Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This Oneisall fountain is hands-down the best cat water fountain we've owned in over 20 years of having cats. Our four cats absolutely love it! When our control panel unexpectedly locked up, Sue fro... Ver mais

Classificada 5 em 5 estrelas

I am sooo excited that I found the “Oneisall” dog clippers set. They are lightweight, comfortable to grip, very maneuverable, easy to change hair length w/o using so many attachments. In one word,... Ver mais

Classificada 5 em 5 estrelas

Cassie is top notch customer service! Fast response to my email concerns and generously took care of me!! She really understood my situation:-) I started using the Oneisall brand during 2020 to teach... Ver mais

Classificada 5 em 5 estrelas

I had an internal gear crack in my automatic pet feeder after less than a year of using it. When it did work, I loved that it was one less chore I had to keep up on. After reaching out to maybe ge... Ver mais

Informações sobre a empresa

  1. Loja de artigos para animais de estimação

Escrito pela empresa

Established in 2018 by pet lover Terry, ONEISALL INC is dedicated to enhancing the bond between people and their furry friends. We tackle challenges head-on, never backing down. By harnessing cutting-edge technology, we revolutionize pet care with smart essentials like grooming kits, automatic feeders, and water fountains. Today, ONEISALL stands as a top-tier international pet brand, setting the standard for excellence in pet care.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

511 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(511)

355 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This company has the best customer…

This company has the best customer service I’ve ever dealt with. Sue was awesome on communicating through email. She answered all my questions. She got back to me and went above and beyond to make sure I was happy. I recommend this company to anybody who is looking for one of their products.

13 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with…

I had a great experience with Oneisall’s customer service. Andrea was incredibly helpful, responsive, and professional throughout the entire process. She took the time to answer my questions and made sure my issue was resolved quickly and smoothly. It’s clear that she truly cares about the customers.

I’ve also been very happy with Oneisall’s products—they’re high quality, reliable, and thoughtfully designed. It’s refreshing to see a company that not only makes great products but also backs them up with excellent customer support.

Thank you, Andrea, and the Oneisall team for the outstanding service!

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

my cute air purifiers

I have received my cute air purifiers (2). They were very easy to set up and are now in service! Thanks to oneisall.com for sending additional filters due to a slight mixup. Great attention to customer needs and service.

12 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Outstanding customer service!

The customer service was outstanding! I placed an order and realized soon after that I had selected the wrong address. By the time I contacted support I was already notified that the order was shipped. Support still updated my address and sent me my order within a couple days!

I spoke with Andrea during this and she was very easy to work with!

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very Happy Pet Parent

I ordered the cat feeding and watering systems. Shipping was fast and free! Also, they honored my Capital One coupon...hurray! When I received the units they were better than I expected. They are very sturdy, well made, the apps worked on the first try, and my cat took to them like a duck to water. She was not scared at all by the new feeders. They work better than advertised! I am so happy with the purchase. Definitely buy from them, customer service is very responsive.

10 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

5/5 stars ⭐️⭐️⭐️⭐️⭐️

5/5 stars! 😊 Just got the Oneisall dog grooming vacuum and it's a GAME CHANGER! Not only does it vacuum up loose hair, but it also dries and grooms my pup in one go!🐶🐶🐶

HUGE shoutout to Andrea in customer service - super responsive, super helpful, and super nice! Answered all my newbie questions and got me up and running in no time.

If you're a pet parent looking to make grooming easier, look no further! 💯 recommend.

Thanks ⭐️⭐️⭐️⭐️⭐️ 😄

8 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Oneisall is legit.

Unlike other online brand, oneisall returned my call. Andrea helped to troubleshoot and replacement is on the way! The repititious email is a bit confusing.

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I'm very disappointed in the customer…

I'm very disappointed in the customer service. I contacted them because The buzzer isn't cutting my dogs hair at all anymore. The buzzer claimed it has a lifetime guarantee but when I contacted customer service I was told the warranty is only for under two years. This is very disappointing! I'd never purchase this brand again.

9 de março de 2026
Opinião espontânea
logótipo da Oneisall

Resposta da Oneisall

Dear Customer,

We’re very sorry to hear about your experience and truly apologize for the frustration this has caused.

Your feedback is very important to us. Please rest assured that we take product performance and customer service concerns seriously, and we would really like the opportunity to review your case and resolve the issue properly.

We have reached out to you via email for further processing. Could you please check your email and get back to us?

Thank you for bringing this to our attention. We are committed to improving our service and will do our best to make things right.

Best regards,
Oneisall Support Team

Classificada 5 em 5 estrelas

I purchased 3 air purifiers

I purchased 3 air purifiers. They are the greatest. After one day when the sun showed thru the window, no dust particles!!! The air smells fresh. I am no longer coughing. Especially at night. We have a large dog and a cat. Both heavy sheadders
Purchased the dog grooming kit also and it is fantastic. Bare minimum of animal hair noticed. Very manageable now and the animals love being " vacuumed"
I recommend these products very highly. The do work as advertised

9 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Order concerns

Contacted customer service I thought I had part of my order missing but they told me it was shipped from another warehouse. They were very knowledgeable and helpful with my concerns and this product is awesome it’s the best setup we’ve ever had for grooming our pet.

7 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had a great experience with Oneisall…

I had a great experience with Oneisall customer service. The support team was very helpful and professional throughout the whole process.

I would especially like to thank Andrea for her outstanding support. She responded very quickly, arranged a replacement without any hassle, and paid special attention to updating my delivery address correctly. Her efficiency and kindness made the whole process very smooth.

I truly appreciate the excellent customer service and the care shown to resolve my issue. Thank you very much!

6 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I had so many questions

I had so many questions. Andrea, was very responsive and helpful. I ended up getting the pre launch litter box. As, she made me have faith in the product.

3 de março de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Experience and customer service was…

Experience and customer service was great and I appreciate Andrea’s understanding of how badly my fur babies needed their filter pump replaced. Thanks again I would recommend this product to a friend

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I was very satisfied with the great costumer care and problem resolution

I was very satisfied with the customer service. I really appreciated the quick response during their business hours and, most importantly, how efficiently they resolved my issue.

Andrea was very kind and professional. She provided me with all the necessary information and carefully reviewed my case to identify the problem with my order. She also offered an effective solution and showed great understanding regarding the missing item.

I truly value the attention and commitment they demonstrated.

4 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great clippers & amazing customer support

We have had a great experience with using Oneisall clippers for our poodle and samoyed grooming needs. When we had an issue with the clippers we have been using, Andrea at Oneisall was super responsive in supporting and providing assistance. Big fan of Oneisall product and customer service followup

3 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Free replacement blade

Andrea was amazing - 5 star customer service. I inquired on their website how to purchase a replacement blade. They OFFERED to send me a new one free of charge because we were in the 2-year warranty window. I love the pet grooming vacuum and will buy another one if I ever need to from Oneisall. Product is awesome, and customer service is even better! Thank you I use, Andrea!

2 de março de 2026
Opinião espontânea

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais