One of your punk workers told me there's a delay in his phone and I need to listen but as soon as I realized he was going to probably try to sell me something I told him I couldn't afford it and then... Ver mais
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Leia as opiniões dos outros
So far I only had one encounter with them with my battery and they were awesome with the turnaround time with reimbursement. Now my blower motor went out on my q70l and it's in the shop so I'm hoping... Ver mais
A empresa respondeu
Have only had oil changes and submitting bill…payment has always come thru in a timely manner. Just wish other credit card companies would accept the finance company you use.
A empresa respondeu
I’m leaving this review solely based on my experience working with Samantha B. during our time in the military. She was always professional, reliable, and went above and beyond in everything she did.... Ver mais
Informações sobre a empresa
Escrito pela empresa
Omega Auto Care pays the bill when your vehicle’s covered parts and systems break down. Keeping your car beyond its factory warranty makes good financial sense, unless expensive repair bills end up being more than your monthly car payment. That’s where we can help, picking up where your factory warranty leaves off. Our Vehicle Service Contract pays for the repair bills outlined in the coverage level you select. You already have insurance if someone or something damages your car. Omega offers insurance when your car is damaged due to mechanical failure. It’s Protection and Financial Security for you! Omega Auto Care is insured by Lyndon Southern Insurance Company, a Fortegra company. We are members of the Vehicle Protection Association, and also of the Jacksonville Chamber of Commerce.
Informações de contacto
50 North Laura St, Ste 2500, 32202, Jacksonville, Estados Unidos da América
- 1-877-850-0443
- reviews@omegaautocare.com
- omegaautocare.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 52% das suas opiniões negativas
Geralmente responde dentro de um mês
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I’ve heard great things about this…
I’ve heard great things about this company from Fanisha. She was an amazing help. So glad you guys have her on your team. She didn’t get frustrated or mad. And when most people get irritated she was calm and nice
Heard great things about Omega
Heard great things about Omega, and Camille is very nice!
Camille is very pleasant and omega is a…
Camille is very pleasant and omega is a great company!
Omega is a great company
Omega is a great company, Camille was very helpful!
I had a claim and spoke with Ian
I had a claim and spoke with Ian. He was very knowledgeable and walked me through the process with empathy and understanding. Thank you Ian for turning a potentially negative experience into a positive!!!
Took my car in for oil change was…
Took my car in for oil change was reimbursed for my service very punctual
Really impressed with this company
Really impressed with this company, I signed up after doing some research and they’ve gone above and beyond my expectations. The process was simple, and the support team is always easy to reach. I’ve had a great experience so far and would gladly recommend them to anyone looking for reliable service.
Positive initial experience
So far things have been great. I have not needed a repair yet, but I have taken advantage of the service reimbursement for wiper blades and an oil change so far. The submission process was simple and reimbursement was prompt. I’ll post an update if or when I need to make a claim for a repair. 4 out of 5 only because I have not needed a repair yet.
Omega Auto Care not only provides a warranty for my vehicle, but also for my home!
Their services are easy to use—as long as you take the time to read your contract and call with any questions. Every time I’ve contacted customer service, they’ve been eager to help and patient in making sure I fully understand my coverage and it’s also when I discovers their home policies too. Omega came highly recommended by friends of friends, and we’ve been happy with the service so far.
Such a great company
Such a great company! I was recommended Omega Home & Auto Care by a friend and since then I have enjoyed my partnership with them. I recommend them to my friends when I get the chance because the service is great with a lot of benefits. Definitely will be keeping my services with them for years to come.
MY SERVICE EVERYWHERE I GO
No matter when I need help they always send someone where I am from Georgia to Florida they come quickly and provide the service I need as well as give me advice and resources
Just started using it I already put in…
Just started using it I already put in a review. I’m happy with you. I haven’t used it more than Maintenance oil change but I’m happy I have it. It’s a five-year plan. Customer Service always answers the phone when I’ve called.
I paid for my oil change and submitted…
I paid for my oil change and submitted my receipt. Instead of reimbursing me you sent a $55 payment to my dealership who says they have no record of receiving it! I am awaiting proof of payment you in or to track down where the payment was applied but have still received a response to my request!
Omega Rocks!
I have had 3 or 4 interactions with Omega in the last 6 months and it has been a positive interaction every time. They listen, are respectful, know how to handle any question or concern and follow through with what they say they will do. Thank you Omega!
A truly outstanding employee.
Omega was having phone sys issues connecting with warranty claims. Samantha tried to transfer my call and when she saw it failed to transfer she actually called me back and took my claim information. She made sure it got to the right department. And I received my approval the next morning. Samantha is outstanding in her desire to do the job right. Very rare quality in todays world. She is to be commended.
For years they made calls
For years they made calls, sent letters offering a extended warranty on my vehicle. I took them up on it because of the high cost of repairs, and my vehicle milage. They sold me a contract we had it for three months paying $545.00. This summer the AC went out so we took it to a repair shop. They called in the claim, and it was denied. Told us they wouldn't cover any repairs because the vehicle had a branded title. They should have caught that before selling us the policy. Because of Omega I'm out $975. Very bad !!!

Resposta da Omega Home & Auto Care
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