Oneflare Opiniões 174

TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I found Raghu Rao through Oneflare, and I honestly couldn’t be happier with the experience. After calling so many accountants trying to get help with my 7 years of overdue tax returns, most seemed... Ver mais

Classificada 5 em 5 estrelas

Put ad in for Hisense tv repair and only paid $120 call out fee and was told not worth repairing so have new LG 50 inch QLED tv on to do list once confirmed it’s buggered . Had reply same day and repa... Ver mais

Classificada 5 em 5 estrelas

The whole process is easy, fair and having an account manager like Aaron is a massive help. Always there to answer calls or call me back asap, even during the later hours of Friday afternoon. It reall... Ver mais

Classificada 5 em 5 estrelas

We had a relatively small paving job following the removal of brick pathway to fix tree root incursion. Most landscapers were only interested in larger jobs and then a friend recommended Oneflare. W... Ver mais

Informações sobre a empresa

  1. Plataforma de comércio online

Informação fornecida por diversas fontes externas

Oneflare is an Australian online marketplace that connects customers and businesses.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

174 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

I found Raghu Rao through Oneflare

I found Raghu Rao through Oneflare, and I honestly couldn’t be happier with the experience.
After calling so many accountants trying to get help with my 7 years of overdue tax returns, most seemed uninterested or made it feel like a burden. Raghu was completely different from the very first phone call — he was friendly, professional, and reassured me straight away that it was no hassle at all.
Even though everything was handled over the phone and we never met in person, his communication was outstanding the entire time. He confidently told me my returns would be completed within a fortnight — and he delivered exactly as promised, with no stress or delays.
Not only was his customer service above and beyond, but the return I received was far better than I ever expected. That alone speaks volumes about his knowledge and attention to detail.
Thank you, Raghu Rao, for doing such an amazing job. I truly couldn’t be happier and would absolutely recommend him to anyone needing help with their taxes — especially if you’ve been putting it off like I was!

27 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

This company has degenerated

This company has degenerated into a money grabbing business with no concern for suppliers

9 de janeiro de 2026
Opinião espontânea
logótipo da Oneflare

Resposta da Oneflare

Hi Michael,

We’re sorry to hear that you feel this way, and we genuinely appreciate you taking the time to share your feedback.

Our goal has always been to support our businesses by helping them connect with real customers and win more work, not just charge for the sake of it. We understand how frustrating it can be if you feel you’re not getting value, and that’s certainly not the experience we want for any of our suppliers.

We’d really like the opportunity to look into your concerns and make things right. Please feel free to reach out to our support team at support@oneflare.com.au so we can review your account and work through this with you.

Your feedback is important to us, and we’re always working to improve.

Classificada 1 em 5 estrelas

Could not be more disappointed. Dreadful Customer Service.

Have been signed up for three months. Have received only 3 leads. One of the biggest selling points is there excellent refund policy.
On my third lead I quoted the client.
I spent time both by email and two separate phone calls with the client going through her needs and the quote. She accepted.
I sent the meeting invitation, for the on site visit and inspection. She accepted.
The morning of the appointment she then sent a scathing email saying she DID NOT ACCEPT OUR QUOTE.
I have paid for the lead. Don't have exact amount of the lead but in the vicinity of 54 credits.
I reach out to the Support team on 15th March - and provide all the detailed information and correspondence with the client.
On 26th March I followed up.
I was sent a reply email addressed to a different person. (That has a unique way of making you feel valued when the email starts with the wrong Christian name).
I was then told they had contacted 'the client' (the one who dicked me around, wasted my time accepted, then cancelled) and are waiting on her reply.
Even though I have sent all the detailed correspondence and dates.
I receive a subsequent email, which feels like a delaying tactic, asking me which exact clauses of One Flare's terms and conditions and refund policy I am referring to.
Then again today - just a few minutes ago - I received another email, from a different person in Customer Service, asking me to show where the person who messed me about had cancelled the appointment, as they can not find anything on their platform. Naturally I resent the same info that had already been provided on the 15th March, 16th March and again 26th March. Surely three times is a charm).
Cancelled my subscription and these folks can go eat a worm.

26 de março de 2026
Opinião espontânea
logótipo da Oneflare

Resposta da Oneflare

Hi there,

I’m sorry to hear about your experience and the frustration caused, particularly around the delays in support and communication.

We’ve now reached out to you directly via email with a resolution, and I’m hopeful this will address your concerns.

Thank you for taking the time to share your feedback. It’s something we take seriously as we continue to improve our service.

Classificada 3 em 5 estrelas

Tradie was great but the messaging and…

Tradie was great but the messaging and notifications in Oneflare were slow/delayed.

6 de março de 2026
logótipo da Oneflare

Resposta da Oneflare

Hi Graham,

Thank you for your feedback. We're glad to hear you had a great experience with the tradie. We appreciate you also flagging the messaging and notification delays. We’ll pass this on to the team and look into it so we can improve the experience. Thanks again for taking the time to share your thoughts.

Classificada 5 em 5 estrelas

Small job but great outcome

We had a relatively small paving job following the removal of brick pathway to fix tree root incursion. Most landscapers were only interested in larger jobs and then a friend recommended Oneflare. Within a week we had a site visit and same day repair for a very fair price and an excellent job. The repair was so efficient, so good, we rewarded the tradesman with a bonus. Very happy on this our first experience with Oneflare.

9 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great lawn mowing service

Great lawn mowing service. Worked efficiently, and left the yard looking well maintained. Very easy to work with and I’d definitely recommend them. Very polite and courteous.

7 de fevereiro de 2026
Classificada 5 em 5 estrelas

Great Customer Service

I had an issue on a recent job through Oneflare and I contacted Oneflare to assist with a resolution. They responded promptly and communicated with me and the contractor and resolved the issue. I Recommend Oneflare to assist getting your jobs done.

3 de fevereiro de 2026
Classificada 1 em 5 estrelas

unauthorized auto renew

they are thieves! Signed up to test the service only and specifically asked for auto-renewal to be turned off. I was later charged for a renewal I did not authorise!!! no clear renewal notice was provided, and when I raised the issue they refused a refund and offered no accountability. Not transparent and not small-business friendly. Stay away from them if you are a small business owner!

23 de janeiro de 2026
Opinião espontânea
logótipo da Oneflare

Resposta da Oneflare

Thank you for your feedback , Shae. We’re sorry to hear about your experience and understand how frustrating unexpected charges can be. Our team is currently reviewing this matter. If you need any further assistance or have additional details to share, please contact us at support@oneflare.com.au

Classificada 4 em 5 estrelas

easy to find the right contractor

I have used Oneflare several times now and have always found a contractor who was suitable for the particular job we needed. The most recent time was 18th January 2026 and we found a plumber who promptly came out, quoted and did our job on a Sunday at a very reasonable rate and finished in no time. Great service

18 de janeiro de 2026
Classificada 1 em 5 estrelas

I got a tiler out to work on my floors…

I got a tiler out to work on my floors and initially the job went well and I filled out a review that everything was ok and he did a good job, but a couple weeks later the tiles became loose and I called him to come and look at it and he ignored my calls and I had no way to re-open the job and put in a complaint.

12 de junho de 2025
logótipo da Oneflare

Resposta da Oneflare

Thank you for your feedback, Daniel. We’re sorry to hear about the issues you experienced after the job was completed.

Oneflare connects customers with local businesses, but we don’t control how the work is carried out or how a business follows up after a job. If this matter is still unresolved, please contact our support team at support@oneflare.com.au
so we can look into it and advise on possible next steps.

Classificada 5 em 5 estrelas

Tua rang to confirm his visit and…

Tua rang to confirm his visit and arrived promptly. He cleaned the roof and gutters and took photos of several places where the roof was rusted. He tidied up the rubbish and cleaned the driveway. He was personable and efficient and completed the work for a reasonable price.

30 de dezembro de 2025

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