One Stop Designing Opiniões 89

TrustScore: 3.5 em 5

3,3

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Simply dusgusting experience! This Company asked me to remove negative comments and they would do what I expected. The promises never realised! They do nor follow ethical standards. I have a dead... Ver mais

Classificada 5 em 5 estrelas

From concept to completion, OSD turned my vision into a stunning reality! Their patience and expertise in crafting my logo and branding were truly remarkable. Thanks to their work, my business is boom... Ver mais

Classificada 1 em 5 estrelas

Been several months and after a few battles with management, development team and forced revisions to leave positive feedback so I can get project moving onward. I was threatened shutdown of my webs... Ver mais

Classificada 5 em 5 estrelas

My company has been using One Stop Designing for over a year now and they have done a fantastic job at all our web app needs. They are extremely professional and there isn’t anything that they cannot... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Web designer
  2. Estúdio de design
  3. Website Designer

Escrito pela empresa

One Stop Designing is a company that provides Web Development Services, Designing Services, Digital Marketing Services, Animated Videos, Mobile App Development and all the IT services in a very professional manner


Informações de contacto

3,3

Aceitável

TrustScore: 3.5 em 5

89 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

The company did good job for my clients…

The company did good job for my clients and my company as well. I highly recommend one stop designing to the public. FRANK Miller the project manager is very friendly and easy to work with

25 de setembro de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Your feedback means a lot to us! We're pleased to have contributed to your company's success. Frank and the team are here to support you anytime.

Classificada 5 em 5 estrelas

Satisfied

One stop Design created my business logo exactly as I requested. The final product was beautiful. Frank was my contact having one person to be solely your point of contact was a great experience. He kept me informed along the process. Wasvpatient with all of my request.

Thank you for a great experience and great work done.

1 de agosto de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your kind words! We're thrilled to hear that we could bring your vision to life with your new business logo. Frank is indeed an exceptional member of our team. Your satisfaction is our priority, and we're grateful for the opportunity to work with you. Looking forward to future collaborations!

Classificada 5 em 5 estrelas

Dan Smith with One Stop Designing has…

Dan Smith with One Stop Designing has been great to work with regarding my website. Would recommend to anyone who needs help building a website. Staff is very knowledgeable and has helped me tremendously through the process.

10 de agosto de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your kind words! We're thrilled to hear that Dan Smith and our team at One Stop Designing have provided you with exceptional website support. Your recommendation is greatly appreciated!

Classificada 5 em 5 estrelas

Outstanding Work and Unparalleled Level of Professionalism

Seeing that Trustpilot only allows 5 stars, I guess I’ll have to settle! The level of professionalism, expediency, and patience exemplified by Sophia, Austin, and Sophia is unparalleled! I must admit, I am not the easiest customer to work with as my time in the military has me expecting nothing but the best from military and civilians alike. As I began building my company, I looked to this Matt and his team for excellence…and they delivered! They exceeded my expectations in every regard. I highly recommend them for any project requiring the perfect outcome!

8 de agosto de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

We're truly delighted to have exceeded your expectations in professionalism, speed, and patience. Your kind words fuel our commitment to excellence. Thank you for choosing us as your partner – we look forward to continued success together.

Classificada 1 em 5 estrelas

This company is a Scam and will steal…

This company is a Scam and will steal your money the reviews in trust pilot are false. I lost 2500 dont make the same mistake I did.

They are the most unprofessional company ive ever meet. say they are from USA and its a complete lie. They called me on the 4th wanting to talk and I asked them if they are celebrating and they told me celebrating what?

we found them are bark and now they are removed from bark. Hire on fiverr so you can control the work you get done.
Randall with the company is the most unprofessional person Ive ever delt with. Look up the review in brooklyn NY

Working with this company was the worst experience ive ever had. Do not trust them when they telll you they did all these websites its a complete lie.

7 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

France worked hard to be sure I got…

Frank worked hard to be sure I got exactly what I was looking for. Very happy with the finished product

9 de julho de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you so much for your kind feedback! We're thrilled to hear that Frank's dedication and hard work paid off, resulting in a finished product that met your expectations perfectly.

Classificada 5 em 5 estrelas

Worked with Frank on my project and he…

Worked with Frank on my project and he was very helpful and respectful and I can’t wait to work with them again !

26 de junho de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your positive feedback! We're glad to hear that Frank was helpful and respectful. We look forward to working with you again soon!

Classificada 5 em 5 estrelas

Great experience working with Frank who…

Great experience working with Frank who was assigned to my project. Listened carefully and worked diligently to enhance what was given to him to create a great final product. THANKS.

1 de junho de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you David for your positive feedback! We're glad to hear that you had a great experience working with Frank. He listened attentively and worked diligently to enhance your project, resulting in a fantastic final product. We appreciate your kind words. Thanks again!

Classificada 5 em 5 estrelas

Sophia Wilson with one stop designing…

Sophia Wilson with one stop designing has been excellent in helping my website come to life. Would recommend to anyone. I am starting my first business and never had a decent website untell now.

5 de junho de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

We greatly appreciate your feedback and are delighted to hear that Sophia Wilson from One Stop Designing has been instrumental in bringing your website to life. We are honored by your recommendation and thrilled to have contributed to your successful journey in launching your first business with an exceptional website.

Classificada 1 em 5 estrelas

I should have listened to the review…

I should have listened to the review before me this company doesn't know what they're doing very unprofessional they have false addresses and the people work there do not care as soon as they get paid they treat you like garbage the worst company I have ever dealt with I will never ever recommend or use this company be aware please don't fall for the Trap I fell for

5 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great experience

Great experience. Everything was as advertised and the communication has been fantastic. Nothing but great things to say about Amy and Alex. Thanks for all of the great work, I’ll be using you and recommending you.

5 de junho de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your kind words! We are delighted to hear that you had a great experience with us. We appreciate your support, and we look forward to serving you again in the future.

Classificada 4 em 5 estrelas

Everything was great

Everything was great ! Amy Cooper the representative was very professional and helpful. I’m happy with the final product she designed.

24 de maio de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your positive feedback! We're glad to hear that Amy Cooper provided professional and helpful service, resulting in your satisfaction with the final product.

Classificada 5 em 5 estrelas

Yes there a good business my experience…

Yes there a good business my experience with Amy with very good

24 de maio de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your positive feedback! We strive to provide excellent service as a company and we're delighted to hear about your great experience with Amy.

Classificada 1 em 5 estrelas

Dishonest, Unskilled, Unprofessional, NIGHTMARE

TLDR - Very unprofessional company, does NOT provide you with what you pay for, uses immature and unskilled designers (Amy Cooper), absolute worst-case-scenario NIGHTMARE SMMA experience.

Edit - They just FALSELY flagged my review and had it hidden for days. I had to contact customer support and provide them with all of the proof to have the review reinstated. This company is trying to suppress negative reviews by abusing flagging! BEWARE!!

This is a TRUE review, not some lazy 5-star suck-up review!

Amy Cooper was my project manager. She spoke with very improper grammar, misspelling words and using illogical sentences. I didn't think much of it as we were just talking 1 on 1, but then her bad grammar carried over onto my pages. She was doing copywriting and post edits with severely flawed grammar, frequently misspelling words in my company's posts and captions. Imagine a company posting content with bad grammar... how unprofessional is that?

In regards to her actual copywriting skills, they were also severely flawed. I had to do 95% of the copywriting myself because no matter how many revisions I requested, she would constantly provide unprofessional and corny copywriting such as "The perfect sunglasses for your summer adventures!" and "An era of eyewear experiences"... like what?

As for the edits, they were also flawed. The designs were unprofessional and mundane, but I regrettably OK'd them as I was in a big time crunch. Speaking of, she didn't create the first post for a WEEK - an entire WEEK of my plan was wasted because it was taking her DAYS just to write a few post captions. The designs featured weird backgrounds and obnoxious subtitles, far from what you'd expect from an SMMA company.

After the first 1-2 weeks, the relationship started to collapse. Amy was posting only once every 3-4 days, despite the plan including 5-6 posts per week. She reposted designs multiple times, in addition to reusing the same design subtitles and post captions multiple times. She kept using hashtags I told her not to use, hashtags including other brand names and making my posts look weird and cheap. If she did actually listen to a change request, it was oftentimes minor and lazy.

BEWARE: Their company has a rip-off refund policy, citing they are only obligated to provide a 30% refund if it has been more than 24 or 48 hours (more or less) of the payment date. Even if you request a refund instantly after the payment, they still only offer around 60% back. That is a HUGE red flag that I overlooked, please don't make the same mistake. Any honest, hardworking, confident-in-their-abilities company does NOT need to hold your money hostage like OneStopDesigning does, this is a sign that they experience refund requests often. So, I had to accept my loss and continue with the deal. Couldn't even change project managers!

Fast forward a GRUELING 4 weeks, to the 1.5 month mark (I paid for 1.5 months). My plan included 5-6 weekly posts on 4 different social media platforms. So, 6 weeks with 5-6 posts per week comes out to 30-36 total posts on EACH of the 4 platforms. What did I get? 24 posts on Instagram, 24 on Twitter, 24 on Facebook and 3 on TikTok. THREE. They cheated me out of 57 TOTAL POSTS, which represents over 40% of my ENTIRE plan. Taking into account the 3 Instagram posts I deleted (because they were lazy reposts), that is STILL over 40% of my ENTIRE plan. I paid for 132 high quality posts over a 1.5 month span, and got 78 low quality posts. Ridiculous, right?

I ended up having to file a PayPal dispute to get part of my money back, which Amy replied with multiple times saying "end the dispute, we will win" and unprofessional garbage like that. BTW, I won, because PayPal saw just how poorly I was treated. Didn't receive a single apology, nothing but excuses and threats to the very end.

I have proof to back ALL of this up. And PayPal/TrustPilot validated the proof.

They also tried to give me 8,000 FAKE Instagram followers. NO JOKE. I told them multiple times how unethical and unprofessional it is, and Amy Cooper kept trying to force it on me. SO WEIRD

IN REGARDS TO THEIR REPLY TO MY REVIEW.
-I never claimed they SELL Instagram followers. Notice their strawman defense!
-I did NOT misrepresent any info to PayPal. What a pathetic lie!
-Notice how they didn't address the 57 MISSING POSTS (40% of my plan!!)
-Notice how they STILL won't apologize and take ANY responsibility. It's ALL my fault, right? SO UNPROFESSIONAL.
-Telling the truth is NOT defamation. Cut this childish victim act out...

After this company falsely flagged my review, I submitted our ENTIRE chat/deal history to TrustPilot's support. TrustPilot reviewed it, and validated 100% of my review. Don't let OneStopDesigning suede you with more lies, everything I said is the unfiltered, verified TRUTH!!

26 de abril de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your communication and concerns. After reviewing your claims, we have identified several inaccuracies. Our team is experienced and strives to meet your requirements. We aim to deliver within the agreed timeframe, and any delays were largely due to awaiting approvals and content from your end. All content that was posted was approved by you even though we offer revisions in case of dissatisfaction. We also noticed content provided by our team is still on your social media accounts even though you are no longer the intellectual property owner of our content and graphical posts after the dispute which you can be held liable for. We agreed to a specific number of posts, our intention was not to inundate your account with unnoticed posts, but rather to optimize the reach of each post. This strategy was clearly communicated to you, and you agreed with its implementation. Our refund policy is fair and transparent, and we deny engaging in any unwarranted and unethical practices such as selling fake Instagram followers. We focus on organic traffic and adhere to professional standards. After you displayed your dissatisfaction with the slow progress since you did not opt for paid advertisements and SEO and showed us advertisements of other agencies who sell followers we merely informed you that followers that can be purchased are never organic. You have fleeced us by having us spend our resources on your project which you are still utilizing and filing a case with the bank and misrepresenting information to win it. We initially attempted to resolve your dispute directly, adhering to sound business practices, but we received threats of defamation in response. Despite this, we remained willing to provide a refund, which you explicitly stated you did not desire, without admitting an error on our part. Your intentions to harm our business through the dispute and defamation have been evident through your actions, and at this juncture, no further clarification or action is required from our end.

Classificada 5 em 5 estrelas

Dan was a good help he understood what…

Dan was a good help he understood what I wanted and he knew what to do with the information I was giving him. I would definitely recommend this business if you are looking for a logo.

14 de maio de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for your feedback! We're glad you were happy with Dan's work. We're always happy to hear that our clients are satisfied with our services.

Classificada 5 em 5 estrelas

I was leary as this was my first time…

I was leary as this was my first time having a website developed. But Jordan, Austin,and James made me feel at ease. Im big on communication and they were always there to answer questions.

10 de maio de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

We're glad you had a positive experience with Jordan, Austin, and James. We strive to provide excellent customer service and communication, and we're happy to hear that we were able to meet your expectations.

Classificada 5 em 5 estrelas

Amy has provided me great service and…

Amy has provided me great service and has helped my business grow. Her creativity is a valuable asset in helping businesses grow and her quality of work is excellent.

1 de janeiro de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you Sam for sharing your positive experience with Amy's exceptional service. We're delighted to have contributed to the growth of your business with her creative expertise and excellent quality work.

Classificada 5 em 5 estrelas

New entrepreneur

Mark helped me choose the right logo. Thank you very much Mark.

Moreover, Joe was helpful as well. I thank you guys

From Ibrahim

9 de março de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Hey Ebro, Thank you so much for appreciating our hard work. It makes us feel worthy. And we're so happy to know you've been enjoying working with Mark and Joe! We are highly motivated in serving you with our further more services.

Classificada 5 em 5 estrelas

Kenneth Bless and David Birkins were…

Kenneth Bless and David Birkins were very helpful and I look forward to working with them

4 de março de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Thank you for this wonderful review. Looking forward to working with you again in the future.

Classificada 5 em 5 estrelas

Thank You!

When I was in the market for a web designer, I had one question in mind. Was the company I was considering in line with my three governing values? Integrity, honesty, and transparency. When I contacted one Stop Design, I was greeted initially with an understanding of my concerns. They introduced me to James Anderson. If I had to describe James in one sentence, I would say James Anderson is a blessing from god. Our first conversation was about how James and I could work together to create a website that would reflect my governing values while displaying the Excellence of our company's products. James and his A-team worked attentively and diligently to achieve that mission. The president of One Stop Design should give James and his A-team the award of Excellence for customer service. Thank you one stop for James Anderson and his A-Team truly a blessing.

Thank You,
Steven Adzigian,
President
Industrial lighting of Michigan LLC

3 de março de 2023
Opinião espontânea
logótipo da One Stop Designing

Resposta da One Stop Designing

Hey Steve! Thank you for this wonderful review, and the opportunity to work with you! :) And we're so happy to know you've been enjoying working with James and our team!

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