I will never order from this company again I ordered four towels and waited for delivery which never arrived When I contacted them they said they had been over sold so I wouldn’t be getting them... Ver mais
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Leia as opiniões dos outros
Ordering was very easy, my order arrived well packaged and just a few days after purchase. The items I purchased, a cotton sofa throw and some soft cotton double sheets, are of good quality.
First time I have used this company and have been very impressed Ordering was a breeze. I was kept up to date with e-mail information from start to delivery. And find it hard to believe that the... Ver mais
The items were of good quality at a very competitive price. Delivery was good, much prefer Royal Mail to couriers. Only disappointment was that I was convinced that I had ordered a different pattern t... Ver mais
Informações sobre a empresa
- Loja de roupas de cama
- também em
- Decoração e Design de Interiores
- Loja de artigos domésticos
- Loja de cortinas
- Loja de roupa
Escrito pela empresa
OLIVIA ROCCO was born from a simple but powerful idea — that luxury homeware should be accessible to everyone. Founded in Manchester, UK, we set out to create a brand that brings hotel-quality bedding, premium towels, beautiful curtains, and everyday homeware into homes across Britain, without the department store price tag. Who We Are We are a proudly online-first British homeware brand, built from the ground up with a clear purpose: to make your home a place you genuinely love. Every product in the OLIVIA ROCCO range is designed with comfort, quality, and style at its heart. From our best-selling luxury duvet cover sets and hotel-quality towels to our thermal blackout curtains, velvet cushions, and premium loungewear — every piece is chosen to elevate the everyday. Quality You Can Trust We take quality seriously. Many of our products carry OEKO-TEX® Standard 100 certification — independently tested and verified free from harmful substances, making them safe for the whole family. Our fabrics are soft, breathable, machine washable, and easy care, because real luxury should be low maintenance. We work with trusted suppliers who share our commitment to ethical sourcing, fair labour practices, and responsible manufacturing. Our Sub-Brands Daisy Dreamer — our premium nightwear and loungewear brand, crafted for women who believe comfort and elegance belong together. From plush fleece robes and soft pyjama sets to luxury nightdresses and co-ord lounge sets, Daisy Dreamer is designed for every moment at home. Indus Cotton — our premium cotton range, sourced from the world-famous Indus Valley region, crafted from longer, more durable fibres for towels and bedding that feel genuinely luxurious wash after wash. Our Commitment We believe a great brand should be good for people and good for the planet. We are committed to carbon-neutral shipping, ethical supply chains, and continuous improvement in how we source and manufacture our products. Read more on our Climate Commitment page. Free UK delivery on orders over £22. Clearpay and Klarna available at checkout. 35-day hassle-free returns. Shop Bedding | Shop Bath | Shop Home | Shop Loungewear
Informações de contacto
Road Beta, Brooks Lane, CW10 0QF, Middlewich, Reino Unido
- support@oliviarocco.com
- oliviarocco.com
4,0
Bom
145 opiniões
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Respondeu a 100% das suas opiniões negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Grey dressing gown
Dressing gown lovely and soft but very thin. And not made very well. Delivery ok.
5 de dezembro de 2025
Opinião espontânea
The sheets smelt awful and took a couple of washes instead of just one. The dressing gown is lovely but poorly made i had to repair belt loops and hanging hook.
Ordering was easy and payment. Delivery was good too. Just quality of dressing gown and smell.
28 de outubro de 2025
Opinião espontânea
Feel Soft very good value & quality.
Feel Soft very good value & quality.
Deluvery was fairly quick.Kept informed with information.Would recommend this product
27 de outubro de 2025
Barely heats
First time on the bed and it barely has any heat, doesn't penetrative the sheets at all. Disappointed to say the least. It will be returned
12 de outubro de 2025
Opinião espontânea
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Improve quality and design
24 de setembro de 2025
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Product not fit for purpose as it doesn't fit and offered 20% refund do not buy!
I bought the Olivia Rocco Royal Damask Duvet Cover Set on Amazon. I was not thrilled with it but I liked the reverse side so kept it. I washed it as I do all new linen. I put it on my standard kingsized duvet to find it is too small. I contacted the seller through Amazon and was offered a 20% refund and I could keep the defective product that doesn't fit. I reported it and followed the instructions but I have to pay to return the set, I don't have the packaging as I threw it away, as I have never had bedding that doesn't fit! So I probably won't get a full refund and out of pocket to return it! Absolutely disgusting and I will never buy your products again.
To follow on from the reply from Olivia Rocco. I understand that your product was sold through 3rd party sellers but you manufactured a product that is for a kingsized duvet and your product doesn't fit.
26 de setembro de 2025
Opinião espontânea
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this but unfortunately Amazon and 3rd party resellers on Amazon have there own policies which we are not responsible for. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share.
Take care,
OLIVIA ROCCO
colour good but stains will not come out
28 de agosto de 2025
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Poor quality and fault pyjamas
Ordered two sets of pyjamas. Both the same size but massively different in fit. Both have developed holes along the seam after just one wear. Would not recommend. Have requested a refund. Will update once I have a reply.
23 de julho de 2025
Opinião espontânea
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item for a refund, the team have replied to your email this morning. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Towel baskets were beautiful and very…
Towel baskets were beautiful and very quick delivery.
3 de setembro de 2025
Opinião espontânea
100%seller good communication and quick…
100%seller good communication and quick delivery
4 de setembro de 2025
Opinião espontânea
nice quality for a reasonable price
nice quality for a reasonable price. Good delivery time
27 de agosto de 2025
You sent me the wrong order
You sent me the wrong order, I would never buy that stupid flower thing ,I ordered the green strip one which i recieved, but the gray one never arrived ,instead you sent me that flower horrible one ..
26 de agosto de 2025
Resposta da OLIVIA ROCCO
Hey there,
Sorry to see this. You may return the item if unused for a refund. Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Take care,
OLIVIA ROCCO
Excellent service,lovely quality,very…
Excellent service,lovely quality,very quick delivery
19 de agosto de 2025
Opinião espontânea
Decent curtains
Wasn't expecting much for the price but the reviews seemed ok so I risked it, I'm glad I did. While they definitely aren't true blackout curtains they are still pretty good. They are lightweight and the colour was perfect! For £18 I will definitely be ordering more when needed. Very happy 😁
13 de agosto de 2025
Opinião espontânea
Lovely throw
Lovely throw, great value for money and easy returns (I re-ordered another size!)
28 de julho de 2025
good product and service
The delivery was fast and the product good value, and does what it says, generous size
28 de julho de 2025
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