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Onforu is dedicated to the top-notch research, design, manufacture and sales of the best LED lighting items and smart electronics. Onforu always caters to the user experience. Our product lines are all set to make you amazed. As a leading brand of LED lights, Strip lights, Flood lights, Bluetooth speakers and other smart electronics, the sales volume of Onforu has reached one million internationally. Onforu is integrated with the IoT technology and thus, ensures high quality and innovation in the smart LED light industry. You can get delight, well-being and safety from the products of Onforu for your family.
Estados Unidos da América
I absolutely love the light part of my floodlight/security camera. I do wish I could turn the middle light side to side not just up and down. But my only huge disappointment is the app will not let me sign in to live stream when the sun comes up, only when it’s dark can I do a live stream viewing. It’s super annoying. If I could get it to work on that point it would be a 5 star product for me
I wrote an E-mail asking for help on a weekend not expecting a reply till the following Monday. I got a response roughly an hour later! Unlike most I wasn’t made to meal like the bad person, there was no blame thrown around, simply steps for reaching a resolution — steps for resolve were simply and clear with examples, this shows me that the company cares enough about its employees that the employees care for the customer! I will continue all my DJ lighting needs from Onforu and recommend this company to all my friends ! 10stars!
Resposta da ONFORU LED
Dear George Narson,
Thank you so much for your kind words and review! We are absolutely thrilled to hear that you had such a positive experience with our customer care team.
We strive to provide exceptional customer service to all of our valued customers, and we are delighted that our team was able to assist you promptly and effectively.
We appreciate you taking the time to share your positive feedback. It is truly motivating for our entire team.
Thank you again for choosing Onforu and for your continued support.
Sincerely,
The Onforu Team
no name plate or model # information on the product! no customer service at all! they only sent one email asking me for the model of the product? i just assume that they are D100rgb flood lights? the two lights have absolutely no name, numbers or any identifiers on them! is that legal? do not trust this company!
Resposta da ONFORU LED
We provide perfect after-sales service for every customer who chooses Onforu.
However, after replying to the email, you have not provided the corresponding order record.
If you ordered from our website or Amazon, you can provide us with the order numbers.
Ordered two sets of FG144 flood lights. One set had a defective power supply. After some back and forth with the company, they finally agreed to replace the entire defective unit, and told me to keep the defective one. The products are "ok", not great, but okay if you don't have any high expectations. It's tough to beat the pricing I got for 5 flood lights that can be app controlled, so I'm not going to knock them too hard for the limited customization. Anyway, decent company with decent products.
This device is compact, offers clear true sound, and has a recharge interval that is long. I am a long distance cyclist who rides 20-30 mile training stretches every other day, I rely on the music, podcasts, or radio sound to entertain. Have had four other on-board speakers, none compare.....this is the best.
Resposta da ONFORU LED
Dear Mark Sharff,
Thank you for choosing us to accompany you on your long-distance cycling journeys. We're proud to have earned your trust as the best choice for your entertainment needs. Happy cycling!
Best Regards,
Onforu Team
Product FG144. After setup and operational the product failed. There has be no response from onforu after two emails. I feel they are not providing customer service.
Resposta da ONFORU LED
Dear Clyde Treat,
We sincerely apologize for any inconvenience.
We have responded to every user's email in time, maybe the email has directly entered the spam mailbox.
In order to further assist you, could you please send the order number and video to show the specific situation? So that we could give you a solution as soon as possible. Please feel free to reach out if you have any other questions at service@onforuled.com.
We apologize for the inconvenience again and thank you for your patience and understanding.
Best Regards,
Onforu Team
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