Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I em... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I love this site. Quick and easy surveys which mount up very quickly and any issues are dealt with quickly by customer services. Would definitely recommend.

Classificada 3 em 5 estrelas

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer servi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only surv... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Analista de mercado

Escrito pela empresa

OnePoll is an international market research agency. We do the research that powers news headlines for media outlets, helps global brands create impact and gives a wide range of organisations the intelligence they need to develop and grow. What we do matters and our panel community is at the heart of it all! Being a panel member is simple, complete a survey, earn points and use your views to inspire change. Joining couldn't be easier, just sign-up at https://onepoll.com using our quick and simple process and you could start earning today. To make things even easier, why not download the OnePoll app from the Apple Appstore or Google Play.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Redeemed £20 on 19 March (Ref

Redeemed £20 on 19 March (Ref: 1603730050). Your email says "Claim within 30 days"—it is now Day 32 and I have nothing.

Support is ignoring me or sending blank automated emails while the system spams me with new survey invites. Don't tell me to "check my PayPal"—Swagbucks paid me days ago, so my account is fine. If you actually sent it, provide the 17-digit Transaction ID. If you can’t, you haven't paid.

Disgraceful service. 72Point Limited is withholding earned funds. Pay me now

Update: I’ve identified a typo in their payment records (missing digits in the email). I’ve reached out to support to help them correct it. Hoping for a quick resolution now.

Update 2: OnePoll is now blaming me for a typo while admitting their records show they paid the wrong email address (missing the digits from my ID).

The issue is that OnePoll forces you to wait 30 days before you can even ask about a payment. How was I supposed to know something was wrong when they purposefully kept me in the dark for a month? I followed every term they set, yet they are refusing to fix a simple clerical error that they have the power to cancel via PayPal Transaction ID 2A740283JL403564E. They are essentially refusing to pay me for the work I have done because of a mistake I wasn't allowed to see for 30 days. Unacceptable business practice.

I hope they do the honest thing and pay me, until they do I cannot recommend them, all I am getting is it is not our fault, well typos can happen, if you do not send receipts to people and make them wait 30 days, longer as I was only shown the receipt today, there is no way of knowing and as for telling me to take it up with paypal, that is disgraceful and vile behaviour, I am not the sender as such cannot although I will try. One Poll please do the right thing and pay me, admit the mistake and admit you screwed up.

17 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I have been a member for many years

I have been a member for many years, and find it one of the best survey sites. Enquires are always dealt with quickly.

7 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you for your help with our research

Classificada 5 em 5 estrelas

Great site

Great site. Brilliant customer service when you need them. Would highly recommend.

17 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great customer service is very important to us as we know how valuable our members time is

Classificada 5 em 5 estrelas

This survey site Onepoll is a lucrative…

This survey site Onepoll is a lucrative and encouraging platform which pays you for every contribution you made to them....
Keep doing well Onepoll management....

13 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We value the contribution from all our members

Classificada 1 em 5 estrelas

Don't waste your time on this site…

Don't waste your time on this site ..This is a scam Website when I reached the threshold for a reward they rejected my request and blocked my account. Avoid this website at all costs. I spent ages on their surveys for nothing

16 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Given that we pay out around £30K in member incentives every month we are clearly NOT a scam. If you have been blocked then there is a reason. We only reject accounts that we believe may be fraudulent. Contact members@onepoll.com and they will be able to tell you why and assist if possible.

Classificada 5 em 5 estrelas

Fantastic customer service

As ever, customer service from Rachel is fantastic. Very prompt response. Dealt with my issue satisfactorily.
I enjoy the surveys from this site immensely.

16 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Fantastic to hear we have provided the level of customer service we strive for and that our members deserve

Classificada 5 em 5 estrelas

I had an issue with claiming my reward…

I had an issue with claiming my reward (totally my own fault).

This was resolved immediately following an email.

Excellent service and response time.

14 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. If problems do happen we always do our utmost to assist and sort them as quickly as possible

Classificada 5 em 5 estrelas

Positive experience

Quick turnaround time and resolution, clarity in instruction, helpful information - overall great customer support!

13 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great that we could help so promptly and effectively

Classificada 4 em 5 estrelas

Good Survey Site

One of the better survey sites as surveys are quick & easy to complete. I had a issue recently where a survey has been closed by the owner but it was still showing on my to do list 1 year on! I emailed OnePoll last night & Rachel removed it from my list this morning. If only other companies could respond this promptly!

Only reason I'm giving 4 stars is because I can't complete surveys when I'm out & about. I would be nice if I could do them during my lunch break in the office etc.

12 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. If you download our app then you will be able to complete surveys on the move. Contact the help desk if you have any problems finding it.

Classificada 5 em 5 estrelas

Excellent customer service

8 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for our review. Top class customer service is what our members deserve and we always strive to provide that. Great that we did that here

Classificada 3 em 5 estrelas

It took a lot of time to complete the…

It took a lot of time to complete the first set of polls to receive £20 credit to my account. I was unable to credit money into account on first 2 attempts but after emailing Rachel at customer services she was able to help. Hopefully the money will go through within the next 14/28 days.
Overall not too bad an experience!

8 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. We guarantee to pay within 28 days but because we understand that members want their reward quickly we are currently averaging payments within 9 days

Classificada 5 em 5 estrelas

Rachel was very helpful and responded…

Rachel was very helpful and responded to me e mail promptly. Great company.

7 de abril de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Great that we could respond so quickly and accurately. Great customer service is really important to us

Classificada 5 em 5 estrelas

Excellent survey company - in every respect!

There are lots of reasons why I love this survey site. The surveys are short, work well and are fairly rewarded. Payouts, when due, occur promptly. If I'm going to screened out of a survey it will happen within the first two or three pages...not when I've spent ten minutes or more diligently filling in information. And if I have a query or need help, I get a prompt personal response from a real person (thank you, Rachel😊 ). I've been with OnePoll for a while now, and I'm really happy with them.

30 de março de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you so much for your help with our research

Classificada 1 em 5 estrelas

The fact that I’ve had similar…

The fact that I’ve had similar experiences with other platforms doesn’t change my experience with yours. My review is based on personal use and remains valid.

30 de março de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. I am sure you will understand why we are sceptical about your review

Classificada 5 em 5 estrelas

one of the best survey sites

one of the best survey sites, quick surveys and regular, good payouts and quick and reliable at paying out. Any issues resolved straight away.

9 de março de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for yoiur review. Thank you for your help with our research

Classificada 5 em 5 estrelas

One Poll Review

I have been with One Poll more than 10 years now so I think that says it all really.

12 de março de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Thank you so much for all of your help with our research

Classificada 5 em 5 estrelas

Best Survey Site

I find OnePoll the best survey site by far. Issues are dealt with by Rachel swiftly and efficiently and recently I had extra points added to compensate for any inconvenience. They are the only survey site I know which has increased the points it offers and they listened when people asked for the payment threshold to be reduced from £25 to £20. Most other sites are reducing the percentage they offer to subscribers when the returns are fairly low in the first place.
Keep up the good work!

12 de março de 2026
Opinião espontânea
logótipo da OnePoll

Resposta da OnePoll

Thank you for your review. Our members are vital to what we do and we do regular surveys with them asking them what we can do better. More points per survey, lower redemption rates and quicker payment of rewards were three things identified that we have managed to improve

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

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