onlocationexp.com Opiniões 458

TrustScore: 3.5 em 5

3,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

OnLocation proivided a once in a lifetime experience for us. Ford and Franco were the defintion of exceptional service. The perks included in the package we received were executed flawlessly. There wa... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Horrible experience with this company for the world cup, impossible to get in touch with someone who is from the USA and always get someone who cannot understand or deal with the situation. God kno... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Steve Furgal is the perfect host for this type of experience. He knew just the right places to go to ensure that his guests had an amazing experience. Can’t say enough positive things about the AO... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Almost failing to deliver on a once-in-a-generation experience Where we started - We booked premium hospitality through On Location for the Scotland vs Morocco FIFA World Cup match at Gil... Ver mais

A empresa respondeu


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

458 opiniões

5 estrelas
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3 estrelas
2 estrelas
1 estrela

Sem histórico de convites para avaliação

Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

US Open with Steve Furgal’s is awesome

US Open with Steve Furgal’s is fabulous. Stay in midtown Manhattan, get transported to Queens, and then get transported back to your hotel. Staff are friendly and helpful

27 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Martha,

Thank you for the feedback! We're glad to hear you had a great time and we hope to see you again soon.

Classificada 5 em 5 estrelas

I Love tennis

I Love tennis, The first year 2014 I retired coming to US open was on my bucket list and I love New York , that and the service that you all give make it great. being at Arthur Ashe stadium around all kinds of people, I love It. That made it a great Experience.

4 de setembro de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Gloria,

Thank you for sharing your experience with us here! We are so happy we were able to provide you with great service and a wonderful time at the event.

Classificada 5 em 5 estrelas

Very organized

Very organized. Knew exactly what to expect

3 de setembro de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

HI Lynn,

We're glad you found your experience so organized. Thank you for letting us know!

Classificada 5 em 5 estrelas

The preplanning information and on site service.…

The preplanning information and willingness to answer questions. Upon arrival found everything well planned and customer support exceptional. Great hospitality at Overlook. Might consider leaving part of Overlook open between day and night sessions.

30 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Lloyd,

We're glad you found the preplanning information helpful and that our support met your expectations. We appreciate your suggestion about Overlook and will pass it to the appropriate parties! Thank you for your positive feedback.

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience. Great communication. Overall a wonderful experience that I would highly recommend

4 de setembro de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Haley,

We're happy to hear you had a great time with us! Thank you for sharing your feedback and we hope to see you again soon!

Classificada 5 em 5 estrelas

AMAZING EXPERIENCE @ 2025 US Open

The Furgal Team went out of its way (above and beyond) to make the 2025 US Open a memorable experience for me, from the daily lobby meetings to the wonderful amenities offered at the site.

1 de setembro de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Jack,

Thank you for your lovely comments! We're happy to hear that we made the 2025 US Open memorable for you and we look forward to you joining us again in the future.

Classificada 5 em 5 estrelas

The experts in tennis hospitality will…

The experts in tennis hospitality will make your experience seamless from start to finish! Very responsive via email prior and text/in person face time during the event. The Steve Furgal team alleviated all my worries about taking such a big trip with accessibility challenges. Couldn’t be more thankful for them.

1 de setembro de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Kunjali,

Thank you for your positive feedback! We are so happy to hear that we made your experience a seamless one. We hope you will join us again very soon!

Classificada 5 em 5 estrelas

Baskeys US Tennis Tour. You helped us attend the event in a…

You helped us attend the event in a foreign country making it less stressful. The Open was both crazy and fun. Far too many people attending for the evening sessions but the Outlook facility helped avoid the damn queues as well as refuelling us in preparation for the evening sessions.

26 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Robert,

Thank you for sharing your experience with us! We're happy to hear that we made your time a good one! We're glad you enjoyed the event, and appreciate your feedback regarding the queues and Outlook facility.

Classificada 5 em 5 estrelas

Fantastic Steve Furgal Experience

The standard of excellence Steve has set in place never waivers. If anything, each year gets better and better. His team of professional representatives are top notch and their consistent and superior customer service is without peer.

24 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Greta,

Thank you for your kind words! It's wonderful to hear that you've consistently experienced excellent service from our team. We are committed to maintaining these high standards and look forward to you joining us again and again!

Classificada 3 em 5 estrelas

Arrival time support

We knew we were arriving only early evening at accommodation location and were under impression that someone would be there to assist with any issues we may have. There was no-one

30 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hello Adrian,

Thank you for sharing your feedback here! We always send out a pre-event email with details regarding arrival, timing and location which would have advised where to meet with our staff. We apologize if perhaps you did not see these details prior to arrival and hope you had a great time at the event!

Classificada 5 em 5 estrelas

Our Wimbledon Experience

We had never done a group travel experience to a major tennis event. We had always wanted to go to Wimbledon but didn't want to deal with all the details and some friends told us about the Furgal company and said they were doing the Wimbledon package. So we checked and decided to sign up. It was the best organized and executed experience that we could have imagined or hoped for.

8 de setembro de 2024
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Jack,

Thank you for the positive feedback! We're so happy to hear that you enjoyed your experience with us and we hope to host you again soon.

Classificada 5 em 5 estrelas

Had the best experience at the US…

Had the best experience at the US tennis open (round of 16).

The staff were all professional and bent over backwards to help.

Would highly recommend to anyone.

31 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Bronwyn,

Thank you for taking the time to share your experience with us! We're so happy to hear you had a great time at the event and with our staff.

Classificada 5 em 5 estrelas

Fantastic Journey

Staff was plentiful, friendly, helpful, & knowledgeable. We wanted a 'turn key' journey for our first international trip and that is exactly what On Location supplied from beginning to end!

17 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Jackie,

We are so happy to hear you had a great time with us! We hope you will join us again for another event soon.

Classificada 5 em 5 estrelas

I thought "On Location" was a strange…

I thought "On Location" was a strange name for a travel company, until they hosted our ten days. From our arrival to departure they were well organized and exceptional people on the ground with you = On Location!!

26 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Charlie,

We're glad you enjoyed your experience! We love to hear that our team's efforts made your ten-day trip exceptional. Thank you for the positive feedback.

Classificada 5 em 5 estrelas

Great Experience

Easy to book and friendly people before and during the trip.

17 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

We're happy to hear that booking was easy and our team was friendly! Thank you for your positive feedback.

Classificada 2 em 5 estrelas

It was not very well organized

It was not very well organized. Bob that was with us on the bus did a nice job. Some of their help in Dublin were very rude and not helpful. One of our hotels in Dublin required a taxi just st to get us close to a bus stop

23 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hi Mark,

Thank you for providing your feedback here. We will pass this on to the appropriate parties as we always use our guests comments when planning and bettering our operations.

Classificada 1 em 5 estrelas

On Location is terrible at…

On Location is terrible at communication. They also like to leave folks high and dry with help in travel rescheduling. Not acceptable for a company that had one job and is horrible at it. I have a ton of emails that say "be on the lookout for emails with details" but no details ever came or would come so late we already had to figure it out on our own.

21 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Thank you for sharing your feedback with us. We sincerely apologize for any travel disruptions you may have encountered. While our team worked diligently to communicate updates as swiftly as possible, we regret that you were affected. Please know that your comments will be shared with the appropriate teams for further review and consideration.

Classificada 5 em 5 estrelas

2025 Labor Day Trip to US Open through Steve Furgal

The trip we had through Steve Furgal's US Open 2025 package was a delight. We didn't have to worry about tickets, transportation, hotels or meals for the four days we spent at the Open. They made it easy to add a day to the trip so we could see a Mets game too. Everything was first class, well organized and happened smoothly. We are looking forward to our next fun adventure with Furgal's tours.

29 de agosto de 2025
Opinião espontânea
logótipo da onlocationexp.com

Resposta da onlocationexp.com

Hello Dean,

We're happy to hear that you enjoyed your US Open 2025 package. Thank you for your positive feedback, and we look forward to you joining us again soon!

A Experiência Trustpilot

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Leia mais sobre como processamos as opiniões na Trustpilot.

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