ONEPIECE.COM Opiniões 1503

Absolutely brilliant onesie. The sizing was a bit tricky as I am quite tall and not skinny at all and I was choosing between S and XS. The quality is amazing and I was surprised that I haven’t heard of this company before.

Vil ikke gi stjerne i det hele tatt!
Bestilte str S. Og fikk L.
Og ingen svarer på henvendelse.
Og noe tlf nr er ikke å oppdrive!

The quality and fit of the goods is excellent. Fast delivery. Quick resolution of billing issue triggered by single return.

Awesome one-piece, I got the good chill hunting one. Quality, cosy, comfy. Thanks!

❣️ Excellent Fabric and Quality Construction- I’ve bought 4 Onesies now, for myself and my Grandkids. Super Product and got a great Chuckle out of the ‘Caution’ Statements on the Tag. Definitely will buy again in the future❣️ 10 ⭐️

Have ordered several times. First time unfortunately there was an error on the shipping companies part and they returned the item. One piece apologized for the shipping company error, which they did not have to do, and issued me a discount code. Next 2 orders went off without a problem and I love my onesies

Das Produkt ist genau so
Wie beschrieben

Perfekt

Great product with fast shipping.

Outstanding customer service, fast shipping, top quality products. Multiple repeat customer.

Colours, lines, animals, flowers, warm, cozy, fluffy, easy, and most of all quality products and customer service!
Will continue buying forever

I bought several oncies, which I really love. What I really dislike is that I received the Newsletter much too often. I have sent a note in this regard already and I asked to send the Newsletter only once a week or once in two weeks. They told me that it is not possible from IT side. Which I really dont understand. Thats why I cancelled the Newsletter and I did not by anything since then.
I dont remember the date when I have sent my mail to you and when I receive your answer. I guess it was autum/winter 2023.

These Pyjamas are extraordinary warm and beautiful, when they're new. If was love at first sight. But then you need to clean them and it's back to reality.
In order not to damage the fleece of these pyjamas, you have to :
- wash them closed and reverse
- water not too hot
- avoid high speed spinning
- avoid the tumble dryer ideally or very low temperature if you don't have a choice
What happened to me :
- The zipper of mine opened itself in the washing machine the first time (I should propably have used a protection net)
- To avoid the tumble drier, i hanged it in my garage (it was very heavy because the Pyjamas retain a lot of water), of course, it felt on the ground, i rehanged them and after two days, not only was it still wet (hello winter) but it also started to smell like old laundry forgotten in the washing machine.
I cleaned it again, put it in the tumble dryer at low heat and i got it out dry but the fleece really didn't look the same, the synthetic hairs started to end up in strands and the fleece wasn't smooth as originally.
It's just my regrets with these pyjamas, their design is awesome and they are really warm when new but they are really not easy to clean and to maintain in their original condition :(

Always a great shopping experience with one piece.

Ich habe inzwischen schon 11 Stück und mein Mann 7! Wir tragen zuhause fast nichts mehr anderes 🤗 weil es sooo gemütlich ist! Sogar zu meinem Polterabend wurde ich mit einem eingekleidet ☝️

I just ordered my seventh Onepiece. With each order, I remain an avid supporter of Onepiece's product range and company.

My review is a bit detailed in the service of helping others enjoy their comfortable and beautiful products.

Each of my onesies is of a different style in their range. I love the fit, comfort, fabric and quality of all of them.

I wear my Onepieces everywhere, not just at home. For example, I wear my black Original Velvet with short shearling boots for running errands and my black Fitted Velvet with tall boots for going out on Friday night. One and done in a flash and so very comfortable.

Fit:
It can be tricky to find your correct fit as each distinct style has its own sizing. For example, the Original Fitted 3.0 is sized somewhat differently than the Fitted Velvet through the body. What helps is (1) to know your height, measurements, and proportions, (2) compare yours to their charts and FAQ fit recommendations, (3) THEN look carefully at the fit on the models and note their height measurement (given) and body proportions (viewed) - this is easy to see as the models are consistently the same people, in a variety of shapes, and the photos are all clear and illustrative. If you take some time with this process, you will have better luck at ordering your correct size.

Sometimes it does take a few tries to find your correct fit in a style and it can be difficult to order multiple sizes at once if you are on a tight budget. I suggest two strategies. (1) Sign up for their promotional emails and wait for their flash sales, which happen quite regularly. (2) Be a little patient when emailing with Customer Care regarding an exchange.

Customer Care, Returns/Reorders:
Customer Care is via email (not phone or chat) from the Netherlands. This was a deterrent for me for about a year leading up to my first order. Once I did order, my experiences with Onepiece Customer Care have all been positive, productive and timely.

However, when gauging the response time it is important to take into account (1) the time of year (eg. holidays), (2) time zone difference, and (3) generally any email communication can run a bit more slowly than phone or chat, so be prepared for this.

If you do want to exchange a product, email Customer Care through the contact page on their site and they will happily and quickly assist via email with this process in a way that does not leave you hurting financially. It also helps avoid delays resulting from back and forth emails to include all of your order /return information and ask as many of the questions that you might need the answers to in a single email.

I have had consistently superior customer care from Johnny and Jayd for all orders, returns and reorders.

Suggestion: If you email Customer Care through the contact page on their website and you do not hear back in the timeframe specified, perhaps they did not receive your email due to some failure that would be futile to try to troubleshoot. You could clear your browser cookies and send a new request through their contact page, noting the date of your initial request. It has been proven to me over time that If they receive your email they absolutely will respond.

Thank you for reading this review. Hopefully it was helpful. I received no compensation for this review.

Thank you Onepiece! You are the best!

I ordered a piece but it was too small.
They will charge you shipping to return an item that is too small.
If want to get a bigger size, you will be charged for shipping.
That's not fair.
If you want to hear from customer service, you won't.
I had to dispute the charge with my bank.

They have horrible customer service.

In your response, the response in Feb is irrelevant because that was for a different order.

I reached out on March 10th. We are now on March 21st. Every day you don't respond, it affects my time window to exchange. You never responded until I had to gave you a review on Trust Pilot.

Ich habe mir vor einiger Zeit mit etwas zeitlichem Versatz 2 Jumpsuits aus der Sparte "TOWEL CLUB" bestellt, also zur Nutzung in der Sauna.
Grundsätzlich finde ich die Idee dahinter gut und auch die Suits tragen sich angenehm.
Allerdings kosten die Suits auch regulär 160 bzw. 150 Euro, was schon ein stolzer Preis für einen 'Bademantel' ist. Schließlich werden sie auch damit beworben, dass hier hochwertiges Frottee und Materialien zum Einsatz kommen.
Für das Baumwoll Frottee kommt das auch hin. Der Stoff hat wirklich eine gute, griffige Haptik.
Allerdings gibt es so ein paar Punkte, die die Freude daran etwas trüben.
Man sollte sich vor der 1. Wäsche das Pflegeetikett gut anschauen, denn die Suits sind nur bei 30° waschbar, das kenne ich von normalen Bademänteln nicht. Die kann man getrost bei 60 Grad reinpacken.
Ich habe die Suits dann mal auf links gedreht und mir die Nähte genauer angesehen.
Naja, ich sag mal so: Für diesen Preis könnte das echt sauberer und robuster vernäht sein. Daran merkt man dann, dass es doch Made in China ist. Gerade bei Bademänteln, wo man ja schon mal mit feuchter Haut reinschlüpft, sollte das schon was aushalten können.
So kam es, dass mir an einem Suit die Naht hinten zwischen Ärmel und Rückenteil etwas aufgerissen ist, obwohl ich immer aufgepasst habe.
Der Kundendienst braucht zum Eröffnen eines Erstattungsfalls eine Ordernummer. Klar, die hebt man ja nicht ewig auf. So kam es, dass zwischen dem Kundendienst und mir einiges an Schriftwechsel notwendig war, was auch etwas nervig war. Schließlich habe ich den Defekt mit Fotos untermauert. Man ist mir schlussendlich aber doch entgegengekommen.
Ich hoffe, dass ich mit dem defekten Suit evt. nur ein Montagsmodell erstanden habe.

Ich habe mir einen Jumpsuite bestellt, der mir leider zu groß war. Leider gibt es keinen Händler, bei dem man die Jumpsuits anprobieren kann.
Die Retour hat mich 9,90€ zzgl der ersten Versandkosten (Anlieferung bei mir) von 3,90€ gekostet. Ein Umtausch in eine neue Größe ist nur mit einer Retour möglich. Dann sollte man den Online-Versand noch einmal überdenken!