smooth, and I appreciated the various payment options available.

Moreover, the delivery of my order was prompt, and the packaging ensured that my OLEVS watch arrived in perfect condition. The quality of the product exceeded my expectations, and I've been receiving compliments on it ever since.

Thank you for providing such outstanding service and offering top-notch products. I'm thrilled with my purchase and will definitely be returning to Olevsstore.com for future shopping needs.

Best regards,

Tamás Endre Farkas

28 de março de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Tamás Endre Farkas,

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. 🥰

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 5 em 5 estrelas

My friend Olev

know Olev. Al Bundy and I played football with him in high school. 🤣

19 de março de 2024
Opinião espontânea
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Thank you for the 5-star rating 🥰

Classificada 5 em 5 estrelas

We bought two!!

My Husband ordered a watch from Olvesstore, because he particularly liked the colour. He also doesn’t normally purchase from online stores. However he and I were very impressed so I (his wife) decided to buy one as well.
Both watches are fantastic quality & Value!

29 de fevereiro de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi Paul Muir,

Thank you very much for taking the time to write a review. We are lucky to have customers like you. Many thanks! 😍

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 5 em 5 estrelas

Rich T

It was a great item very happy with my new purchase thank you

15 de fevereiro de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi Richard,

Thank you so much for your kind words. We are happy to serve you!

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 4 em 5 estrelas

Watch arrived in good order and not too…

Watch arrived in good order and not too long to wait.

19 de fevereiro de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hi Jeffrey Leith,

Thank you for taking the time to write a review. I hope to continue to serve you in the future.

Best regards,
Tony Nguyen - Olevsstore.com

Classificada 5 em 5 estrelas

Beautiful watch

The web site provided a useful background to the company and its history.
I made a pre sale technical enquiry by email which was answered without delay, and provided the information I was seeking.
In the event, I am very pleased with my purchase which matches the description and photographs on the web site.

13 de janeiro de 2024
logótipo da Olevsstore.com

Resposta da Olevsstore.com

Hello Mr Stokes,

I'm Tony Nguyen from Olevsstore.com. Thank you so much for your feedback! As you can see, there are a few reviews from users who did not purchase from us, they are mistakenly submitting a review for Olevsstore.com, your review is really helpful because you are a verified buyer.

We would like those who have made purchases on Olevsstore.com to take a moment to submit their honest reviews when shopping on the Olevsstore.com website. Your review is not only a motivation for us to continue to serve better but also for buyers to choose the right reputable seller before making a purchase.

Once again, thank you very much for taking your valuable time and sending us your most honest reviews.

Best regards,
Tony Nguyen - Olevsstore.com

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