Omegawalk Opiniões 

Excellent customer service. Really communicative and willing to go above and beyond to ensure I was happy with my purchase!! Would highly recommend.

First time customer.
I received my initial order from Omegawalk on 15/7/26 only to find the fit was slightly on the small size. I contacted their customer support team and received a prompt reply. The team offered me options to resolve my issue. I await my replacement shoes when I will be able to update my experience once I have worn the shoes. To date I can only praise the customer service I've received.

Not worth the 2 week wait! Cheap trainers with cheap insoles in them.
Very hard sole with no cushioning or arch support. Only managed wearing for 30 mins before having to take them off!

These shoes are amazing. I always have heel pain when I walk but the pain is gone with these shoes. I would highly recommend!!

Very responsive customer service and very easy to reach. I really like the look of the shoes, but needed to get a different size and they were so helpful in having me get the size I needed. I can't think of another company that has this good of customer service. I will continue to buy from Omegawalk.

I'm going to start with the shoes I bought from Omegawalk. Ortho Walk perfect for long walks, comfortable, light and so far durable 5*
Customer Service, excellent. Their response is very quick and professional, listen to your requests and happy to help, 5*.
Would definitely buy again and will recommend to anyone who's looking to find the right walking shoes.

Ordered shoes from this company but they ran too small, customer service helped by giving me options of exchanged/ partial refund or for me to ship it back to them. They also offered for another bigger size replacement to be shipped out which i took and i am excited to see how they feel and how comfortable they will be when walking in!

False advertisement .Do not buy from them .****Scam Alert***

Omegawalk responded quickly to my request in exchange for a pair of shoes that did not fit correctly from their company. Despite Omegawalk not having a direct contact phone # for customer support Omega's response via email was promptly returned and efficient. Omegawalk answerd my questions and the company followed up with a viable solution that was a win for my situation. Thank you Omegawalk..

Slow postage and poor refund policy.

The shoes that arrived looked like a cheep version of the ones that I ordered. It took 3 weeks for them to ship from China and when I asked to return because of the poor quality, I was advised that I would have to pay shipping and there would be a 15% 'restocking' charge. I would not recommend buying from this company.

My package got lost in the email, and omegaWalk made it their mission to get back to me on timely fashion and they did weekly checks in with me about the lost package and also recommended ways I can help locate the missing package. Thank you Omegawalk for your quick response and support! Definitely would buy from you again.

Very great customer service! I ordered a size too small and reached out for support. Susan quickly responded and provided me with the steps on how to get a bigger size. The cushion of the shoes are super soft, I can’t wait to get my correct size and walk in them !!

Muy comodos me quedaron justos y rapido me comunique y su servicio ql cliente ha sido muy efectivo amable y de rapida accion me cambiaron el size sin problema los recomiendo 200%

They answered my questionquick. THANK YOU

Sizing runs small and allow plenty of time for shipping but customer service was great when I asked for an exchange for sizing.

The trainers I ordered were too small and the customer service was amazing. The trainers look amazing and feel so comfy when I’m on my feet all day.

Brilliant customer service, easy process if your shoes aren’t the right size. Shoe quality looks great!

These shoes are small, much smaller than the UK size.

They have obstructed giving a refund and after several emails they have still not provided the return address and they are saying I have to pay international return postage fees, they haven't clarified what those are either.

Have been asked to provide photographs and prove the reasons I have stated for wanting a return - which is against legislation as legally I have a right to return and request a refund simply if I don't like the item! Have done this and still no refund just more emails, I feel this is to cause inconvenience in the hope I will stop trying to get a refund. I have been clear they need to refund it or I will be taking further action.

Latest update 30th July: they have finally refunded £30 of the £35.65 cost. So a refund has been given but only after a lot of hassle. I won’t be buying anything from them again.

The size I ordered was too small, this company responded immediately to say they would ship another pair in a bigger size. The shoes were comfortable and the insert gave good support to my fallen arches. Looking forward to receiving my correct size soon.

Hi, my experience was great and they will respond back in a good timely manner. I appreciate everything great job.