Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

Classificada 3 em 5 estrelas

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 96% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very easy surveys!

Very easy surveys which are posted several times a week! Although the rewards are quite small (20p or 15p) each survey is very quick to complete - usually only 2-3 minutes. Consequently, it is very quick to reach the payout amount of £20. Highly recommended! Very helpful customer service as well!

24 de novembro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We really appreciate your help with our research

Classificada 1 em 5 estrelas

OnePoll is a deceitful company.I signed…

OnePoll is a deceitful company.I signed up on their platform four months ago.I invested time and data answering their surveys that were sent on a daily basis.Now that i have gotten to the threshold to redeem my money,they now decided to reward me with a blocked account.I pray your business fails OnePoll.Rogues they don't pay their participants.

31 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. If your account was blocked then I assume you contacted members@onepoll.com for an explanation. They would have told you why your account was blocked and which of the many quality control checks you failed. They would have explained the reason and offered you the chance to provide ID to confirm you are a UK resident and various bits of personal information we check. If your account is on hold still I assume this hasn't happened. We pride ourselves on the quality and validity of our data and we undertake many quality checks to ensure its accuracy. So far in 2025 we have paid out over £320K to our genuine members. All genuine members are paid.

Classificada 5 em 5 estrelas

I had an issue with a recent survey

I had an issue with a recent survey. The customer service team dealt with it very quickly. The site and team are excellent. Highly recommended survey site

4 de novembro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Whilst we always try to stop problems happening on the few occasions when they do we do our best to resolve them as quickly as possible

Classificada 5 em 5 estrelas

You'll want to do this, more than once.

This is a great site with small but easy to complete surveys. Very few require any free text with most just needing options to be selected. It's quite easy to build points and, in turn, earn rewards as cash giving you the option to decide where to spend it.

4 de novembro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We try hard to give our members multiple interesting surveys to enable them to build points to redeem a reward. Thanks for your help with our research

Classificada 5 em 5 estrelas

Quick, helpful response.

I contacted Onepoll by email about a problem I have redeeming points. I got a quick response back that was able to solve my problem and my points were redeemed the same day. Rachel who dealt with my query was very helpful.

3 de novembro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Its always great to hear that we have provided the level of customer service our members deserve

Classificada 5 em 5 estrelas

Rachel

Rachel helped me out when I was mistakenly blocked from my account and then again when I had problems redeeming my points.
She was prompt and courteous in her response to my emails. All issues have been resolved.

29 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We value our members time so it is very important to us that we respond to queries as quickly and effectively as possible as it seems we have done here

Classificada 5 em 5 estrelas

Issue when trying to claim my reward payment

When trying to claim my reward payment, I was unable to complete the BACS details and the points disappeared from my account, but the payment was never activated.I emailed Rachel Knight who answered extremely promptly and sorted the issue straight away. Thank you so much Rachel! Excellent service!

28 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really pleased we could help so quickly and effectively.

Classificada 5 em 5 estrelas

I love doing one poll surveys.nice and…

I love doing one poll surveys.nice and short,easy to do. The payout soon adds up. Any concerns email them and Rachel Knight replies within an hour and sorts the problem out. I had a problem and my account was blocked but Rachel sorted it out.

24 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We value our members time so are always anxious to clear up issues quickly

Classificada 5 em 5 estrelas

I’ve had a good experience with OnePoll…

I’ve had a good experience with OnePoll so far. The surveys are generally quick, interesting, and easy to complete. I like that payments are reliable and you can cash out once you reach the minimum balance. It’s a straightforward way to earn a little extra money in your spare time.

27 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks for being a part of our research.

Classificada 5 em 5 estrelas

Excellent company.Lots os…

Excellent company.Lots os surveys.Prompt payments.

24 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review and thank you for your help with our research

Classificada 5 em 5 estrelas

Nice surveys

Nice enjoyable surveys which are quite short to complete and very interesting also. Rewards are paid fast - great customer service, too. Highly recommend, hence the Five Stars.

17 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks for all your help with our research.

Classificada 5 em 5 estrelas

Takes a while to get to cash out but…

Takes a while to get to cash out but the surveys are very short which is a bonus. Payment takes about nine days once claimed at £20. Goes straight into PayPal.

10 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We are trying to speed our payment processes up, they were originally 28 days and we have reduced that significantly

Classificada 4 em 5 estrelas

Onepoll great fixed problem had to send…

Onepoll great fixed problem had to send I’d and selfie as asked because I changed my address.

8 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thanks for confirming your details, we need to make these checks to ensure that our data is of the highest quality. Thank you for your help with our research

Classificada 1 em 5 estrelas

They've put my account on hold for no…

They've put my account on hold for no reason. I've been regularly doing surveys haven't been screened out or given wrong information l've got quite a few points towards my £20.

The reply back for ID is not something l should do even if this Company is genuine l'm now seeing lots of other similar complaints like mine.

I asked for an explanation was told that they couldn't tell me, really?

If this isn't sorted as its the principle of the matter then l feel strongly that everyone's account will go the same way.

I'm not one to just let this go after giving them a lot of my time, information to help them for a few years at least. Been problems in the past which l had to sort it out even though it was their fault.

They are still sending me surveys
Tell me how am l meant to do them if l cant access my Account?

4 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We don't have an Ann Marks registered on our members database so we cannot confirm what has happened. It must be under another name. Generally if we get information that is inconsistent and doesn't match information previously provided we put the account on hold and ask for PhotoID to confirm that the member is genuine. If you are unwilling to prove your identity that it is your right but if you don't then we will not be able to reinstate you.

Classificada 1 em 5 estrelas

I just Completed my Account

I just Completed my Account, and Email them Yesterday if I could use My Colleagues PayPal Email to redeem, while my Own PayPal is still Under supervision, They Refuse to reply me yesterday, I messaged them again, that I haven't heard a reply from them, Next this This Morning, they Blocked My Account and sent me a Message that They Made a scan, and Blocked my Account, For What Reason, for Emailing them, you get blocked, and Asked you to Provide your ID And you holding it also, who does that, So Now Onepoll Has Took my Time and Cash of £20, Real
Scammers, They Get you to answer Survey and Refuse to pay you, if you Wants, To block, Block them while they are still starting the ACC, not When they Place payment you Reject It, I have read many Comments Here, But Now I experience it, Real Scammers, I will The UK Authorities could look into this Website and see The way they dupe members

2 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. When we get multiple members being paid to the same PayPal address is raises an immediate alert because this is an indication of fraudulent activity. When this happens we ask for photo ID to verify the account so we can ensure it is a genuine claim. As is your right you have refused to provide account verification but without it we will not be reopening the account. Almost all of the remarkably few negative comments raised in Trustpilot follow similar themes of members identified as possibly fraudulent refusing to provide ID to confirm they are genuine. So far in 2025 we have paid out over 14000 member claims.

Classificada 1 em 5 estrelas

OnePoll won't pay out unless you provide personal information

Quick to send me surveys when I signed up, but when I tried to redeem my points OnePoll rejected it and froze my account. I emailed them asking why and they had done this and they said they "seemed" to have found irregular or missing information or possible links to other accounts. They then asked for a photo of my photo ID, a separate photo of me holding the ID, and proof of UK residency! They should have asked for this when I signed up, as I would never have gone through this palaver just to do a few surveys. Keep my £20 reward that you don't want to pay and close my account!

2 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. As was explained to you we found inconsistent information in the details you supplied to us. When this happens we ask for PhotoID and confirmation that the member is a UK resident. You have every right not to verify your identity but without it the account remains blocked.

Classificada 5 em 5 estrelas

Fast response to reported problem

Made contact to report a relatively minor problem. The issue was considered and a solution found within the hour. Just can't ask any more than that. Well done OnePoll - keep up the good work.

1 de outubro de 2025
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Really pleased we could respond so quickly and effectively. Customer Service is very important to us

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

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Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

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