OnePlay.com Opiniões 

1686
•
TrustScore: 1 em 5

1,0

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Classificada 1 em 5 estrelas

Trying to check out using paypal and it just doesn't work at all.. click checkout and this 'OnePlay Ap' screen opens with two buttons: 'cancel' or 'save card information'... neither of them do anyth... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

You gotta be careful when you use this site, I wanted to buy xbox gold membership yesterday, but when i added a knew credit card for payment, and pressed add, the website just went white. So after a w... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Jeg havde forudbestilt Need for speed, og det udkom igår. Jeg har så modtaget min kode nu, men syntes simpelthen at det er dårlig service, at man får afvide fra en fra kundeservice, at man modta... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Levererar inte nyckel till spel på leveransdagen! Deras support svarar inte ens på mejl, det går inte att ringa dem. Tyvärr riktigt dåligt skött, jag hoppas detta löser sig under dagen!

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de serviços de gaming
  2. também em
  3. Loja de hobbies

Informação fornecida por diversas fontes externas

OnePlay.com Online Video Game Rentals - Rent or Buy Video Games Online OnePlay is Europes best online video game rental service. Rent or buy PS3, Xbox 360, PC, Android games. So what are you waiting for? Get access to game rentals delivered to your door starting at only €4.99 for your first month. Digtial PC/Android rental downloaded directly to your preferred device.,Cancel any time you want. There are no due dates or late fees ever. OnePlay also has the best prices on cd-keys. We deliver your cd-key within 5-60 minutes.


Informações de contacto

1,0

Muito mau

TrustScore: 1 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,0

Todas as opiniões

(1686)

2 opiniões nos últimos 12 meses

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Classificada 3 em 5 estrelas

It's not what it seems but it is not bad either

I bite the bait and bought the VIP membership due the advertising promising loadful of AAA games like Call of Duty, Batman Arkham, Hard Reset, Crysis, etc. What I got instead is a plataform with lots and lots and lots of Indie and Shovelware titles. Don't get me wrong, those titles are ok, but are not appealing to me, with some rare exceptions like LEGO games, BlazBlue or FIA World Rally, they pulled apart the really good games exclusively for selling. What left me thinking, is this really what the VIP has to offer? Apart of that, the licencing procedure is painfull, so much hassle in order to get games to work, you must buy the licence, wait for an email with your licence, enter to their webpage, introduce your serial in "account -> plans", download the client, explore an awful, awful interface (What are your sofware engineers doing about usability and accesibility?) and finally, once downloaded your game you must enter your email and password (Which in first place I didn't know what to do because a white screen not telling me that those empty fields where the account-password fields). Finally I just want to add that once done all the process, games run just fine and I can't complain more because VIP licence was a bargain.

18 de fevereiro de 2017
Opinião espontânea
logótipo da OnePlay.com

Resposta da OnePlay.com

Thanks for the review, we are sorry that you feel that we advertise content which arent part of the service.

We absolutely dont want that to happend. And most games in the service can be found here : http://www.oneplay.com/en/howitworks
Plus you can download the windows app and see ALL games for free without signing up.

We are working on the user experience and will keep updatind the clients.

Anyway we are glad you appreciate the games you did find in the service and look forward to having you onboard in the future.

Classificada 1 em 5 estrelas

jeg vil ha mine penge tilbage

jeg troede det var det rigtige sims 4 da forsiden lignet den ægte. men så viser det sig at være noget helt andet der ikke kan bruges. jeg vil ikke engang hente det. min trøst er jeg kun mistet 70kr. men det betyder stadigvæk jeg aldrig vil bruge denne tjeneste igen. medmindre jeg får mine penge tibage. så bestiller jeg den rigtige udgave.

15 de fevereiro de 2017
Opinião espontânea
logótipo da OnePlay.com

Resposta da OnePlay.com

Hej David,
Vi forstår ikke din anmeldelse.

Der er blevet leveret præcis det produkt som du har bestilt.

Classificada 4 em 5 estrelas

There are 2,000 real games and a lot of good games.

There are really 2,000 games! Lego Marble Super Heroes, Stolker, Desperado 2, WRC4, Door Keychairs, Valhalla Hills, Evoland 2, Sky Hill, and more. This is Awesom

But the download speed of the game is slow ... I am Asian Korean ...
In Korea, 1 ~ 2MB download speed is ...

15 de fevereiro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

After weeks of waiting...

After weeks of waiting for my order to go through and messages from OnePlay about my item not being in stock yet the order war just removed with the notice that the order could not be handled. What!?
Mucho irritating! If it wouldn't have been for a few other times when the ordering, payment and delivery has worked fine you would have received a lower grade.

24 de janeiro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Super-slow online delivery

They did offer a good price for the game. But spending an entire day on delivering an online game like Football Manager is simply not good enough. And costumer support was equally slow. They gave me an explanation of "manual approval" for the delay. I find this very strange, since no other online-retailer has ever needed to manually approve anything I have ordered through the years.

So if price is the single most important factor, do buy from them. If delivery-time and customer service is an important factor to you, you may want to research other online-retailers.

17 de janeiro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Aktivering

Har ingen anelse hvordan jeg aktivere min subscription xD

16 de janeiro de 2017
Opinião espontânea
logótipo da OnePlay.com

Resposta da OnePlay.com

Tak for din anmeldelse.

Vi har lavet en guide til aktivering af koden på produktsiden:-)

Classificada 3 em 5 estrelas

Need more improvement.

1. After launch the Oneplay program, why do I have to login again? it should be automatically after the first time.
2. After selected download game, it should proceed to my game tab, not my list tab, it needs user to click more than three times to execute download/install commands.
3. The games should notify user how much HDD space it needs, and it should have option to install in difference folder/drive.
4. After I completed download one of the game, then I click "install", nothing happen, I assumed that the available storage is not enough. It should pop up notification box to let user know that there is not enough storage left.

16 de janeiro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

TopDollar

Bestilte COD fik licensnøglen med det sammen således jeg kunne downloade spillet alt sammen inden for få minutter. Levet helt op til lovet.

20 de dezembro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

hvorfor kan man ikke give 0

købt en mdr den 15/12-2016 og så skriver de til mig Næste fakturerings dato: 2016-12-31.

de spil man kan "leje" i den mdr er på ingen måde nogen af de nye men spil som er flere år gammel eller på anden måde "billig" og der skulle være 1000 spil for dem som lejer, det er der på ingen måde!!!!!!! bæ med bæ på!!!!

15 de dezembro de 2016
Opinião espontânea
logótipo da OnePlay.com

Resposta da OnePlay.com

Hej Bjørn,

Der var en fejl med udløbsdatoen hvilket er blevet rettet og du kan se dit abonnement løber 30 dage.

Du har ret i der ikke er 1000 spil, men derimod mere end 1.956 spil ud leje servicen.

Alle spillene kan man se her : http://www.oneplay.com/en/howitworks
Vi lover ikke noget omkring spillenes release dato men derimod blot at der er massere af spil at holde sig underholdt med.

Der kommer nye spil til hver uge så du kan sagtens finde nye udgivelser.

Classificada 5 em 5 estrelas

Super service

Min bestilling var der indenfor 1 min virkelig super god service, især i forhold til andre steder hvor man kan komme til at vente i op til 24 timer.

13 de dezembro de 2016
Opinião espontânea
Classificada 1 em 5 estrelas

[Edited title] : they charge your credit card for a $0.90 and don't deliver what they promise!

11/26 fall in the trap of their black friday $1 for a year vip suscription. (even get a 10% discount at buying, so cost $0.90)

And received 12/02 an alert saying my subscription was going to end and I needed to check my credit card info cause they were going to charge me for 30day monthly vip subscription ?! (they even dare called it a free vip subscirption; for me 0.9$ isn't free; and a year is more then a week!)

I should have known things were going wrong, when every time I tried to go to the page to print my invoice I got an error page.
(and "funny" fact that I discovered filling that review is that order ID in my email for the purchase, isn't the same that the one displayed in my oneplay account payment history !?!)

unreliable.

If you like gambling for your play time, try it, else avoid them at all cost.

Ho, and if you try to unsucribe you have to at least answer one of their survey question, else you can't unsuscribe !

p.s.
congratulations oneplay, you p****d me off enough to signup on trustpilot for writing that review, while I never made it for the many reliable sites I used before.

p.s.2: 12/8/2016

Edited due to oneplay.com reporting my rating as potential defamation; to make it desapear from public trustpilot evalurations. (if you are asking why there are so few bad review for oneplay, thats' because oneplay seems to care more of their reputation, than delivering the services they charge you for.)

@Trustpilot; I have still the 2 confirmation email from oneplay for my purchase for a *12 months* VIP subscription for $0.90, as the 2 warning email for reaching the end of my *free* VIP subscirption and the next $9.90 charge going to occur for prolonging my subscription for 30 days!, ^^ progress; I

p.s.3 : 12/8/2016
damn me! just lost again an hour with that "thing"; with that review and on their site. Today, the invoice final print. and got my not real subsciption, but a 100% vouncher on a subscription that won't activate, because... they want an active paiment method attached to my subscription that I get for free... while I already paid it; but seems there is no way I can use Paypal as paiment (it goes to a payement window, saying a window will popup, but nothing popup, even when I click on the "click here" if the paiement popup don't open automaticlly.)
Just allow me to discover, that today, the month subscirption was no more $9.90, but $6.99 (first month and recuring price)

score: easly 3-4 hours lost worring, getting frustrated
and 0 second playing and having fun.
For an entertainment service, that's one of my worst if not the worst experience.

seriously, in theory, would be great to get my games, as I do with my readings, just a yearly subscription and I can "borrow" for the time I'm really playing/reading.

3 de dezembro de 2016
Opinião espontânea
logótipo da OnePlay.com

Resposta da OnePlay.com

We are sorry that you had a bad experience but we can assure you that OnePlay does not remove any bad reviews from Trustpilot - We simply do not have any control of their system.

The paypal integration is waiting for an update but if you had used a credit card everything should have worked smoothly.
Anyway we do never charge more than we show and the 12 months deal is valid from the day you activate the code.

We hope to see you at some point in the future.

Classificada 2 em 5 estrelas

Friendly support, bad service

I caved in with their $1 VIP offer and subscribed for a year. The process of download and verifying my account was overly complicated and I only managed to figure out how it was supposed to work with the help of an online support member, which was available in chat right away and was friendly and helpful.
The client though wouldn't recognize my password, and I wasn't even able to log in when said support member reset my password. I've been told my case would be forwarded to a tech staff member who would get back in touch with me the next day, but that didn't happen yet (was two days ago).
Not very satisfied. I was not able to use their service so far. Worst case - I wasted a dollar. Well...

1 de dezembro de 2016
Opinião espontânea
Classificada 3 em 5 estrelas

My account got suspended

I bought a VIP subscription because it was only 1$, and even everything is buggy as hell, I managed to download and play a couple of games.

I read later that we could easily buy codes for our friends (and that was written by someone who is supposed to officially work for OnePlay), so I thought that it would be a very nice present.

I bought 4 more VIP subscriptions, and after my orders were cancelled I got my account suspended.

I am being told by chat that I could only buy 2 copies (that wasn't written nowhere) and that my account has been suspended for fraudulent behaviour.

The VIP subscription that I bought for myself was correctly processed and charged through Paypal, yet I have been asked to send my ID, signature and even credit card photo, very sensitive information that I don't plan to send.

Honestly, just cancelling the other orders and telling that we were not supposed to buy more units, as the rest of the online stores do, would have suffice.

Edit 1: My suspension got lifted, so I will edit this review.

28 de novembro de 2016
Opinião espontânea
Classificada 5 em 5 estrelas

Very priceworthy and smooth

Best price I could find. Fast and smooth purchase. A bit buggy homepage but no problem if you can spare some patience. Kind of in the dark aswell. Had to search for it to appear. No external site seem to want to recommend it which is weird. I'm definitely coming back for some more shopping. Promote this site if you can as they deserve it!

25 de novembro de 2016
Opinião espontânea
Classificada 2 em 5 estrelas

Langsom manuel bekræftelse

Jeg har både købt BF1 og CoD Infnite warfare på Oneplay. første gang med BF1 gik det hurtigt og fik mit spil inden for 5 minutter. Men ved CoD gik der en dag før jeg fik min kode og de svarede ikke på nogle mails.

19 de novembro de 2016
Opinião espontânea

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