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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

After contacting a number of solicitors i found they were so expensive. So I found ontgemoov. They put me forward to Hutchins Law they were fantastic. And I save around £2000. No hesitation to recom... Ver mais

Classificada 3 em 5 estrelas

Me and my boyfriend used on the moov to help instruct solicitors when moving into our first home which was a new build. On the moov were very helpful, fast and efficient in helping us choose solicitor... Ver mais

Classificada 4 em 5 estrelas

We had some problems with solicitor appointed to handle our case but when we contacted Ollie from Onthemoov he stepped in and quickly got things moving...I wished I had contacted him sooner to help re... Ver mais

Classificada 5 em 5 estrelas

I used OntheMoov as a first-time buyer purchasing on my own. When the process initially started, my mortgage lender was Coventry Building Society, and OntheMoov contacted me to explain that... Ver mais

Informações sobre a empresa

  1. Especialista em transferência de propriedades

Escrito pela empresa

At onthemoov, we streamline every aspect of property transactions, from buying and selling to remortgaging and transfers of equity. We offer tailored packages to suit your needs, working exclusively with carefully selected solicitors and conveyancers, all regulated by the Council for Licensed Conveyancers (CLC) or the Solicitors Regulation Authority (SRA). By choosing us, you benefit from competitive rates and trusted partners. Importantly, we do not earn any commission or referral fees from our partners, ensuring we only work with those we know and trust to deliver excellent service. We stand by our claim of offering the best protection in the market. With onthemoov, you can move forward with confidence, no matter the nature of your property or legal needs. GET A QUOTE TODAY


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

271 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 16% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(271)

36 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Superb experience!

Although we were slightly apprehensive using this approach to instruct a solicitor initially, dealing with the nominated firm (Hutchins&co) was an excellent experience from start to finish. They were friendly, professional, efficient and responsive. The sale completed successfully and we were very glad we used onthemoov and would do so again.

3 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

In one word??? Amazing.

At first I was a little dubious using an online company, however after seeing the cost difference compared to other local solicitors and the fact that should our sale or purchase fall through, OntheMoov would still honour their agreements, I finally decided to go for it.
OntheMoov placed me with Hutchins & Co, a London based company, who then set me up with the amazingly fantastic Ivory Jimmy.
The entire experience was handled flawlessly professionally and without fault, whilst being completely courteous & polite throughout.
I was so very pleased with the service received and would 100% whole heartedly recommend them to anyone.

3 de fevereiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent!

Ollie was excellent last week when we needed to instruct a solicitor quickly. He was very responsive, turned around everything really quickly and made sure we had everything we needed. He also took time to answer my many questions which was so appreciated and reassuring as a first time buyer who this is all new for. Thank you Ollie!

4 de abril de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent tea while waiting for train at Waverley station.

Myself and my husband were in Waverley station and just looking for a cup of tea. We were delighted with the quick service, good price and best of all the brilliant cup of tea - lovely and hot and in a big cup, which was ideal
The guy offered us either a medium or a large, we chose medium which was more than enough. Know where to go next time! Excellent!

20 de março de 2023
Opinião espontânea
logótipo da Onthemoov

Resposta da Onthemoov

Good Afternoon Marie,

As much as we have been told we make a mean cup of tea, I believe you have found the wrong onthemoov in your search, however, if you are ever local we would love to invite you for a cup of tea! Better still if you need any conveyancing services please let us know!

Warm wishes,

onthemoov Support Team

Classificada 1 em 5 estrelas

OntheMoov? More like Slow Move!

Signed up with onthemoov to ensure the process was smooth and efficient, and I also received a good quote.
Was assigned a paralegal at Ackroyd Legal. The paralegal was very slow, non responsive to my emails, very poor communication so had to keep chasing Chloe for an update. Chloe was good at responding and providing me with an update when prompted. I hadn't heard anything for 4 weeks after all the ID and funds verification, turns out the paralegal was doing nothing for 4 weeks and only started working on my case once I kept asking for an update. Then there was a delay from the sellers solicitors providing a draft contract, which my solicitors had no urgency chasing. After 12 weeks and many emails to Chloe as there was still no progress, I then received a call from the manager Ollie. The manager is an absolute tool with no customer service skills, as he called me and the first thing he said was "I just wanted to call to clarify things as you are contradicting yourself in your emails". Who starts off the conversation like that?! He then tried to pass the blame solely onto the sellers solicitors, but then couldn't justify why the paralegal from my solictors had done nothing for 4 weeks.
Its taken 16 weeks for a simple first time buyer to purchase a property that was not in a chain and no complications. How easier could it be?!
Price- Absolute scam, was given an inaccurate skeleton quote of £1,562.40, but at the end I ended up paying £2,036.40 in total. I can understand a discrepancy but this is ridiculous. Called OntheMoov about this and they did not care.
Please do not use this company, they are absolutely shocking. Terrible customer service and false fees. Just go straight to a solicitors, it will be more efficient and cheaper!
Avoid, avoid, avoid!!!!!!!!!!!!!!!!!!!

20 de janeiro de 2023
Opinião espontânea
logótipo da Onthemoov

Resposta da Onthemoov

Good Afternoon Kam,

Your legal fee remained fixed at the price, but as the property in which you bought falls within church land, you were advised to proceed with indemnity insurance to protect you from any future claims to repair the local church which came at an additional cost as this can not be foreseen to start hence the discrepancy in the fees, but this was all explained to you before completion occurred.

We apologise if you took any offence to what Ollie was trying to explain, as you mentioned in your review, the seller's solicitor failed to send the draft contract for 4 weeks, and as you are buying, your solicitor could not have done more during that 4 weeks than what was done, searches were completed and all your onboarding was completed, as such this delayed your transaction to 16 weeks as opposed to 12 weeks if they sent this in a timely manner which inevitably caused significant delays in the process.

Thank you for taking the time to leave a review, we take feedback like yours very seriously and have investigated it thoroughly.

We appreciate your feedback nonetheless and will continue to strive for excellence.

Thank you for your business.

onthemoov Support Team

Classificada 5 em 5 estrelas

So far an excellent experience

So far an excellent experience. It's too early to rate the whole service because the conveyancing is ongoing but so far it has been 5*. Chloe Townsend was engaged, responsive, friendly and efficient in sending my quote, answering my questions then setting me up on the system. She took the trouble to call me to take payment when I requested it. The work has been started promptly and now it's just a waiting game. The online system is easy to follow as were the other pieces of admin that I've completed. I look forward to moving at the earliest opportunity and am sure that Talah, the Solicitor allocated to me, is going to do their utmost to progress matters as quickly as they can.

9 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service. Amazing Staff

On the move was great. My purchase completed in 6 weeks! The staff were efficient and educated and I always got a prompted response. Im so happy and I will recommend onthemoov to anyone looking for a conveyancer.

19 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing Service!!!!

Chloe helped me from start to finish with my quote. She made me feel at ease through the process and explained everything to me. Fabulous service, one happy customer, would highly recommend!!! Thank you Chloe!

19 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Great service, great value for money

Great service. Brilliant to be able to get through quickly on the phone and actually talk to someone and the people I spoke to were knowledgable , efficient and personable. They found me a very good solicitor who did our conveyancing really well and all of this at a very reasonable price.

19 de janeiro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

onthemove.

I can definitely recommend onthemove.
I was forwarded on to a top London solicitor and our house sale went through fast and smoothly.Thanks again onthemove,😁

21 de dezembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

On The Move

Was very pleased with On The Move and the recommendation they gave me, i used the company they recommended and got excellent service.
Would recommend On The Move, why not try them for yourself, you'll be pleased you did.

2 de novembro de 2022
Opinião espontânea
Classificada 5 em 5 estrelas

Very efficient service.

Very efficient service throughout and competitive prices obtained for the conveyance of our property.
The solicitor firm recommended (Hutchins &Co) carried out an excellent professional service, despite a difficult and frustrating experience from the buyers side. I would commend Talah, our case solicitor, for her excellent support throughout.

15 de dezembro de 2022
Opinião espontânea

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