OMED Health Opiniões 20

TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

For transparency, I trialled the device as part of a pilot scheme. The device and phone app are easy to use and all my interactions with the customer service were great. I would recommend it for... Ver mais

Classificada 4 em 5 estrelas

Having had gut issues for sometime, I was happy to have been accepted on a trial with OMED Health to understand if I had IMO/SIBO. The app, the breath monitor and instructions on how/what to do fo... Ver mais

Classificada 5 em 5 estrelas

I have IMO / SIBO. I have been using the device to track how my Rifaxmin paired with herbal antimicrobials treatment is going as well as identifying food triggers. My methane levels were high before... Ver mais

Classificada 1 em 5 estrelas

I bought the device a month or two ago and the results I was getting initially were basically 0 for both methane and hydrogen. Recently the results have varied widely the same as the other person who... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Consultor de saúde pública
  2. Gastroenterologista

Escrito pela empresa

OMED Health is a dedicated, patient-centric digital platform that offers breath-based devices and supporting resources for a range of conditions. Our initial focus is within digestive disease and gut health, directly supporting patients with breath-based diagnostics. OMED Health was founded in 2022 and is a division of Owlstone Medical, the world leader in breath analysis. Owlstone Medical’s mission is to save 100,000 lives and $1.5B in healthcare costs by advancing early detection and precision medicine through Breath Biopsy. We also partner with the Functional Gut Clinic to provide Hydrogen and Methane Breath Tests for the detection of small intestinal bacterial overgrowth (SIBO) and carbohydrate malabsorption and through this partnership, we are involved in studies related to early detection and precision medicine of gastrointestinal disease, as well as the discovery of novel biomarkers. Our products and services are currently available in the United Kingdom, but we are looking forward to expanding our reach further soon. If you would like to learn more about working with us as an affiliate or partner, then please get in touch.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

20 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

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Classificada 5 em 5 estrelas

Easy to use app that provides a lot of insight

For transparency, I trialled the device as part of a pilot scheme.

The device and phone app are easy to use and all my interactions with the customer service were great. I would recommend it for anyone with IBS symptoms who is concerned they may have SIBO.

I ultimately tested negative, which was reassuring, but I also found value in monitoring the methane/CO2 levels in my breath and tracking those against the food diary I was entering into the app. This gave me some hints at triggers for my IBS symptoms and has allowed me to make adjustments to improve things.

8 de dezembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

OMED trial

Having had gut issues for sometime, I was happy to have been accepted on a trial with OMED Health to understand if I had IMO/SIBO.
The app, the breath monitor and instructions on how/what to do for he tests was very easy to follow. Laura from OMED Health was very informative and easy to reach when discussing anything OMED.
I would recommend this company if you are looking to investigate IMO/SIBO.

20 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very accurate results

I have IMO / SIBO. I have been using the device to track how my Rifaxmin paired with herbal antimicrobials treatment is going as well as identifying food triggers. My methane levels were high before treatment and now the device shows they are coming down. I also tried the device on my husband who does not have IMO / SIBO and his methane levels indicated 0ppm. It's seems like an accurate device and I highly recommend it.

12 de maio de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great device for identifiying issues

Great device for identifiying issues.

Laura has been a fantastic rep for the company and provided clarification and advice as needed with nothing being too much trouble! :)

30 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Brilliant support and communication

From initial scepticism and concern at cost of device, I want to say how absolutely delighted I am that I purchased the OMED. . So easy to use. Clear instructions and information on the app. Communication and support from Laura just brilliant. Fast results from doctor following SIBO test. Wouldn’t hesitate to recommend OMED to anyone suffering with SIB/IMO.
THANK YOU

24 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I bought the device a month or two ago…

I bought the device a month or two ago and the results I was getting initially were basically 0 for both methane and hydrogen. Recently the results have varied widely the same as the other person who reported this. I’ve been in touch with the manufacturer and they have defended the device advising me that results can be varied. I did a test this morning and methane was 39 hydrogen 3. I did a further test under the same conditions (fasted) and the results were methane 69 hydrogen 6 basically double the previous one done 20 mins earlier. I’ve been sporadically using the device and have been finding this consistently. I think the device is either faulty or totally inaccurate which for me has been a total waste of £249

1 de fevereiro de 2026
Opinião espontânea
logótipo da OMED Health

Resposta da OMED Health

Dear Malcolm,

I’m sorry to read about your negative experience of OMED Health.

Given the variable nature of gas concentrations on breath, some variability is expected between samples. All the breath samples you have provided so far have been on an ad-hoc basis taken in non-test conditions, and these can vary significantly due to a multitude of factors including foods, stress, exercise and other habits.

In our in-house doctor’s experience, diagnosable conditions could explain a spike in methane concentration on breath, but actual confirmation of this requires samples to be taken in standardised testing conditions. This is supported by the extensive in-person testing we have carried out and external research on breath sampling application in clinical practice. We have never come across significant variability in breath sample values when comparing our medical device with in-clinic testing devices or laboratory testing. We have additionally reviewed the data from your device and found no indication that this is not performing to specification.

We are very keen to work with you and would like to resolve this. As requested previously, if you can provide breath samples under a specific plan then this will enable our in-house doctor to review your data in the context of other data you have logged, including symptoms, food and drink and lifestyle data.

I will also contact you directly to arrange for you to speak with our in-house doctor to discuss your results.

Kind Regards,
Laura

Classificada 5 em 5 estrelas

Great device for Gut health management

I’ve been really impressed with the Omed device. The performance has been great, and the whole process is much easier than I expected. The device itself is very user friendly with clear instructions and a smooth setup, which made testing feel straightforward rather than stressful.
The app is also a big plus. There is a lot of helpful information, and everything is presented in a clear and easy to understand way. One of the best parts is how quickly the test results come back. On top of tha, the advice provided by the doctors is clear, practical, and reassuring, which makes you feel supported rather than left to figure things out on your own.
Their customer service has also been excellent. Whenever I needed to contact them they responded quickly, were very friendly, and kept me updated throughout. It really added to the overall positive experience and made the whole process feel reliable and well supported
Overall, a very positive experience.

26 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

If I could give 10 stars I would!

Honestly, the service has been amazing from start to finish. Nothing ever felt like too much bother. When I first reached out I was feeling really disheartened — but that quickly changed to feeling hopeful and empowered.

Laura was absolutely brilliant on the customer service side: friendly, responsive, and genuinely caring.

Rui was exceptional. He was attentive, took the time to really listen, he gave practical, constructive feedback and advice that made sense and was easy to follow. I always felt heard and was never dismissed.

What really stood out to me was that I truly felt like my health and wellbeing were the priority here — not financial gain. That level of care is rare.

Thanks to their support, I honestly feel like I’m on the road to recovery.

If you are considering investing in your health, you will be in good hands here.

12 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Peace of mind

The use of the device has been fantastic for my peace of mind regarding documenting my symptoms and ability to test when required.
I've received my diagnose quickly and treatment plan too from a doctor. Currently going through treatment and symptoms have already improved considerably. Still waiting to retest after treatment, but knowing I can do this without having to repurchase a SIBO kit is great.

8 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I'm very pleased I bought this device

I'm very pleased I bought this device. It has given me a diagnosis and without it I would still be waiting to get a one-time breath test on the NHS. The ability to test your breath multiple times a day has also allowed me to tailor my eating habits to reduce symptoms which has been worth the purchase in of itself. The customer support has been very helpful and prompt in responding to all my queries. The OMED doctor who recently prescribed me antibiotics has also been very helpful and is clearly very knowledgeable in this specialist area.

24 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely excellent

Absolutely excellent. The whole process was fantastic, any issues I had were dealt with very quickly and seamlessly. I can highly recommend their service, they gave me a diagnosis really quickly and great advice.

16 de outubro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Unreliable

The breath analyzer itself has proven frustratingly inconsistent. I've encountered multiple instances where the device failed to provide readings or produced results that varied wildly between tests taken just minutes apart under identical conditions. For a medical diagnostic tool that costs £249, this level of unreliability is simply unacceptable. When the foundation of the entire diagnostic process is a device that doesn't function consistently, it calls into question the validity of any results obtained.

29 de setembro de 2025
Opinião espontânea
logótipo da OMED Health

Resposta da OMED Health

Hi Jim,

Thank you for taking the time to leave us a review, though I am sorry to hear of your frustrations with your OMED Health Breath Analyzer.

Please can you send an email to support@omedhealth.com with your order number and the 6-digit serial number found on the back of your device? We are not aware of any reported instances where the Breath Analyzer has produced results that vary between tests taken minutes apart, nor do we have any customers of this name, however if you could provide us with the details requested then we will investigate as a priority.

Please be advised that we take device performance very seriously and all our Breath Analyzers undergo rigorous quality checks prior to dispatch.

I’ll look forward to hearing from you soon so that we can resolve this as quickly as possible.

Kind Regards,
Laura

Update on 24th October 2025:

Hi Jim, this is to confirm that we have not heard from you in relation to your Breath Analyzer so cannot proceed with investigating the issues you have raised. If you could provide us with your device serial number via support@omedhealth.com then we will be happy to assist further. Kind Regards, Laura

Classificada 5 em 5 estrelas

OMED offer the complete package for SIBO treatment

OMED offer the complete package for SIBO , from diagnosis, treatment, healing and long-term maintenance for gut health. The advice, guidance and online information courses offered to me were invaluable , the breath analyzer and app allows you to log all your symptoms, food and breathe readings easily .Be prepared to be fully committed to the treatment and diet plan and
eventually you will achieve your goal, my SIBO was very persistent but with the help from the OMED team and the experienced dietician Kirsty I'm now SIBO free.

1 de novembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

OMED Health have changed my life

OMED Health have changed my life! The team have all been very professional and helpful in the process of identifying and treating my SIBO. It was not an easy journey, but everyone was very supportive. Thank you for my much improved quality of life.

1 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Top rated professional service from an amazing team!

I have been working with OMED Health since May to improve my gut health following a positive IBS SIBO diagnosis using the new breathalyser and OMED app. The friendly, honest and heartfelt support received from Nutritional Therapist Kirsty has been invaluable, the meal plan i followed was both fun, educational and easy to follow and has helped me completely reset my eating habits. I cannot thank the team enough for improving my health!

11 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

5 star all the way

5 star all the way. I was guided through my SIBO treatment step by step by kind, supportive professionals. After long years of suffering and unanswered questions, what a relief !

2 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

The support and backup from OMED has…

The support and backup from OMED has been first class and helped me with the SIBO removal regime. The nutritional advice from Kirsty has been invaluable and an ongoing process. The breath testing device and app are both well designed and user friendly.

2 de outubro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

An excellent, prompt and professional service

I received clear guidance regarding which test I should take - in my case the glucose SIBO rather than the lactulose test. The instructions on how to carry out the test were clear and concise. I returned the test and received the results within 48 hours enabling me to receive treatment for my condition.
An excellent, prompt and professional service.

22 de março de 2024

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