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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Adriana was most helpful, company kept us informed throughout the day on when the engineering would be arriving. It was a very efficient serviced and within 24 hours our boiler issues were resolve... Ver mais

Classificada 5 em 5 estrelas

Good communication, they made accommodations for the times we were available. The technician was very friendly, on time and efficient, unfortunately I didn’t catch his name. Mary Grace has been helpfu... Ver mais

Classificada 5 em 5 estrelas

The contractors were super friendly and helpful and have done a great job on the property with the carpets and decorating. Adriana was great at booking this all in and provided a friendly and reliable... Ver mais

Classificada 5 em 5 estrelas

Adriana did an excellent job with the gardening work. She arrived on time, was polite and professional, and worked efficiently to tidy up and refresh the garden area. Everything was left clean a... Ver mais

Informações sobre a empresa

  1. Manutenção de propriedades
  2. Empresa de construção

Escrito pela empresa

Home repairs - Nationwide - On-Demand - need a tradesperson now? Contact us today.


Informações de contacto

4,8

Excelente

TrustScore: 5 em 5

431 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Quick and professional service

My bathroom light switch is broken and the the case was reported yesterday. The team arranged staff to visit my home on the next day. It's very responsive and professional team.

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Great work

Great work, the contractor was very eficcient. Adriana provided a good support.

19 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

"Adriana at On the House deserves every…

"Adriana at On the House deserves every bit of praise and recognition for her exceptional support and efficiency. Working with her on a daily basis has been an absolute pleasure. Adriana's dedication to her role shines through in every interaction – she's not only incredibly easy to deal with but also consistently efficient in handling tasks. Her professionalism and commitment to excellence make navigating daily operations a breeze. Five stars without hesitation!"

18 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I had Paula come out to fix my gate and…

I had Paula come out to fix my gate and he did a good job, made sure everything was okay before leaving. It’s an old gate that had broken in the wind and dropped. He levelled out my stones so it was a lot smoother to move my gate and also put some WD40 on the bolts so it was easier to lock my gate, He also made sure the gate was nice and secure so that my dog couldn’t get out. Very polite
Thankyou. 100% would recommend :)

6 de março de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service

Fantastic service, every time I need need a job done like the smoke alarm non stop going off to the carpets and floors being replaced in a day because we were moving tenants in the next day.
We even got a whole house prepped painted and ready in 2 days after tenants left the house in a stinky mess.
Really well priced and so convenient
Thank you guys.

12 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Got a lot to learn

All sounds great , the reality is its an absolute mess. Its selling point of An account manager will look after you , keep in touch, be a go to contact is simply not true. Ive never had to chase up jobs , liase back to the tenants , rechase for jobs when contractors dont show up, to make matters worse you then get unjoined up invoicing in my case x2 different invioces with same number and inconsistant quotes in between, wrong demands ,never told when new emails commence by IT.
Best bit just this week account manager hadnt a clue ref my urgent request on Monday.
Once you tally up the keen prices your better off going back to the estate agents and let them just get on with managing your property.
This company needs people who have been either landlords or property managers.

12 de janeiro de 2024
Opinião espontânea
logótipo da On The House

Resposta da On The House

Dear Adrian,

I regret to hear about your dissatisfaction with our service. We are sorry that you feel this way and would like to address the issues you have raised.

Out of the three booked jobs for your property, we unfortunately were not able to attend to one as originally scheduled. Unforeseen circumstances led to this adjustment, and we had to reschedule the appointment to the following day. We understand the inconvenience it may have caused, and we are sincerely sorry for this.

None of our invoices share the same number. Our team has provided a detailed explanation of the order in which the invoices were sent, including individual invoice numbers. We haven’t received any response yet, so if you have any questions or would like to discuss them further, please let us know.

Our pricing is in line with the standards of the competitive market, and we respect the choice of our clients to agree or disagree with them.

We appreciate your feedback and would like to work towards addressing any concerns you may have.

Classificada 5 em 5 estrelas

Great locksmith!

Locksmith was very friendly and helpful. We felt comfortable with him in our home to help us fix our door lock.

He came a first time to firstly secure the door as the lock was entirely broken but at short notice didn’t have all of his tools to finish the job.

We re-arranged another date with him to come back and he came back and has done a really good job.

Very happy with his work.

8 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Roofing issue sorted

I was really happy with the service provided by these guys after I had a roofing/slipped tile issue and I would be more than happy to recommend On The House to anyone.

1 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Broken boiler

Our boiler broke down a couple of weeks ago. They came out asap as I was worried I would be stuck with no heating or hot water going into winter. The gentleman who came was a credit to the company and fixed everything within a couple of hours. Really fantastic, professional service and I recommend them to anyone

9 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great reliable company really impressed!

I have used this company several times. Very efficient in booking and then the work was carried out efficiently and to a high standard.
The best part was that I was kept informed along the way so no waiting around.
I had plumbing and heating work carried out. Excellent service!

14 de setembro de 2023
Opinião espontânea

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